Galloway Fudge Company Reviews 

653
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 32 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the delicious taste and high quality of the products, highlighting the wide variety of flavors available. The ordering process is frequently described as easy and simple, with prompt confirmations and clear communication. Reviewers also commend the fast and efficient delivery service, noting that items arrive quickly, well-packaged, and as promised. Customers frequently highlight the products as perfect for gifting and suitable for those with specific dietary needs, like gluten intolerance. The overall positive experience, from website ease to product enjoyment, consistently leads people to express their intent to order again.

What people talk about most

Product

Users describe positive interactions with the product, consistently praising its excellent quality and... See more

Quality

Clients share positive opinions on quality, consistently praising the products as fabulous and delicious.... See more

Order

Consumers find the ordering process to be positive, with many describing it as simple and easy. Reviewers... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many customers praising the quick and prompt... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We first tried Galloway fudge at a stall in Livingston many years ago, delicious! Very good quality, proper fudge in a wide variety of flavours. The raspberry is a firm favourite in our home. A perfe... See more

Rated 5 out of 5 stars

I discovered Galloway fudge at Sunnycon years ago and loved it! I couldn't make the con this year but still wanted fudge! Ordering and delivery was fantastic. Hope to see you lovely folks at a con... See more

Rated 5 out of 5 stars

Website order processed and delivered in good time. Chocolate Beltie bars come in individual packaging which is a nice touch and has been well done. Will be ordering again.

Rated 5 out of 5 stars

Had a problem placing order on website so rang them. They took all the details over the phone instead. Very friendly and helpful. They updated their website with any problems to contact them and the p... See more


Company details

  1. Confectionery
  2. Candy Store
  3. Chocolate Shop

Information provided by various external sources

The Galloway Fudge Company is a family business located in thebeautiful Scottish countryside, tucked amongst the hills ofDumfries & Galloway, Scotland, where we've been hand-crafting our delicious confectionery since 2004. From our first day, we have used only the finest ingredients available and fairtrade where possible - our aim is simply to produce the yummiestGluten Free confectionery you will ever experience! No compromises-ever! We make and sell everything ourselves and our main products are Delicious Cream & Butter Fudge, Scottish Butter Tablet, Gourmet Marshmallows and Scottish Macaroon and we thoroughly enjoy the making process, it's especially nice when we are at an event, seeing our customers enjoy our products so much!


Contact info

4.9

Excellent

TrustScore 5 out of 5

653 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.9

All reviews

(653)

33 reviews in the last 12 months

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Rated 1 out of 5 stars

Are the monthly deliveries assured?

The original package arrived promptly but the next pack which was due to arrive on the first of August has not arrived. Please deal with this problem as this was a gift and I am concerned that the whole six month purchase is in jeopardy.
I look forward to a prompt response.

13 July 2025
Galloway Fudge Company logo

Reply from Galloway Fudge Company

You first got in touch with us on Sunday while we were closed, and as soon as we opened on Monday morning we looked into it straight away. We spotted the issue, your second box had accidentally been set to dispatch on the 15th instead of the 1st, and fixed it immediately.

Your box was sent that same day by priority post, and we added an extra bar as a little treat. Everything is now back on track, with future boxes going out on the 1st of each month as planned. We’re delighted to hear your fudge-loving family member is looking forward to the next delivery!

Rated 5 out of 5 stars

Good Quality

Good Quality. Lovely stuff.
Tast, enjoyable, loved by the family. Always an ideal Pressie for someone.
Order dealt with promptly. Well packaged.

22 June 2025
Rated 5 out of 5 stars

Top coconut macaroons!

Came across this excellent company at a local exhibition and found the coconut macaroon in particular lovely. Thought I’d do a postal order and all arrived perfectly and have been thoroughly enjoyed.

18 April 2025
Rated 5 out of 5 stars

First Class

First class service from the Galloway Fudge Company as always when I recently purchased some easter treats! As they are local to me I decided not to get my order delivered, as I have done previously, but to collect it and the owner went out of his way to ensure I found their location, thank you!

11 April 2025
Rated 5 out of 5 stars

Always great!

Amazing fudge and marshmallows, great taste and texture, fast arrival, and always great to eat with others- I will always recommend the raspberry flavoured items they're drop dead amazing. Found them from a convention and been ordering ever since.

11 January 2025
Rated 5 out of 5 stars

The fudge from this place is amazing I…

The fudge from this place is amazing I got a taster box with 4 fudge choices, I chose original, salted caramel and 2 maple pecan. This was my first time trying the fudge it tastes so good my fave was the maple pecan but I did enjoy the others which I got one piece of as my kids stole the original and salted caramel. Delivery was quite quick and I will 1000% be ordering from Galloway fudge again.

7 January 2025

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