Galway Crystal Reviews 

1,015
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 317 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that browsing the website and placing online orders is completely effortless, fast, and entirely straightforward. People love the gorgeous crystal items, praising the secure packaging and the exceptional quality of the personalized engraving services. Buyers are particularly thrilled when their gifts arrive promptly and in pristine condition for various special occasions. Some reviewers were not happy with delivery delays, noting that international orders occasionally failed to arrive within the promised timeframe. A few consumers also pointed out frustrating problems regarding missing tracking updates or difficulties following packages in transit.

What people talk about most

Product

Clients share positive opinions on product quality, describing the items as beautiful, sturdy, and... See more

Delivery service

Reviewers mention positive feedback about delivery service, noting exceptionally fast shipping times and... See more

Quality

Customers had positive experiences with quality, expressing delight over beautiful lamps, lovely engraving,... See more

Order

Consumers find the ordering experience to be overwhelmingly positive and easy to navigate. Reviewers... See more

Service

Reviewers highlight positive aspects of service, consistently praising the efficient and prompt delivery... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Galway crystal has a quality all of its own. Although I do know a lot is now outsourced you can always rely on the crystal being A1 quality and the shopping experience either instore or online to be a... See more

Rated 5 out of 5 stars

A wide variety of beautiful crystal perfect for any occasion. I bought a gorgeous green vase with stunning personalize inscription on it. It was delivered carefully and wrapped to ensure it’s safely.... See more

Rated 5 out of 5 stars

Absolutely superb. Customer service was friendly and quick, product was immaculately engraved and packaged. Could have bounced it from galway and jt would have been safe, such was the care taken in po... See more

Rated 5 out of 5 stars

Excellent service from buying via website to delivery of gift. Recipient loved her gift and I received a photo from her. Arrived in perfect condition and in good time. I ordered from UK as I wanted... See more


Company details

  1. Gift Shop
  2. Handbags Shop

Written by the company

Galway Crystal is of the leading giftware brands in Ireland with a huge range of luxury products at amazing prices. We have gifts for all ocassions from wine and whiskey glasses to Claddagh ring jewellery and our new range of handbags. Decorate your home with our range of throws, vases, bowls, lighting and chandeliers.


Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

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4.8

All reviews

(1,015)

310 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great experience

I ordered champagne flutes with an engraving for a special family occasion and they turned out beautiful. Really lovely present! Delivery was quicky and they were packaged with great care.

28 April 2026
Rated 5 out of 5 stars

Happy Customer

Placing the order was easy, delivery was fast. Item was very well packaged. The inscription was exactly as requested. Very happy customer.

30 April 2026
Rated 5 out of 5 stars

Great experience

We had our item delivered 2 days after ordering and it was in pristine condition, looks beautiful and the logo turned out really well.

30 April 2026

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