Garagedoorandautomation Reviews 

42
•
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 31 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the professional installation and service team for being extremely efficient, polite, and wonderfully helpful from start to finish. Many local people note that replacement jobs are completed very quickly and every single work area is left exceptionally clean and tidy. However, some people mentioned that units occasionally required extra structural adjustments or unexpected work during the fitting process. Consumers truly appreciate the prompt responses and reliable customer support whenever maintenance or urgent repairs are ultimately needed. Reviewers are thoroughly delighted with the wonderful finished results, excellent communication, and strong security features provided.

What people talk about most

Service

Clients share positive opinions on service, noting that staff members are consistently polite, punctual, and... See more

Staff

Customers had positive experiences with staff, frequently highlighting the polite, friendly, and efficient... See more

Product

Reviewers express mixed feelings about the product, with many expressing delight over the great look,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Recently two fitters turned up on a wet miserable afternoon having fitted two others that morning. They found that the unit would require unaccounted for work on the brick walls and timber beams to f... See more

Company replied

Rated 5 out of 5 stars

Recently moved into a house with badly installed electric gates which didn't work most of the time. The guys (Wayne and Dave) got them working but they broke again. They were honest enough to advise... See more

Company replied

Rated 5 out of 5 stars

The team were great. We had a visit from Matt who measured up and we went through various options with for type of door and price point. He came back with 4 different options for us to review. We plac... See more

Company replied

Rated 5 out of 5 stars

I would be happy to recommend Garage Door & Automation Co Ltd. The Exeter branch carried out the work, replacing an old up and over garage door with a fully automatic roller door and also replaced a... See more

Company replied



Contact info

4.8

Excellent

TrustScore 5 out of 5

42 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(42)

30 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Review

The team where great to deal with from the start of the process when I was deciding what to do all the way through to delivery and installation. Would highly recomment this team.

28 April 2026
Unprompted review
Garagedoorandautomation logo

Reply from Garagedoorandautomation

Many thanks for the 5-star review - it is very much appreciated.

Rated 5 out of 5 stars

Excellent Service

Our garage door motor was not working properly and, by chance, a neighbour had the same problem and they were renewing her motor. I spoke to them and they then came across and fitted a new motor. It is so quiet and gentle when the door goes up and down that I cannot help but smile. Phil and his colleagues were extremely efficient and helpful. Thank you very much to the team for an excellent job.

22 April 2026
Unprompted review
Garagedoorandautomation logo

Reply from Garagedoorandautomation

Many thanks for the 5-star review - it is very much appreciated.

Rated 5 out of 5 stars

Outstanding service

I contacted this company as our electric gate had stopped working. I was unsure which company had installed the gate as it was several years ago. I called the company explaining the situation and that we had recently had seen people on our cameras entering the garden area which was causing our daughter extreme distress. The company went above and beyond to resolve the issue. An engineer called on his way home from work to assess the problem and ensured us that he would be back tomorrow to resolve the fault.
Well he did exactly as he promised and I didn’t even know he had been until I noticed the gate was now closed and working perfectly. This company is fantastic and really put their customers needs and concerns first. They really worthy of a five star rating. We can not recommend them highly enough. Thank you 😀

17 April 2026
Unprompted review
Garagedoorandautomation logo

Reply from Garagedoorandautomation

Many thanks for the 5-star review - it is very much appreciated.

Rated 5 out of 5 stars

I would be happy to recommend Garage…

I would be happy to recommend Garage Door & Automation Co Ltd. The Exeter branch carried out the work, replacing an old up and over garage door with a fully automatic roller door and also replaced a soft wood side door. The work was carried out efficiently by a team of two installers who did an excellent job. I am delighted with the result and the company gives a 7 year guarantee.

16 March 2026
Unprompted review
Garagedoorandautomation logo

Reply from Garagedoorandautomation

Many thanks for the 5-star review - it is very much appreciated.

Rated 5 out of 5 stars

garage door

Quick response to 1st enquiries

2 March 2026
Unprompted review
Garagedoorandautomation logo

Reply from Garagedoorandautomation

Many thanks for the 5-star review - it is very much appreciated.

Rated 5 out of 5 stars

Electric Gate Problem Solved.

Recently moved into a house with badly installed electric gates which didn't work most of the time. The guys (Wayne and Dave) got them working but they broke again. They were honest enough to advise they needed stripping out, new concrete base, motors wiring etc. They organised the ground work and did a great job reinstalling the gates. Now working perfectly at reasonable cost.
Good reliable local company. Recommended.

26 February 2026
Unprompted review
Garagedoorandautomation logo

Reply from Garagedoorandautomation

Many thanks for the 5-star review - it is very much appreciated.

Rated 5 out of 5 stars

Professional, friendly and a great product

It was a great experience from start to finish. A visit to the showroom displayed all the options. It was a pleasure having Matt come round and provide us a fair quote, we opted for the top of the range insulated door. The fitters Matt and Jack were great lads, did an excellent job and were so helpful and professional throughout. Garage Door looks amazing, is fully insulated, with exceptional security and safety features including an alarm if someone should try to force it. Really delighted with the product and within minutes my next door neighbour was asking where I got it as he wants one.

17 February 2026
Unprompted review
Garagedoorandautomation logo

Reply from Garagedoorandautomation

Many thanks for the 5-star review - it is very much appreciated

Rated 5 out of 5 stars

A brilliant company

A brilliant company. They made our beautiful gate and installed the electric gate system we had bought. Occasionally there have been issues and they have been out and repaired or shown me how to deal with the situation. I cannot recommend them highly enough, professional, on time, quick and superb quality.

26 January 2026
Unprompted review
Garagedoorandautomation logo

Reply from Garagedoorandautomation

Many thanks for the 5-star review - it is very much appreciated

Rated 5 out of 5 stars

Very efficient…

They came as soon as they could which was within the day and completed the job satisfactorily and efficiently. We considered the service excellent.

18 November 2025
Unprompted review
Garagedoorandautomation logo

Reply from Garagedoorandautomation

Many thanks for the 5-star review - it is very much appreciated

Rated 5 out of 5 stars

Faultless service

Faultless service from initial contact right through to completion. The guys turned up when expected, nothing was too much trouble and the repair was done with in a very short time. Highly professional and highly recommended.

17 October 2025
Unprompted review
Garagedoorandautomation logo

Reply from Garagedoorandautomation

Many thanks for the 5-star review - it is very much appreciated

Rated 5 out of 5 stars

Garage door repair

The cable broke on my garage door and I was unable to open it so I asked Garage Door to look at it. They were able to give me an early appointment, rang prior to arrival to say they were on their way and arrived on time. They quickly diagnosed the problem, how to fix it and how much it would cost. They had the cables in the van and within half an hour the garage door was working perfectly. They guys were quick, efficient and really pleasant throughout. I'd recommend them to anyone who has a problem with their garage door. Thank you.

14 October 2025
Unprompted review
Garagedoorandautomation logo

Reply from Garagedoorandautomation

Many thanks for the 5-star review - it is very much appreciated

Rated 5 out of 5 stars

I ordered the garage door in April 2025…

I ordered the garage door in April 2025 and due to a hospitalisation this firm kindly placed the ‘job’ on hold until I was recovered. The firm attended today, completed the installation in an efficient, clean and tidy manner. Nothing was too much trouble and the end result made me more than happy. Great product, great firm. Thank you.

21 August 2025
Unprompted review
Garagedoorandautomation logo

Reply from Garagedoorandautomation

Many thanks for the 5-star review - it is very much appreciated

Rated 5 out of 5 stars

Excellent service came out same day.

Used these several times over the years. Locked out of Horsemann automated garage door following a power cut at the very worst time. Didn’t have the knack of using the emergency chord. SOS to GD&A who managed to fit me in same day. Team turned up, polite, helpful and sorted everything out. Excellent service.

15 August 2025
Unprompted review
Garagedoorandautomation logo

Reply from Garagedoorandautomation

Many thanks for the 5-star review - it is very much appreciated

Rated 5 out of 5 stars

Excellent Service

Great office staff who went out of their way to help diagnose a fault with my door. After sending through a few photos we were able to fix it remotely and now my door is working again. A special thanks to Craig.

9 July 2025
Unprompted review
Garagedoorandautomation logo

Reply from Garagedoorandautomation

Many thanks for the 5-star review - it is very much appreciated

Rated 5 out of 5 stars

Brilliant Customer Service

This company really cares. The whole team were brilliant from start to finish and I am absolutely delighted with my new garage door. They gave me the best price and a ten-year warranty - unheard of these days. I highly recommend this company.

8 July 2025
Unprompted review
Garagedoorandautomation logo

Reply from Garagedoorandautomation

Many thanks for the 5-star review - it is very much appreciated

Rated 5 out of 5 stars

Great After Sales and Warranty Care…

Self installed a Securoglide garage door supplied by GDAAC Sept 23. Worked well but the safety stop started to activate for no obvious reason intermittently. They put me in touch with Securoglied technical and they were very helpful and we diagnosed 3 times but the problem persisted. Eventually Securoglide said a new control box was need and advised GDAAC. They were out within a week and the job was done in 20 minutes.

This is excellent customer support and warranty management.

11 March 2025
Unprompted review
Garagedoorandautomation logo

Reply from Garagedoorandautomation

Many thanks for the 5-star review - it is very much appreciated

Rated 4 out of 5 stars

Tim and Phil were absolutely fantastic

Tim and Phil were absolutely fantastic, door looks great and they installed it very quickly.

Only giving a 4 star as it too nearly 2 months for the door to come when I was told 3 to 4 weeks and I had to call and chase up a few times.

23 December 2024
Unprompted review
Rated 5 out of 5 stars

What a great company to deal with

What a great company to deal with.
From the guy in the office to the guys who mended my garage door.
I’ve used them several years ago and was very impressed with them then.
Mike and Jack came today to sort my door out with such friendliness and efficiency.
All sorted within 24hrs of first call.
Five stars is not enough!
Thanks guys !

10 December 2024
Unprompted review
Garagedoorandautomation logo

Reply from Garagedoorandautomation

Many thanks for the 5-star review - it is very much appreciated

Rated 5 out of 5 stars

Excellent

Excellent, Arrived on time, did the job, and I paid the quoted amount.
Thank you Nathan & Jack for being so professional.

26 April 2024
Unprompted review
Garagedoorandautomation logo

Reply from Garagedoorandautomation

Many thanks for the 5-star review - it is very much appreciated

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look