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See what reviewers are saying

Rated 3 out of 5 stars

1 Most respect fully iam saying you to ban hackers and panel users 2 I have youtube channel name ltz king007@ and please give me v badge and my id is Eisanisar and give me all bundels and evo guns b... See more

Rated 1 out of 5 stars

I got banned in free fire for no reason, and when i contacted support, they did not help at all, and sent me their generic messages instead of helping and unbanning my account, and they kept saying th... See more

Rated 5 out of 5 stars

Dear free fire My free fire account is suspended without any reason I didn't use any third party applications,any hacks so please unsuspend my free fire account Regards Uid:2846048042

Rated 1 out of 5 stars

Garena Patch is the worst patch game ever, it cause error to my windows 10 system. I complain to customer service but they ask for screenshoot. How stupid to screenshoot windows error if yo... See more

2.6

Poor

TrustScore 2.5 out of 5

209 reviews

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Rated 3 out of 5 stars

GOOD

To whom it may concern,

I would like to file a formal complaint regarding the company Garena, the developer of the game Free Fire.
My account was permanently banned even though I was in a difficult situation and never intended to harm the game or its community.

I only used external tools once because my account had been previously stolen and I was trying to prevent further harm and protect my friends in the game.
After recovering my account, I was shocked to find that it had been permanently banned without a chance for proper explanation or appeal.

I believe this punishment is too severe and unfair, especially considering the unique circumstances.
I kindly ask for your support in reviewing Garena’s practices regarding bans and giving players like me a fair chance to recover their accounts.

Sincerely,
[NAOUI FARES DEGACHI]
[1098106395 / INㅤSIGMA:c]

3 October 2025
Unprompted review
Rated 3 out of 5 stars

Please give me every bundle

Please give me every bundle
Uid-9683683158Please give me every bundle
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Uid-9683683158Please give me every bundle
Uid-9683683158Please give me every bundle
Uid-9683683158Please give me every bundle
Uid-9683683158Please give me every bundle
Uid-9683683158Please give me every bundle
Uid-9683683158Please give me every bundle
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Uid-9683683158Please give me every bundle
Uid-9683683158Please give me every bundle
Uid-9683683158Please give me every bundle
Uid-9683683158Please give me every bundle
Uid-9683683158Please give me every bundle
Uid-9683683158Please give me every bundle
Uid-9683683158Please give me every bundle
Uid-9683683158Please give me every bundle
Uid-9683683158Please give me every bundle
Uid-9683683158Please give me every bundle
Uid-9683683158Please give me every bundle
Uid-9683683158Please give me every bundle
Uid-9683683158Please give me every bundle
Uid-9683683158Please give me every bundle
Uid-9683683158Please give me every bundle
Uid-9683683158Please give me every bundle
Uid-9683683158Please give me every bundle
Uid-9683683158Please give me every bundle
Uid-9683683158Please give me every bundle
Uid-9683683158Please give me every bundle
Uid-9683683158Please give me every bundle
Uid-9683683158Please give me every bundle
Uid-9683683158Please give me every bundle
Uid-9683683158Please give me every bundle
Uid-9683683158Please give me every bundle
Uid-9683683158Please give me every bundle
Uid-9683683158Please give me every bundle
Uid-9683683158Please give me every bundle
Uid-9683683158Please give me every bundle
Uid-9683683158Please give me every bundle
Uid-9683683158Please give me every bundle
Uid-9683683158Please give me every bundle
Uid-9683683158Please give me every bundle
Uid-9683683158Please give me every bundle
Uid-9683683158Please give me every bundle
Uid-9683683158Please give me every bundle
Uid-9683683158Please give me every bundle
Uid-9683683158Please give me every bundle
Uid-9683683158Please give me every bundle
Uid-9683683158Please give me every bundle
Uid-9683683158Please give me every bundle
Uid-9683683158Please give me every bundle
Uid-9683683158Please give me every bundle
Uid-9683683158Please give me every bundle
Uid-9683683158Please give me every bundle
Uid-9683683158Please give me every bundle
Uid-9683683158Please give me every bundle
Uid-9683683158Please give me every bundle
Uid-9683683158
I request 😭😢😭😭😭😢😭

5 June 2025
Unprompted review
Rated 3 out of 5 stars

Dear garena

1 Most respect fully iam saying you to ban hackers and panel users
2 I have youtube channel name ltz king007@ and please give me v badge and my id is Eisanisar and give me all bundels and evo guns because iam going for collection verses with Zindabad plays and also from Ajff an aju bhai please🙂😶😶😶😶

12 March 2025
Unprompted review
Rated 1 out of 5 stars

Worst support ever

I got banned in free fire for no reason, and when i contacted support, they did not help at all, and sent me their generic messages instead of helping and unbanning my account, and they kept saying that I used third party software, but I didn't. Worst support for worst in game moderation. Two in one

29 September 2024
Unprompted review
Rated 1 out of 5 stars

Garena's Subsidiary so called Shopee is bad!

Their subsidiary in the Philippines so called "Shopee", an online shopping platform that also owned by this game company is sucks! Even words cannot explain on how horrible is this game company's subsidiary.

I ordered an anime merchandise to gift it to my Best friend and in that time of delivery, I'm not on my house, so I cannot receive it. The thing I do is I call the customer service of Shopee (Garena Online Shopping Subsidiary platform) to request for reschedule.

You know what happened? Their rider still attempting to deliver my package till it's get back to the seller even it's rescheduled for 1 week. The rider in Paombong Bulacan is not complying with my reschedule. They still spam call me even I'm not available. Those riders are also rude and the customer service representative does not give a care.

The ending is that my parcel has returned to the seller. My times has gone! Your customer service doesn't help if your riders are not compliant. Please please please, train your riders to be more efficient.

10 September 2024
Unprompted review
Rated 2 out of 5 stars

Id unsuspend

Dear garena team
I am free fire player, and I didn’t do any mistake,
my id got banned, and I am playing free fire since 4 years,
I have other id besides this, which is not my id suspended,
and this I don’t know why my ID got suspended,
I didn’t do any mistake,
please check this ID again, and if I have made any mistake,
please recover my ID, I will give you my full details below.

My sincere request to you. Garena team.
Please unsupended my free fire i’d
My free fire id: ………?
Game name:……… ?
Plese garena team give me one chance.Plese do unsupend my account or i’d.
Thank you garena team

2260345758

6 December 2023
Unprompted review
Rated 1 out of 5 stars

Free fire feedback

Please think of Free Fire for the Muslims. It was my favorite game, but it has an impact on the Muslim religion because you have covered the Holy Qur'an as a carpet. There is another one, please delete it. I miss no game like Free Fire.
Pleas its my best game for islam

4 February 2024
Unprompted review
Rated 1 out of 5 stars

DON'T TRUST GARENA

Stupid account management. Can't even make an account without getting it hacked even if I use strong password or have a TSA. I've lost 100$ on an account. I was going to buy cod points for codm but the website crash. I tried to log in but it said wrong password or username. So I tried resetting my password but it said I can't. and I lost my codm account!
TO WHO EVER IS READING THIS, NEVE MAKE A GARENA ACCOUNT.

13 December 2023
Unprompted review

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