Like how it was fast getting my package But the controller feels a little cheap and the joystick of the controller keeps going down into the controller but overall the controller is still good hopef... See more
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Review summary
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Based on these reviews
Fantastic customer support and a great product. I spoke with them prior to purchase and they were very quick to respond. I explained exactly what I wanted, and they customized a package just for me. I... See more
This is the second purchase I made with GameGear. My first pre-loaded microSD card I bought lasted me a bit but went corrupt when I tried to back it up and move it back and forth between my Raspberry... See more
Company replied
In this day and age it's really hard to find a company like this with great products and great customer service. I purchased an item and sadly it stopped working 8 months later. I figured it was a lon... See more
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Company details
Written by the company
We Play and Review Each Product We Sell. We're a group of video game-manics who strive to import and provide quality video game products, to gamers all over the world. Our team source products directly from manufacturers and fulfill orders via our self-built fulfillment network, eg, overseas and domestic facilities, air cargos, etc. We employ world-class carriers like UPS, DHL, USPS and FBA as our shipping partners for international and domestic shipping. Most importantly, we play and review each product, like a real gamer does before we sell it. US Location: GameGear.net 201 Ruthar Dr. Newark, DE 19711 Email: support@gamegear.net Phone: 323-334-0979
Contact info
201 Ruthar drive, 19711, newark, United States
- 3233340979
- support@gamegear.net
- gamegear.net
4.4
Excellent
178 reviews
Replied to 100% of negative reviews
Typically replies within 1 week
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Reply from GameGear.net
Hi Matthew, thank you so much for the 5-star review! We're thrilled to hear that you were happy with how quickly we got your items out to you. Speed and service are top priorities for us at Game Gear, and we look forward to serving you again soon!
They're the best
They're the best. They walked me through what I wanted, and prepped my equipment for me even.
19 February 2026
Reply from GameGear.net
Hi James,
We are so grateful for your kind feedback! At Game Gear, we strive to provide more than just equipment—we aim to provide expert guidance to ensure you have the best experience possible.
Knowing that you appreciated the setup and support confirms we're doing things right. Thank you for choosing us and for taking the time to share your experience.
Best regards,
The Game Gear Team
Great Customer Service
This is the second purchase I made with GameGear. My first pre-loaded microSD card I bought lasted me a bit but went corrupt when I tried to back it up and move it back and forth between my Raspberry Pi and PC. I reached out about my problem and they were willing to replace it at a discounted price to cover the costs of the new card and shipping, which was fair. Customer service was great.
13 February 2026
Reply from GameGear.net
TaskMaster,
Thank you for the review and for coming back for a second card — that means a lot.
I also want to be upfront: the card getting corrupted from moving it between the Pi and PC is actually a really common pitfall, and it's something we should do a better job of warning people about upfront. The Pi's ext4 partition isn't natively readable on Windows, and the back-and-forth can trip up the file system in ways that aren't always recoverable. That's on us to document better, not on you to figure out.
For your new card, a quick tip that'll save you from the same issue: if you ever want to back up your saves or ROMs, the safest way is to do it over the network instead of pulling the card out. Connect your Pi to WiFi, grab the IP from Main Menu > Network Settings, and then from your PC just type \192.168.x.x into File Explorer (username: root, password: linux). You can copy saves back and forth all day without ever touching the card.
Glad the second purchase is treating you well, and thanks for giving us another shot. If you ever need anything, you know where to find me.
— Max
I am satisfied with GameGear
I am satisfied with GameGear. They have cool retro stuff. Price is decent.
4 February 2026
Best customer service and product ever!
This guy is the most patient and amazing customer service person ever. I purchased the ultimate retro game mini pc with 30k games, the 4tb model, and I absolutely adore this thing. I play gamecube, n64, and super nintendo the most, and I can't tell you how happy I am with it. I admit that batocera is a bit tough to learn how to use and I really needed a lot of guidance the whole way through, but max was always so responsive when I had questions and literally cares about customers so much. He went above and beyond time and time again, and I absolutely couldn't be happier with my purchase! Absolutely consider that ultimate retro game mini pc, it is worth absolutely every penny and my entire childhood is in this thing. It makes me so happy to play timesplitters 2 and wario world again, and I've discovered so many new favorites! This thing is absolutely nuts and I LOVE IIIIIIT! Buy the ultimate retro gaming mini pc. I really do recommend the large hard drive one. I'm not just saying that. I've had it for months and just kept forgetting to write a review, but I adore this thing. I literally play it every day. This things is literally magical. And any time you can't get a game to run, ask Max. Gamecube games weren't running, and he told me to change the emulator to vulkan and lower the resolution a bit, and they all work. (And the resolution didn't even affect the picture anyway) I admit batocera (the software it runs on) is sometimes hard to learn if you're not computer smart like me, but he answered every question and made it so easy. Fast response times, too. Amazing guy and I would give him my business again and again and again!!!
30 November 2025
Unprompted review
Reply from GameGear.net
Taylor,
I don't even know where to start — this review genuinely made my day. Thank you.
When you say "my entire childhood is in this thing" — that's exactly why I built it. That's the whole point. Not the specs, not the game count, not the hardware. It's about sitting down, firing up Timesplitters 2 or Wario World, and being 12 years old again for a couple hours. The fact that you're playing it every day and still discovering new favorites months later — that tells me the 4TB was the right call for you.
And I'll be honest — I remember our back-and-forth about the GameCube Vulkan fix. That one is tricky because Batocera's default settings don't always play nice with GameCube out of the box, and most people would've just given up and assumed "those games don't work." You didn't. You asked, we figured it out together, and now they all run. That's the kind of thing that makes this work worth doing.
You nailed it when you said Batocera is "sometimes hard to learn if you're not computer smart" — it really is, and I know that's a barrier for a lot of people. That's exactly why I'm here. The whole idea is that you shouldn't need to be a Linux engineer to enjoy the games you grew up with. If I can bridge that gap with a couple of text messages, then I've done my job.
Thank you for your patience, your trust, and for taking the time to write this. Reviews like yours are what keep this little operation going. And if you ever want game recommendations — or if something new stumps you — you know where to find me.
Keep gaming, Taylor. You've earned it.
— Max
GAME GESR ALWAYS COMES THROUGH IN THE…
GAME GESR ALWAYS COMES THROUGH IN THE CLUTCH. PRECIATE YALL. FLORIDA. BLINKY
10 January 2026
My controller
Like how it was fast getting my package
But the controller feels a little cheap and the joystick of the controller keeps going down into the controller but overall the controller is still good hopefully it could last for some good years
22 December 2025
Great Product and Awesome Customer Service!
Fantastic customer support and a great product. I spoke with them prior to purchase and they were very quick to respond. I explained exactly what I wanted, and they customized a package just for me. I got the modded N64 with 4 bluetooth N64 OG controllers and the system is awesome and has every game from my childhood. Easy to use, works great!
18 December 2025
Product is defective and won’t even…
Product is defective and won’t even turn on. I’ve emailed to notify and have been completely ignored.
4 December 2025
Reply from GameGear.net
Hi Mikey,
Thank you for reaching out, and I sincerely apologize for the inconvenience you’ve experienced. I understand how frustrating it is to receive a console that does not power on, and I’m very sorry this happened.
As our first and preferred solution, we would be happy to offer you a free replacement unit, shipped to you at no cost. You would not need to return the defective console — we simply want to resolve this as quickly and smoothly as possible for you.
If, however, you prefer not to receive a replacement and would rather proceed with a refund, we completely respect that decision and can issue a full, unconditional refund instead.
Please let me know how you would like to proceed, and I will take care of the next steps immediately.
Thank you for your patience, and again, my apologies for the trouble.
Best regards,
Max
Product exactly as described and worked…
Product exactly as described and worked great! Controllers feel authentic!
5 December 2025
Reply from GameGear.net
Thank you so much for the wonderful feedback! ❤️
Knowing that the product worked great and that the controllers felt authentic absolutely made our day. We put a lot of heart into getting the details right, so hearing this from you truly means the world to us.
Thank you for choosing us, and happy gaming — we hope this brings back many great memories! 🎮✨
In this day and age it's really hard to…
In this day and age it's really hard to find a company like this with great products and great customer service. I purchased an item and sadly it stopped working 8 months later. I figured it was a long shot, but I reached out to them to see if I was still under warranty. They said I was. After some basic troubleshooting didn't work i was provided a shipping label and they sent me a new item free of charge. Everything is working great. Buy with confidence here folks, they really do stand behind their products. Cannot recommend this company enough.
7 November 2025
Unprompted review
Reply from GameGear.net
Dear Joe,
Your review truly made our day — thank you so much for taking the time to share your experience! 🙏
At Game Gear, our philosophy has always been simple: everything we do is centered around our customers. We want every gamer to enjoy a smooth, joyful gaming experience, and that includes standing firmly behind our products whenever something goes wrong.
We deeply appreciate your kindness and understanding throughout the process. You were patient, thoughtful, and truly one of the most reasonable customers we’ve had the pleasure to serve. Sending you a replacement was the least we could do — it’s what every customer deserves.
Thank you for trusting Game Gear and for reminding us why we do what we do. Your words encourage our whole team to keep improving and delivering the best we can.
God bless gamers, and thank you for being part of our journey! 🎮💙
Warm regards,
Max Fu
Founder, Game Gear
Great purchase
Great purchase. Massive amount of games. No issues so far everything has played as well as original. Any USB controller will work.
7 October 2025
Very awesome preloaded card
Very awesome preloaded card. Great customer service. Always response with any issues. 🔥👊💪🎮
28 July 2025
Reply from GameGear.net
Marcelo,
Thank you! We're delighted you love our product. Happy gaming!
Great customer service
Great customer service. Above and beyond to help with problems. Would highly recommend.
24 July 2025
Reply from GameGear.net
Gary,
Thank you so much for your kind words! 🌟 We’re thrilled to hear that our support made a difference for you. Our team is always here to go the extra mile and make sure you get the best retro gaming experience possible. We truly appreciate your recommendation and look forward to serving you again in the future! 🎮✨
Max Fu
Product Manager & Owner
5 stars I think......
5 stars I think....... I've only owned it for maybe a couple months. My kids have played it and so have I. It's awesome.. .it has tons of games. I'd say all the best. I don't think you'd ever really play them all. Zelda Metroid mortal Kombat all the Mario's....shipping was quick too. Maybe 4 days.
16 June 2025
Reply from GameGear.net
Hi Eman,
Thank you for your amazing review! 🎮 We’re so happy you and your kids are loving the console and all the classic games. Enjoy the endless fun, and we’re glad the fast shipping made it even better! 🌟
Bought 2 game cards for raspberry pi..
Bought 2 game cards for raspberry pi... service was flawless and shipping was very fast.... definitely will do business again..
13 June 2025
Reply from GameGear.net
Thank you for your kind words! 🚀 We’re delighted you’re happy with the game cards, our service, and the fast shipping. We look forward to serving you again soon! 🎮
Would be good if you responded to your…
Would be good if you responded to your emails
11 July 2025
Unprompted review
Reply from GameGear.net
Hi Mandy,
Thanks for your feedback.
I couldn't find an order associated with your name, but I've responded to all pending support tickets. If your issue persists, please reply to this email or text me directly at +13233340979.
Thanks!
Best customer service ever
28 April 2025
Good system
Good system. Make sure to use a newer model t.v. The older flatscreens mess with the system.
28 April 2025
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