Terrible service: they don't give you your order until you write to them yourself, although they promise instant delivery. Technical support is incompetent in solving any issues, constantly referring... See more
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Wish they mentionned that your steam invetory needs to be public, not just the profile. They use different traders to give the items so i guess the trade URL isn't enough ... Other than that support... See more
Company replied
Delivery of the skins I purchased was fairly quick. A little slower than advertised but I received everything I had ordered within an hour split into partial delivers. I'll definitely purchase again i... See more
Amazing service, huge inventory at a fair price. Live chat/customer support responds almost immediately, helped me with a few issues (on my end not gamerall) and walked me through a very smooth trans... See more
Company details
Information provided by various external sources
As of 2020 we sell game keys with 1,000s games in stock spanning across platforms such as Steam, Origin, Battle.net, Uplay, GOG.com, Xbox One, PS4 and others.
Contact info
7073, Business Center, Al Shmookh Building, NA, Umm Al Quwain, U.A.E.
- support@gamerall.com
- gamerall.com
3.1
Average
1K reviews
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Terrible service
Terrible service: they don't give you your order until you write to them yourself, although they promise instant delivery. Technical support is incompetent in solving any issues, constantly referring to some all-powerful manager, because only he can solve this issue. So replace the agent with manager in the chat in this case.
16 July 2025
Unprompted review
Reply from GamerAll.com
Hi Rahman,
Thank you for sharing your feedback. We sincerely apologize for any inconvenience you may have experienced.
In this case, your order was automatically flagged by our system for a routine anti-fraud check, which required a brief KYC (Know Your Customer) verification before we could proceed with the delivery. As you preferred not to complete the verification process and requested a refund instead, we fully refunded your order as requested.
For future purchases, if you'd like to avoid verification, we recommend using secure payment methods such as Paysafecard, Bitcoin, or Western Union. These options do not require verification and typically allow for instant delivery.
We truly appreciate your understanding and hope to serve you again in the future under better circumstances.
GOod place to buy skins for popular…
GOod place to buy skins for popular games, I like CS skins here, and the website is pretty neat. The website is credible, the skins do come without fraud, this is simportant
29 January 2025
Unprompted review
Bought a rust skin still haven’ not…
Bought a rust skin yesterday toke 1 day to recive it from purchase and a bit of verification before I got it but other than that I’m pleased with there service I got and will diffidently use again in the future
1 November 2024
Unprompted review
10000% a scam
10000% a scam. do not recommend to anyone. RUN AWAY FROM THIS SITE!
6 June 2024
Unprompted review
Reply from GamerAll.com
Hi Jonathan,
Thank you for your feedback and for being a loyal customer. We sincerely apologize for the delay in delivering your recent order. We understand how frustrating this experience must have been, especially given your history with us.
Unfortunately, we encountered an unexpected stock issue with two items in your order, which caused the delay. We should have communicated this to you more clearly and kept you updated on the status of your order on the live chat. It is clear that we did not meet your expectations this time.
We value your business and want to make this right. As a token of our apology, a compensation voucher has been emailed to you and can be applied towards your next purchase. Your satisfaction is our priority, and we appreciate your understanding.
I lost money because of this site!
I lost money because of this site! I do not recommend this site to anyone! I've been waiting for my skin for 72+ hours, I contacted support 5 times, they promised me that my skin would definitely be there in the morning, I woke up, there was no skin, support didn't help at all!
8 April 2024
Unprompted review
Reply from GamerAll.com
Thanks for bringing this issue to our attention. We're sorry to hear that you experienced a delay in receiving your product. We understand how frustrating this can be and we apologize for any inconvenience. We will investigate what happened and get back to you once we have any update. My apologies for the inconvenience this has caused. If you have any further question/ complaint/ suggestion please feel free to submit it in our feedback form: https://gamerall.com/gamerall-feedback-form.
I am hesitant to use this site again.
I am hesitant to use this site again.
So I had placed an order for some Team Fortress 2 Keys, First order went smoothly toke around 9 hours to get the trade after paying but the trade went smoothly, I then went and placed another order and that's when problems started after I placed the order I got the trade within around 2 hours, when I went to accept the trade I just received an error message saying not working please try again later so I contacted the support agent which off course is located overseas and is operated by people whom made it clear they did not speak good English, I told them about the issue and they said they would send cancel the trade and send it again, which they did but the trade did still not work, so I just asked them to cancel the order and refund me, after I said that they suggested that we cancel my order and they give me a discount code to make the same order again, so we did that and the trade still did not work, so I again asked them to just cancel my order and refund me my original payment after that they continued to cancel the trade and resend it 4 more times even though I was constantly asking to just cancel my order and refund me, it was after 2 hours of this I was told they are switching shift so I was told to hold on and the new person would join and help me, I replied okay and then 50 minutes later they then closed the support chat because I had gone "afk".
I then created another support chat and asked them to just please cancel my order and refund me and after an hour and a half they agreed to, they said that I would receive the refund immediately but its the next day and I am yet to receive the refund.
Overall I am very hesitant to use this site again as the trouble and frustration that the site has caused me is not worth it.
14 March 2024
Unprompted review
Reply from GamerAll.com
Hi Adam,
Thanks for your feedback on the trustpilot. We're sorry to hear you have had a frustrating experience. We will investigate what had happened and get back to you as soon as possible.
Could not even get any items says…
Could not even get any item says fatal error when you go to check out asked for help as its not my computer having this problem tested on a few machines and different browsers same error . Help just acted like they knew nothing and were half sleep . Finally left Mad and needed a good break. This review will stay up till fixed. and I am responded too of why and what kinda help they had .
12 March 2024
Unprompted review
Reply from GamerAll.com
I'm sorry about what happened to you. Could you provide us more information related to your order for further investigation? Please send the info to manager@rpgstash.com.
Don’t use this website, horrible experience every time.
Just please use a different website, not worth the hassle.
Rude staff and you need to request your items every time you buy something.
9 January 2024
Reply from GamerAll.com
I'm sincerely sorry to hear that your experience did not meet your expectations. Our goal is to provide exceptional service, and it's clear that we fell short in your case. Please accept our apologies for any inconvenience this may have caused. We will try to improve the procedures and provide faster deliveries and would like to assure you that this similar situations will not happen in the future.
Slow delivery
Took almost 24 hours from purchasing to receiving my skins.
Update: I was offered a $2 dollar voucher to up my review to 5 stars. Disgusting behaviour, don't ever purchase anything from these guys
29 December 2023
Reply from GamerAll.com
We apologize for the delay. We're experiencing a high volume of customer service requests since the orders have rapidly increased during this holiday season. I'm sorry for disappointing you and not meeting expectations. We will try to improve the procedures and provide faster deliveries in future. We apologize for the delay and inconvenience caused. If you have any further question/ complaint/ suggestion please feel free to submit it in our feedback form: https://gamerall.com/gamerall-feedback-form.
Apparently not got scammed
Today I bought an arcana for mk and shoulders for storm spirit. It shows coinbase awaiting status. I have screenshots with proofs that it was really paid. But it still shows coinbase awaiting status. Eventually, I got all the items on my account.
29 November 2023
Unprompted review
Reply from GamerAll.com
Thank you for bringing this to our attention.
The total time it takes for BTC to be sent and received ranges from 10 mins to 24 hours, but please kindly note that occasional delays may occur due to various reasons. We are deeply sorry for the inconvenience this has caused to you.
Now your payments have been confirmed and we have expedited the arrangement of your orders to ensure a prompt fulfillment.
If you have any further question/ complaint/ suggestion please feel free to submit it in our feedback form: https://gamerall.com/gamerall-feedback-form.
Paying for reviews even tho site is bad
They tried to pay me with a voucher to up my review to 5 stars and their support is really low level, alot of typos, responding with one word answers. Overpriced items, bad website and alot of problems with their site.
Paying for reviews is the worst fraud.
5 November 2023
Reply from GamerAll.com
Hi Customer,
Thank you for bringing up the issue to us.
We are extremely sorry for what you had to go through while we were delivering your order.
My apologies for the inconvenience this has caused. Please let us know if you haven't received the compensation for the inconvenience.
If you have any further question/ complaint/ suggestion please feel free to submit it in our feedback form: https://gamerall.com/gamerall-feedback-form.
I bought a rust skin , but didnt get it
I bought a rust skin (redemption mp5) , but still didnt get it
14 October 2023
Unprompted review
Reply from GamerAll.com
Sorry to hear that. It seems that your order has been refunded since you used another's card to pay, we don't accept customers using other people's cards or paypal to pay for their own orders, we need to make sure the transaction is authorized by the card owner and protect both our customers and us from fraud. Please use your own card to make a purchase next time.
I don’t get my rust skin ,,egg suit,
I don’t get my rust skin ,,egg suit,, still waiting and nothing happens
9 October 2023
Unprompted review
Reply from GamerAll.com
Thank you for bringing up the issue to us. After checking, it seems that your order has been delivered, we are extremely sorry for the long wait time you endured while we were delivering your order. We will try to improve the procedures and provide faster deliveries in future. My apologies for the inconvenience this has caused.
If you have any further question/ complaint/ suggestion please feel free to submit it in our feedback form: https://gamerall.com/gamerall-feedback-form.
I didnt get my custom smg skin for rust
29 June 2023
Unprompted review
Reply from GamerAll.com
Thanks for your feedback.
After reviewing, it seems your order has been completely delivered to you, please double check.
If you have any further question/ complaint/ suggestion please feel free to submit it in our feedback form: https://gamerall.com/gamerall-feedback-form.
great customer service
They had great service and helped me withdraw the skins bc i did not know how to haha
16 June 2023
I can't speak English
I can't speak English, but it was good because the UI and words were easy to understand and there were no discrepancies even if I used translation.
9 June 2023
I haven’t received my items it’s been…
I haven’t received my items it’s been like 40 minutes and I contacted and no email back
23 May 2023
Reply from GamerAll.com
Sorry we have been experiencing power outstage in the past 7 hours due to the building electricity maintenance, now it has been restored. We apologize for any inconvenience caused to you, Please let us know if you haven't received the compensation for the inconvenience. If you have any further question/ complaint/ suggestion please feel free to submit it in our feedback form: https://gamerall.com/gamerall-feedback-form.
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