Customer service is a joke, often completely ignores emails or takes forever to answer. Have received multiple incomplete shipments or purchased new products but received used ones instead. Will take... See more
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Amazing gamestore with a big selection of games to choose from. They really put the customer on first place (no generic email, they have put much effort into customer care).
Really nice people in my stores nearby. Also I like those cheap special t-shirts and the used games sales recently. It's refreshing, that they are doing something new. Perfect for nerds, gamers and co... See more
I received a wrong game. Then I wrote an e-mail in English, got an German answer back... Wrote another e-mail and didn't get an answer. Bad service!
Company details
Written by the company
GameStop globaler Videospielhändler, mit weltweit über 6.600 Filialen: PS4, PS3, WiiU, DS, Xbox One, Xbox 360, PC Spiele. Günstige neue und gebrauchte Spiele und Konsolen.
Contact info
Germany
- gamestop.de
Hasn’t replied to negative reviews
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Im seriosly an happy customer of their…
Im seriosly an happy customer of their stores in Germany since a long time and i like stonks
Love the company
Amazing gamestore with a big selection…
Amazing gamestore with a big selection of games to choose from. They really put the customer on first place (no generic email, they have put much effort into customer care).
Nice new and used products, new deals
Really nice people in my stores nearby. Also I like those cheap special t-shirts and the used games sales recently. It's refreshing, that they are doing something new. Perfect for nerds, gamers and collectors.
Just good mate
Best company in the world
Best company in the world! Tradition,emotion,great customer service,love it!
Customer service is a joke
Customer service is a joke, often completely ignores emails or takes forever to answer. Have received multiple incomplete shipments or purchased new products but received used ones instead. Will take my business elsewhere.
Absolutely worth your investment.
Absolutely amazing company. Costumer service is so understanding and are really willing to go the extra mile. Staff in the stores are super friendly and want to help with anything. And they are getting more and more amazing products added everyday! Absolutely amazing what a good chairman can do to a company in such a short time! Thank you Ryan Cohen! If i could shop for all my needs at Gamestop, i 100% would.
best customer service out there
Great store for used games and has…
Great store for used games and has great prices on them
Amazing customer service stream and…
Amazing customer service stream and competitive product price!
Great company
Great company, great staff. Always a great shopping experience
Great Customer Service and good loyalty system
Great Customer Service and a high variety of stuff. To be honest, Gamestop became my favourite gaming retailer, their power up pro system is nice to add some goodies and I could preorder my Ps5 with it.
Great Company
The best customer service i have ever…
The best customer service i have ever seen. Very friendly and nice!
Love this company and it is worth shopping there :)
The coolest staff ever
I am a frequent customer both in-store…
I am a frequent customer both in-store and online.
This is literally the only place I could find a PS5, which was a really smooth experience. Got a good explanation about everything involved, and got everything I wanted, was in&out in 20 minutes, no wait at all. Very good service all around. I frequently trade in old games and usually order new over the internet shop. While that works great with fast shipping and great value, I do have some criticism for the website itself (reason for 4/5). The information regarding store locations is sometimes inaccurate/not updated, and a better way of contacting local stores would be great (email?). Otherwise the website itself feels a bit chaotic and not really as modern as the stores image.
Looking forward to future updates!
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