All in all Gameworld has the friendliest Staff/Customer service In probably all of tunis, never had an issue with a delayed gift card code or a rude interaction, sure the prices can be worked on f... See more
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Great experience and the fastest service compared to similar websites! I purchased an Apple Gift card online for the first time with gameworld and it’s better than expected! I received the code within... See more
Company replied
J ai pris un chargeur compatible switch mais j ai un message de ma switch qui dit qu il n est pas compatible. Alors à 73dt le chargeur chinois c est vraiment une arnaque
Company replied
I ordered a Netflix gift card from gameworld.tn because the website clearly stated that delivery would be done by email within 15 to 30 minutes. That was the main reason I chose this service.... See more
Company replied
Company details
Written by the company
La société Game World est spécialisée dans le domaine Gaming, et met à votre disposition plusieurs Services Vente : - Consoles de jeux (Playstation, Nintendo switch;..) - Divers jeux vidéos (jeux ps4, jeux nintendo switch...) - Accesoires gaming (playstation, nintendo, pc..) - Gift Card (Google Play, Itunes, PSN,...) pour profiter de votre temps. Reparation : Game World vous propose le service réparation pour tous vos consoles et manettes en panne Occasion : Game World est le premier site qui vous donne l'opportunité de vendre tous vos produits d'occasion. Notre ambition est de permettre aux plus grands nombres de personnes d'acquérir auprès de nos clients revendeurs, les plus grands succès du jeu vidéo à des prix très compétitifs.
Contact info
19, Rue Mongi Slim L'aouina, 2043, Tunis, Tunisia
- +21624370070
- contact@gameworld.tn
- gameworld.tn
2.8
Average
154 reviews
Replied to 25% of negative reviews
Typically replies within 24 hours
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Good service but needs a pinch of adjustments.
All in all Gameworld has the friendliest Staff/Customer service In probably all of tunis, never had an issue with a delayed gift card code or a rude interaction, sure the prices can be worked on further since some articles can be found cheaper in other shops, Despite that i keep coming back here for the good service, i had a gift card code issue one time and as soon as i contacted them they fixed it.
The reason I haven't given a 5* rating is that I had a not-so-pleasant experience with a headset that I purchased from the site not so long ago. The Logitech headset was a bit expensive; it seemed to have a manufacturing error since one of the ears stopped working after using it twice. I contacted them immediately, and they refused to even look at it.
I know it can be problematic to have every malfunctioning article replaced or refunded, as this can be abused by some people; however, a 1 or 2-week return policy could prove Beneficial.
3 October 2025
Unprompted review
Great experience overall
Great experience overall, Amazing customer service, most of gaming related products i look for are there !
22 January 2026
Unprompted review
My experience with gameworld.tn was…
I ordered a Netflix gift card from gameworld.tn because the website clearly stated that delivery would be done by email within 15 to 30 minutes. That was the main reason I chose this service.
Instead, I waited over 15 HOURS with absolutely nothing. I had to call them multiple times just to get an update. Only after all that waiting and chasing did they finally respond — not with the code, but with a message saying “sorry, out of stock.”
This is completely unacceptable. If the product is out of stock, it should not be advertised as available, and customers should not be left waiting half a day for information that should have been communicated immediately.
To make things worse, the refund process took an unreasonably long time, and the customer service was rude, slow, and disrespectful, as if the inconvenience was somehow my fault. No accountability, no urgency, and no professionalism.
This experience shows false delivery promises, poor stock management, and terrible client service. I strongly do not recommend gameworld.tn to anyone who expects honesty, speed, or basic respect as a customer.
21 January 2026
Unprompted review
Reply from Game World
Thank you for your feedback. We’re sorry for the inconvenience you experienced and understand your frustration.
We would like to clarify that the order was placed late at night, outside of our working hours, which contributed to the delayed response. Once our team resumed operations, we identified an unexpected stock issue with the Netflix gift card.
At that time, the supplier price for the code had increased beyond the amount paid. We immediately informed you of this situation and proceeded with a full refund (remboursement) as soon as possible.
We acknowledge that communication could have been clearer and faster, and we are taking steps to improve real-time stock updates and customer support responsiveness to avoid similar situations in the future.
We appreciate your understanding
Money grab scammers.
What a disgusting company, money grabbing creatures without souls (imho) can I have refund for broken game which is not working pls? Just be fair...
22 December 2024
Unprompted review
Awful to deal with.
Awful to deal with. Use an online shop for better customer service.
18 December 2023
Unprompted review
Reply from Game World
I'm sorry to hear about your experience. We strive to provide the best customer service possible and we do indeed have an online shop , if you have any specific issues or concerns, please let us know, and we'll do our best to address them. Thank you for your feedback.
bad service l sus kinda scam thoe l did…
bad service l sus kinda scam thoe l did receive my code
3 April 2024
Unprompted review
Reply from Game World
I’m sorry to hear about your experience. We take such matters seriously and want to make it right. Please contact us directly with more details so we can address your concerns and resolve any issues. Thank you for bringing this to our attention.
Great experience and the fastest…
Great experience and the fastest service compared to similar websites! I purchased an Apple Gift card online for the first time with gameworld and it’s better than expected! I received the code within w few minutes after the purchase was done and was able to purchase the App that I wanted.
4 April 2023
Reply from Game World
Thank you so much for your wonderful feedback! We’re thrilled to hear that you had a great experience and that our service exceeded your expectations. If you need anything else or have more questions, feel free to reach out. We look forward to serving you again soon!
Good service
Good service, i didn't give five stars because the code came a bit late but otherwise trusted site and i enjoyed your service.
3 April 2023
Reply from Game World
Thank you for your feedback! We're glad to hear you enjoyed our service and found us trustworthy. We apologize for the delay with the code and we will work on improving our delivery times. We appreciate your support and hope to serve you even better next time!
Reply from Game World
Thank you for your feedback! We’re glad to hear that the process was quick and easy. If you have any other comments or need further assistance, feel free to let us know!
ONE OF THE FASTEST DELIVERIES WHICH IS…
ONE OF THE FASTEST DELIVERIES WHICH IS A HUGE PLUS
4 April 2023
Unprompted review
Reply from Game World
Thank you for your feedback! We’re thrilled to hear that you found our delivery service to be one of the fastest. We always strive to provide the best experience for our customers. If you need anything else, feel free to reach out !
Reply from Game World
Thank you for your feedback! We're glad you were satisfied with our fast service. We look forward to serving you again soon!
Reply from Game World
Thank you for your feedback! We're glad you had a great experience with us. Your satisfaction and security are our top priorities. Looking forward to serving you again!
good service and fast response
11 March 2023
Reply from Game World
Thank you for your kind words! We're glad you were satisfied with our service. We're here to help anytime you need!
Reply from Game World
Thank you for your feedback! We're glad you were satisfied with our fast service. We look forward to serving you again soon!
Reasonable prices and responsive.
Reasonable prices compared to the market and responsive agents.
15 February 2023
Reply from Game World
Hi Mr Ameur,
Thank you for choosing us! We appreciate it.
Game World Team
Reply from Game World
Hi Mr Mohamed,
The controllers are always sold without cable, the cable sold with the console, it comes out like that from the manufacturing house.
Our apologies for this unexpected inconvenience.
Thank you for choosing us! We appreciate it.
Game World Team
Reply from Game World
Hi Mr Marouane,
Thank you for choosing us! We appreciate it.
Game World Team
Phenomenal customer service the next…
Phenomenal customer service the next day delivery is a godsend and the prices compared to other stores are very optimal. Definitely becoming a client
8 January 2023
Reply from Game World
Hi Mr Youssef,
Thank you for choosing us! We appreciate it.
Game World Team
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