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I've recently had my mouse mantained, which was fast and free of charge (under warranty). The guy at customer support was helpful and polite, and made sure it all went well, which was important for me as it was the first time I've ever sent anything for maintenance.
Bad! That's how I can describe this gaming store. Pathetically immature with the customers. Lies about delivery. Way (and I mean WAY) too expensive, above the MSRP from a product. Don't even try to preorder stuff from them, you can expect it to arrive more than a week later from the launch( if is a game).
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