Furniture never delivered, despite showing it had been left in “safe place”. Company doesn’t respond to emails. Now in hands of my bank. Avoid these scammers.
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See what reviewers are saying
Very poor packaging meant sharp blades of the product were sticking out the side of the cardboard box, product itself could of been damaged or worse somebody could have been injured!
Company replied
I spent £429.95 January 21 for garden furniture. Told it had been delivered on February 6. But certainly not to me. The tracking says it was delivered to Leeds I am in Hampshire. Seems impossible to... See more
I am SO dissapointed and angry. I had ordered : "Taburete plegable para jardín - Garden Essentials™ - Default Title × 1" and only received a small part - but not the chair and the knee protector :... See more
Company details
Contact info
6 Huly Hill Road, EH28 8PH, Edinburgh
- 0800 028 0942
- sales@gardenessentials.co.uk
- gardenessentials.co.uk
Excellent and professional service
Excellent and professional service. Great product
Product as expected
Bad stock control
I ordered a veg trug only to be told that their stock count was incorrect and my order was cancelled. No chance of receiving more stock?
I think they are a very reputable …
I think they are a very reputable Company and everything was delivered as promised and the quality of the items was fantastic. I recommend everyone to look at this site, you will not be disappointed. One item was sent by mistake and the actual item I ordered was sent out promptly the next day. Well done to all the staff etc.
Fast service
Fast service, prompt delivery. Dealt with wrong product sent 1st time very quickly and satisfactory. Would happily recommend
Cannot fault this superb seller.
Earlier than expected delivety
Earlier than expected delivety. Well packaged. Just as information given. Very pleased with productscabd service. Will certainly use company again.
Quick delivery & good value prices
You can rest assured with this company …
You can rest assured with this company very good service.
So pleased I ordered an item which was …
So pleased I ordered an item which was out of stock so they offered me a better one at no extra cost
Speedy and great production
Good quality Hozelock wheel brush
Our order was fulfilled perfectly and arrived promptly - offering very good value for money as well. Thank you.
Initial delivery damaged
Initial delivery damaged - replaced next day - excellent service
Speedy delivery
Items ordered were delivered in about 3 working days which was very good. They have not yet been examined or built but external packaging looks reasonably secure, and given the items are similar to another purchased last year, are anticipated to be in good condition. The company acted on the order promptly and my only issue is that some expectation of actual delivery date and time would have been more helpful.
Excellent service.
Excellent service from this company.
The spa arrived quickly, delivery driver friendly and efficient.
great spa as well.
5 stars!
Ordered mid-day Monday arrived early …
Ordered mid-day Monday arrived early Wednesday easy to construct. Much cheaper than other sites as well
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