Garden Wildlife Reviews 

528
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 172 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently praise the exceptional quality of the products, noting that items always arrive very quickly, are carefully packaged, and match website descriptions perfectly. People also genuinely appreciate the incredibly helpful customer support team and seamless delivery process, with many expressing a strong desire to reorder items in the future. Some reviewers were not happy with significant delivery delays, prolonged waiting times, and a complete lack of updates regarding their delayed orders. A few people also mentioned receiving damaged goods or incorrect items that did not match what they had originally purchased.

What people talk about most

Product

Reviewers mention positive feedback about product quality, noting that items arrive healthy, securely... See more

Delivery service

Clients share positive opinions on delivery service, frequently praising super fast delivery times and... See more

Quality

Consumers find quality to be a source of great satisfaction, frequently praising the healthy condition of... See more

Order

Users describe ambiguous interactions with order, highlighting fast shipping and easy online placement.... See more

Service

People report positive experiences with service, often highlighting helpful customer relations and fast... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Phoned first to understand delivery dates. Spoke to Louis who LISTENED and suggested that I send an email after making an order and assured me he would personally track my request. My order arrived... See more

Rated 5 out of 5 stars

I'd ordered the Ascalon Blaisdon Arbour, ordering on website was straight forward no probs. Email communication good. Delivery was via FedEx, text/email updates from them were good and left the pa... See more

Company replied

Rated 5 out of 5 stars

As always garden wildlife gives a great service. Well packaged plant and no damage in transit. Quick in posting the plant off. Streptocarpus plant Celebration was in bloom with a lot of flower stems... See more

Company replied

Rated 5 out of 5 stars

Ordered Galanthus S. Arnott bulbs. When they arrived they were big healthy bulbs in bud and are now (a month later) flowering. Slightly confused to receive a text from DHL telling me my parcel from J... See more

Company replied



Company details

  1. Garden Center

About Garden Wildlife

Written by the company

Garden Wildlife was set up to source and supply great products to help UK gardeners attract more wildlife.

Many species of UK wildlife need as much help as possible and we see our gardens as the perfect oases to give them that help.

Whether you want to attract birds, butterflies, bees, hedgehogs or micro-invertebrates we'll be able to help you.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

528 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 46% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(528)

167 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very good seller.

Garden Wildlife is always very efficient and quick delivery. E.mails are always answered quickly. The plants I have ordered have been very good and the packaging could not be better. I would thoroughly recommend them. Thank you.

1 September 2026
Rated 5 out of 5 stars

The seating was easy to order a date…

The seating was easy to order a date for delivery was dispatched quickly,and the delivery driver who brought it was absolutely tremendous,we are two older people and nothing was to much trouble for him ,can not speak highly enough would recommend him and yous to anybody.thank you very much.

18 August 2026
Rated 5 out of 5 stars

Efficient delivery

Efficient delivery , great product. Thank you

17 August 2026
Garden Wildlife logo

Reply from Garden Wildlife

Hi Sue, thanks for your review. I'm glad to hear this arrived quickly and in good condition.

Rated 5 out of 5 stars

Absolutely love my cushions

Absolutely love my cushions. Great support from them too, especially Luke. Had a little problem with delivery, 2 items missing. They were in constant contact with me and all was rectified within 2 days. I will definitely be buying from them again. Excellent service.

13 August 2026
Garden Wildlife logo

Reply from Garden Wildlife

Hi, thanks for leaving your review for us. I'm glad to hear we were able to get this sorted for you and they arrived in good condition. I will be sure to pass this message on to Luke. We hope you visit our site again soon.

Rated 5 out of 5 stars

Lovely plant and good follow-up when it…

Lovely plant and good follow-up when it got lost

13 August 2026
Garden Wildlife logo

Reply from Garden Wildlife

Hi, thanks for leaving your review. I'm glad to hear we were able to get this sorted for you. We are always happy to help and always try our best to get any issues resolved as quickly as possible.

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