While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 4 out of 5 stars

I'm very happy to learn by Galway Academy. It's a good experience. The teacher is very fantastic. She helps me improving my level.

Company replied

Rated 5 out of 5 stars

Hi, yes i think it was a good experienc3, Alicia its a great teacher, we allways spoked in english and it was greatfull

Company replied

Rated 4 out of 5 stars

Galway service is very good, well structured and organized. But only videos watched from Galway app are heavy, so we need a very stable connexion to watch them. Especially in our country DRC using m... See more

Company replied

Rated 5 out of 5 stars

I would like to express my deepest gratitude to the school and my teacher, Alicia, for helping me get ahead in my English. When I started, I had many doubts, but Alicia helped me clear up all the com... See more

Company replied

Company details

  1. Educational Institution
  2. Distance Learning Center

Written by the company

Galway Academy is a leading provider of online distance learning courses to people around the world.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

32 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

It's very important because English helps us to be free in the world and gives us many opportunities.

I'm very happy to learn by Galway Academy.
It's a good experience.
The teacher is very fantastic.
She helps me improving my level.

15 April 2026
Unprompted review
Galway Academy logo

Reply from Galway Academy

Hi Patrick,

We really appreciate your feedback regarding the service you received from us.

If you need additional assistance or have any questions, please feel free to contact us at: support@galwayacademy.com

Best regards,
Galway Academy
Customer Service Department

Rated 5 out of 5 stars

Excelent class

Hi, yes i think it was a good experienc3, Alicia its a great teacher, we allways spoked in english and it was greatfull

15 April 2026
Unprompted review
Galway Academy logo

Reply from Galway Academy

Hi Camilo,

Thanks for your time and effort to review our service and provide feedback about your experience!

Please feel free to contact us at support@galwayacademy.com if you have any questions or need further assistance.

Best regards,
Galway Academy
Customer Service Department

Rated 5 out of 5 stars

My private tutor was very sweet and…

My private tutor was very sweet and kind. The lessons were very productive, thank you so much for your efforts.

14 March 2026
Unprompted review
Galway Academy logo

Reply from Galway Academy

Hi Derya Arslan,

We really appreciate your feedback regarding the service you received from us.

If you need additional assistance or have any questions, please feel free to contact us at: support@galwayacademy.com

Best regards,
Galway Academy
Customer Service Department

Rated 4 out of 5 stars

I was delighted to participate in this…

I was delighted to participate in this training session of Galway Academy. The training was very practical on real everyday life topics.

14 February 2026
Unprompted review
Galway Academy logo

Reply from Galway Academy

Hi Lucien,

Thank you for providing your feedback regarding our service!

We genuinely appreciate you taking the time to let us know about your experience.

If there’s anything more we can do to support you, please feel free to reach out to us at support@galwayacademy.com.

We’re always happy to help!

Best regards,
Galway Academy
Customer Service Department

Rated 5 out of 5 stars

I am my best English class session

I am very pleased with my experience during your English course sessions.

9 March 2026
Unprompted review
Galway Academy logo

Reply from Galway Academy

Hi Pathy Makela,

Thanks for your time and effort in reviewing our service and providing feedback on your experience!

Please feel free to contact us at support@galwayacademy.com if you have any questions or need further assistance.

Best regards,
Galway Academy
Customer Service Department

Rated 5 out of 5 stars

My experience with Galway Academy was positive with a few areas to improve

My experience with Galway Academy was very positive. The teacher was excellent, the class was interactive, and the learning environment was supportive and motivating.
The company does a great job with the sessions and personalized feedback. However, the program could be even better with more quizzes for practice, and additional resources available outside class.
Overall, it was a strong and valuable learning experience.

25 February 2026
Unprompted review
Galway Academy logo

Reply from Galway Academy

Hi Prospère Kazadi Diba,

Thank you for providing your feedback regarding our service!

We genuinely appreciate you taking the time to let us know about your experience.

If there’s anything more we can do to support you, please feel free to reach out to us at support@galwayacademy.com.

We’re always happy to help!

Best regards,
Galway Academy
Customer Service Department

Rated 5 out of 5 stars

GalwayAcademy ESL program is very…

Dear Trustpilot Team,
I want to share my positive experience with Galway Academy. I recently completed their 8-week ESL program, and I was impressed with their transparent, trustworthy, and honest approach. The teachers were knowledgeable, friendly, and supportive, making the learning experience enjoyable and effective.
The program was well structured, and I saw significant improvement in my English language skills. I appreciated the academy’s commitment to providing a genuine and supportive learning environment.
I’d highly recommend Galway Academy to anyone looking to improve their English.
Thanks to the team for a great experience!
Sincerely,
Frank Mensah

5 March 2026
Unprompted review
Galway Academy logo

Reply from Galway Academy

Hi Frank Mensah,

We really appreciate your feedback regarding the service you received from us.

If you need additional assistance or have any questions, please feel free to contact us at: support@galwayacademy.com

Best regards,
Galway Academy
Customer Service Department

Rated 5 out of 5 stars

My experience was very positive

My experience was very positive. The course was well organized, and the content was clear and practical. The instructors explained the topics in a simple and professional way, which made learning easier. Communication was efficient, and support was always available when needed. Overall, I am satisfied with the service and would recommend this company to others looking to improve their skills.

23 February 2026
Unprompted review
Galway Academy logo

Reply from Galway Academy

Hi Nelson Silva,

Thanks for your time and effort to review our service and provide feedback about your experience!

Please feel free to contact us at support@galwayacademy.com if you have any questions or need further assistance.

Best regards,
Galway Academy
Customer Service Department

Rated 5 out of 5 stars

Good course

I have been comleting my course at galway academy thank you for everything

16 February 2026
Unprompted review
Galway Academy logo

Reply from Galway Academy

Hi Emel Avcu,

Thanks for your time and effort to review our service and provide feedback about your experience!

Please feel free to contact us at support@galwayacademy.com
if you have any questions or need further assistance.

Best regards,
Galway Academy
Customer Service Department

Rated 5 out of 5 stars

A Professional team and avaible to…

A Professional team and avaible to assist. Learning become easy and You Progression

12 February 2026
Unprompted review
Galway Academy logo

Reply from Galway Academy

Hi Ndo Sheriff Lambert,

Thank you for providing your feedback regarding our service!

We genuinely appreciate you taking the time to let us know about your experience.

If there’s anything more we can do to support you, please feel free to reach out to us at support@galwayacademy.com.

We’re always happy to help!

Best regards,
Galway Academy
Customer Service Department

Rated 5 out of 5 stars

Galway Academy is helping me to improve my English as second language.

Galway Academy is helping me to improve my English as second Language. Actually, I am really appreciating the courses and thé teaching manners.

10 February 2026
Unprompted review
Galway Academy logo

Reply from Galway Academy

Hi Ali Yero,

Thank you for providing your feedback regarding our service!

We genuinely appreciate you taking the time to let us know about your experience.

If there’s anything more we can do to support you, please feel free to reach out to us at support@galwayacademy.com.

We’re always happy to help!

Best regards,
Galway Academy
Customer Service Department

Rated 4 out of 5 stars

Galway service is very good

Galway service is very good, well structured and organized. But only videos watched from Galway app are heavy, so we need a very stable connexion to watch them. Especially in our country DRC using mobile internet we need to watch them at night when a lot of people are sleeping.
My suggestion will be to perform the way of playing videos. Watching them while getting downloading. Like youtube does

5 February 2026
Unprompted review
Galway Academy logo

Reply from Galway Academy

Hi Yannick Masua,

We really appreciate your feedback regarding the service you received from us.

If you need additional assistance or have any questions, please feel free to contact us at: support@galwayacademy.com

Best regards,
Galway Academy
Customer Service Department

Rated 5 out of 5 stars

Very good

Good service

3 February 2026
Unprompted review
Galway Academy logo

Reply from Galway Academy

Hi Mehmet Özdemir,

Thank you for providing your feedback regarding our service!

We genuinely appreciate you taking the time to let us know about your experience.

If there’s anything more we can do to support you, please feel free to reach out to us at support@galwayacademy.com.

We’re always happy to help!
Best regards,
Galway Academy
Customer Service Department

Rated 4 out of 5 stars

I had a great experience as a student.

I had a great experience as a student.
I recommend it to anyone who wants to improve or learn their English from scratch.
Thank you, Alicia.
Thank you for your dedication and patience.

8 November 2025
Unprompted review
Galway Academy logo

Reply from Galway Academy

Hi Diwaku Olívio Ndonda Muanza,

Thanks for your time and effort to review our service and provide feedback about your experience!

Please feel free to contact us at support@galwayacademy.com if you have any questions or need further assistance.

Best regards,
Galway Academy
Customer Service Department

Rated 5 out of 5 stars

I would like to express my deepest…

I would like to express my deepest gratitude to the school and my teacher, Alicia, for helping me get ahead in my English. When I started, I had many doubts, but Alicia helped me clear up all the complex grammar points and taught me how to come through in professional communication.
The lessons were never boring, and the school really knows how to help students bring about real change in their lives. Thanks to their support, I feel much more confident now! If you are looking for a place that won't beat around the bush but will actually help you achieve your goals – this is it!

28 January 2026
Unprompted review
Galway Academy logo

Reply from Galway Academy

Hi Tanya,

Thank you for providing your feedback regarding our service!

We genuinely appreciate you taking the time to let us know about your experience.

If there’s anything more we can do to support you, please feel free to reach out to us at support@galwayacademy.com.

We’re always happy to help!

Best regards,
Galway Academy
Customer Service Department

Rated 4 out of 5 stars

Genuine experience

Every session help me to improve my english by reading, understanding of the large text , discover new vocabulary and speaking.
I appreciate more the Galway academy because of a good organisation and use to manage time in convenance with the student.

27 January 2026
Unprompted review
Galway Academy logo

Reply from Galway Academy

Hi Mimiche Kasongo,

We really appreciate your feedback regarding the service you received from us.

If you need additional assistance or have any questions, please feel free to contact us at: support@galwayacademy.com

Best regards,
Galway Academy
Customer Service Department

Rated 5 out of 5 stars

Training of excellence

Ponctuality a teacher Go od explanation of the lessons. The teacher is available in English

16 October 2025
Unprompted review
Galway Academy logo

Reply from Galway Academy

Hi Jules able Grhas,

Thanks for your time and effort to review our service and provide feedback about your experience!

Please feel free to contact us at support@galwayacademy.com if you have any questions or need further assistance.

Best regards,
Galway Academy
Customer Service Department

Rated 5 out of 5 stars

I’m happy with the company

I’m happy with the company for its responsiveness to my needs, the quality of the courses which are professional and constructive in my career.
In Galway everything is good.

8 January 2026
Unprompted review
Galway Academy logo

Reply from Galway Academy

Hi Mohamed Diallo,

Thank you for providing your feedback regarding our service!

We genuinely appreciate you taking the time to let us know about your experience.

If there’s anything more we can do to support you, please feel free to reach out to us at support@galwayacademy.com.

We’re always happy to help!

Best regards,
Galway Academy
Customer Service Department

Rated 4 out of 5 stars

Learning is an important step to get started

It's important to note support provided through my experience,as it allows me the opportunity to:
_ Assess my knowledge acquisitions and language qualifications within a systematic program.
_ providing highly qualified and professional teacher with appropriate lessons for smoothly and purposeful language support.
_ Listening, accompanying and supporting in coordination with specialists.

25 October 2025
Unprompted review
Galway Academy logo

Reply from Galway Academy

Hi Majid Elaazri,

Thanks for your time and effort to review our service and provide feedback about your experience!

Please feel free to contact us at support@galwayacademy.com if you have any questions or need further assistance.

Best regards,
Galway Academy
Customer Service Department

Rated 5 out of 5 stars

Alicia EXCELLENT Teacher

Hello Zoey
My experience of learning English with Galway Academy has been very good 👌.
Very good Alicia, with her teaching and charisma to lead the classes.
It helped me a lot, learning about the everyday topics of life, that in classes we saw family, food, transportation, education, places, etc.
Alicia is very practical and simple to teach, to show her place of life in South Africa, and also to be interested in the students in their place of life.
Excellent communication to show that it is not difficult to learn English.
I have an EXCELLENT experience and learning, I have to continue learning a little more every day.
Thank you very, very much Galway Academy 👏👏😉

20 January 2026
Unprompted review
Galway Academy logo

Reply from Galway Academy

Hi Fabian Estrada,

Thank you for providing your feedback regarding our service!

We genuinely appreciate you taking the time to let us know about your experience.

If there’s anything more we can do to support you, please feel free to reach out to us at support@galwayacademy.com .

We’re always happy to help!

Best regards,
Galway Academy
Customer Service Department

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look