Gardepro Reviews 8

Company refuses to refund me my money. They ignores communication. I contacted them immediately after the purchase stating I no longer needed this product so please send me a return label and I will ship it back immediately upon receipt. I have sent them proof of purchase, pictures of the unopened package, pictures of their stated money back guarantee, even highlighting their own policy. Sent product back recorded delivery and refused to take it back. Please avoid at all costs.

Terrible customer service
I bought a wifi trail cam in December 25. It stopped working properly in May and when I contacted them, though they told me to try this and that (which I'd already done before getting in touch!), once they realised it was a fault with the camera itself, they stopped all contact! No offer of a return label or replacement unit, nothing!! That's £120 down the drain!
Avoid this company like the plague!

Never buy from them. They are patented liers. They ship after one or two weeks, and do not respond to communication.

I filled a dispute through PayPal and only after they submitted a tracking number on an obscure Chinese site with only Chinese language. Lied to me that they cannot stop the shipping but I demonstrated them by translation on Google translate that they still have the item.

Avoid at all costs

Company refuses to pay full Monday back guarantee. They ignores communication. I contacted them immediately after the purchase stating I no longer needed this product so please send me a return label and I will ship it back immediately upon receipt. I have sent them proof of purchase, pictures of the unopened package, pictures of their stated money back guarantee, even highlighting their own policy. They are unreachable. Buyer beware.
Not to mention it took 2+ weeks to ship from China.
Tread lightly.