Gametime Reviews 7,719

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 4,788 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the reasonable and fair pricing, often noting that fees are included upfront, which makes the purchasing process transparent. People find the app and website easy to use, highlighting the smooth navigation, clear interfaces, and quick loading times, which contribute to a seamless ticket buying experience. Many also appreciate the efficiency of the order process, with tickets often delivered quickly and without hassle. However, some people were dissatisfied with certain aspects of the ordering and website experience. Issues included not receiving seat numbers until after purchase, difficulties with ticket transfers, and occasional problems with the website or app not working correctly, sometimes leading to accidental duplicate purchases or the need to download additional apps.

What people talk about most

Price

Users describe positive interactions with price, often highlighting great deals, competitive pricing, and the... See more

User experience

People report positive experiences with the user experience. Many customers found the app easy to use for... See more

Order

Customers consistently note ambiguous experiences with order. Many reviewers praise the ease and speed of... See more

Application

Customers had positive experiences with the app, finding it easy to use for purchasing tickets and... See more

Website

Clients share ambiguous opinions on the website. Many reviewers praise its ease of use, clear layout, and the... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The prices were pretty reasonable for a playoff game, but didn't like that I had to download another APP to get my tickets vs just using Gametime APP. So that was a pain in the butt.

Company replied

Rated 4 out of 5 stars

I love using the app, but when it came to selling my tickets I had ti really read the directions so I would not mess up. But I definitely will be using this app again in the future to purchase more t... See more

Company replied

Rated 4 out of 5 stars

Getting my tickets was quick and easy but I didnt get my seat number until after I purchased and now I'm setting 16 seats away from my friend.

Company replied

Rated 5 out of 5 stars

It was really easy to order the tickets. Even though the tickets came through on another app, the instructions were clear and after reading them carefully there were no hiccups between buying, receivi... See more

Company replied


Company details

  1. Event Ticket Seller

Written by the company

Last-minute tickets to sport, concert and theater events with Gametime; the seats you want, at the price you want, right now

Inspire Confidence Through Proven Reliability

Written by the company

At Gametime, we believe trust is earned — every ticket, every time. Our mission is to deliver reliability you can feel through transparent processes, on-time delivery, and proactive support. We combine proven technology with genuine care to make every live experience seamless, dependable, and worthy of fans’ confidence.

Gametime Guarantee

Lowest Price Guarantee

Gametime Guarantee

We’re dedicated to delivering a world-class ticketing experience backed by the Gametime Guarantee.

What’s included

  • Lowest Price Guarantee – If you find a lower price elsewhere within 2 hours of purchase, we’ll credit you 110% of the difference (up to $200).
  • Event Cancellation Protection – If your event is canceled and not rescheduled, you’ll receive a full refund to your original payment method.
  • Job Loss Assurance – If you lose your job, contact us with valid state or federal unemployment documentation at least 72 hours before the event for a refund of your original purchase value.
  • On-Time Ticket Delivery – Your tickets will arrive in time and be valid for entry, or we’ll make it right.

Full details and exclusions: https://gametime.co/gametime-guarantee

Last updated: June 6, 2025.


Contact info

New User Discount!!

Use Code SAVE20 at Checkout

4.4

Excellent

TrustScore 4.5 out of 5

8K reviews

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Rated 5 out of 5 stars

The ticket prices where cheap and the…

The ticket prices where cheap and the app is easy to use.

13 May 2026
Gametime logo

Reply from Gametime

Thanks for the 5 stars, Joe! We're glad to hear you found our app easy to use and the ticket prices affordable. We hope to see you at another event soon!

Rated 1 out of 5 stars

The use of the app and purchasing of…

The use of the app and purchasing of tickets was easy. But I didn't receive the tickets even though I made the purchase and they were in my account. I went to the Box Office on the day of the game like the customer service agent told me to do and it didn't work. Somebody else had scanned into the stadium for the seats that I had purchased so I couldn't get into the game and had to purchase new tickets on another service site.

13 May 2026
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Reply from Gametime

We’re very sorry to hear about this experience. We understand how frustrating and disappointing it must have been to arrive at the venue and still be unable to enter the game.

Our team followed up with you via email this morning with a resolution regarding the issue. Please check your inbox and reply there if you have any additional questions or concerns.

Rated 5 out of 5 stars

This type of purchase comes with normal…

This type of purchase comes with normal dose of skepticism wondering is this legit. My experience was great and any purchase anxiety disappeared quickly going through the process. Tickets were delivered promptly. Everything exactly as advertised.

13 May 2026
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Reply from Gametime

Thanks for the 5 stars, Kevin! We're pleased your experience alleviated any skepticism and that everything was as advertised. We hope to see you at another event soon!

Rated 1 out of 5 stars

Please before buy compare in other sites

Because it was more expensive than on other websites — about 30% more than Ticketmaster. I know it was my fault because I didn’t check other sites beforehand, but I still think it was too much.

11 May 2026
Gametime logo

Reply from Gametime

We’re sorry to hear you felt disappointed with the pricing. Ticket prices on Gametime are set by independent sellers and can vary based on demand and availability, which may sometimes differ from other marketplaces or primary sellers.

We do offer a Lowest Price Guarantee for eligible listings, and you can review the details here:
https://gametime.co/policies/price-guarantee/

We appreciate you sharing your feedback and hope to have the opportunity to provide a better experience in the future.

Rated 5 out of 5 stars

Delivery and the last-minute ticket…

Delivery and the last-minute ticket purchase was seamless. Love that the fees are included in the prices.

11 May 2026
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Reply from Gametime

Thanks for the 5 stars! We're thrilled to hear that your last-minute ticket purchase and delivery were seamless, and that you appreciated our transparent pricing. We hope to see you at another event soon!

Rated 5 out of 5 stars

Triumph tickets

$13 tickets

13 May 2026
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Reply from Gametime

Thanks for the 5 stars, Kyle! We're thrilled to hear you found $13 tickets. We hope to see you at another event soon!

Rated 3 out of 5 stars

I liked being able to find tickets for…

I liked being able to find tickets for an event that was sold out however being my first purchase with game time I was supposed to get $20 off my first purchase of $200 or more. I made a purchase for $1700 and the SAVE20 code I had did not work I think that was a scam!

12 May 2026
Rated 4 out of 5 stars
Gametime logo

Reply from Gametime

Thanks for the 4 stars and for sharing your feedback. We’re thrilled to hear that finding cheap tickets was easy! We're always here to ensure the best experience possible. We can't wait to hear about your next adventure, and we would love to earn your 5th star of trust!

Rated 5 out of 5 stars
Gametime logo

Reply from Gametime

Thanks for the 5 stars, Jenny! We're happy you found our prices reasonable. We hope to see you at another event soon!

Rated 5 out of 5 stars

Discovered site on Tuesday

Discovered site on Tuesday. Bought 2 tickets on Wednesday for a game on a Thursday. Great seats at a great price no surprises with multiple fees.

10 May 2026
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Reply from Gametime

Thanks for the 5 stars, Neil and Karen! We're delighted to hear you discovered us and enjoyed great seats at a great price with no surprises. We hope to see you at a game soon!

Rated 5 out of 5 stars

Easy process!

13 May 2026
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Reply from Gametime

Thanks for the 5 stars, Robert! We're pleased to hear that the process was easy for you. We hope to see you at a game soon!

Rated 4 out of 5 stars

Good price but not so easy !

Prices were great, but choosing the number of tickets wasn’t so intuitive and then neither was finding out you didn’t use Gametime for the tickets you had to go to Ticketmaster, which required an extra step or two

13 May 2026
Gametime logo

Reply from Gametime

Thanks for the 4 stars and for sharing your feedback. Happy to hear you found great prices! We understand the ticketing process can be a bit tricky when it involves different platforms. Your insights help us create a more seamless experience. We can't wait to hear about your next adventure, and we would love to earn your 5th star of trust!

Rated 5 out of 5 stars

The simplicity was best

The simplicity was best. Quick results. Phenomenal feedback.

11 May 2026
Gametime logo

Reply from Gametime

Thanks for the 5 stars, Greg! We're thrilled you found the simplicity of the app and quick results to be the best part of your experience. We hope to see you at another event soon!

Rated 5 out of 5 stars

Great ticket app for sports!

Super easy to find tickets and receive them via transfer to the ballpark app! Tickets had a great view and were a great price.

The app is also so easy to use.

11 May 2026
Gametime logo

Reply from Gametime

Thanks for the 5 stars, Lisa! It's wonderful to know you found it super easy to find tickets and appreciated the great view and price. We hope to see you at a game soon!

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