Galaxy Real Estate Reviews 

145
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 67 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being fantastic, friendly, and forthcoming, making interactions pleasant and stress-free by providing clear, jargon-free communication. The service is frequently described as excellent, with many appreciating the professionalism, efficiency, and dedication shown by the team in handling property matters. Reviewers also highlight the exceptional customer service, noting that the team is always responsive, helpful, and quick to address queries and provide updates. However, some customers experienced frustrating communication issues, including unresponsiveness and viewings conducted without their knowledge. A few other people also felt that strong pressure was applied to push sales, which caused stress and delays.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising their helpfulness, professionalism, and... See more

Service

Users describe positive interactions with service, highlighting the smooth, stress-free, and professional... See more

Customer service

Clients share positive opinions on customer service, consistently highlighting the helpfulness and excellent... See more

Response time

Consumers find response times to be positive, with many reviewers highlighting the prompt and quick... See more

Customer communications

Reviewers mention ambiguous feedback about contact, with some customers reporting positive experiences, such... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Galaxy have been fantastic agents - they're always prompt with any queries or issues. They achieve the key aim of removing the stress of renting, and they keep you informed about all situations, so... See more

Rated 5 out of 5 stars

I have to say the way Maneet handled everything really stood out. He provided all the information upfront, kept communication clear, and made sure I understood what was needed. Even though the work di... See more

Rated 5 out of 5 stars

We just bought a home with Galaxy Real Estates, and it was a great experience! The team was very friendly, helpful, and made everything easier than we thought. They kept us informed at every step an... See more

Rated 5 out of 5 stars

Just wanted to share my experience with Galaxy so far. Sumit has been fantastic - polite and knowledgeable. He responded to queries quickly and has been extremely helpful. Also a huge thanks to Manvee... See more


Company details

  1. Industrial Real Estate Agency
  2. Commercial Real Estate Agency
  3. Property Investment
  4. Property Management Company
  5. Real Estate Appraiser
  6. Real Estate Developer

Written by the company

If you are considering of Buying or Selling, Letting or Renting or any aspects of the property market such as residential, commercial and investment properties then Galaxy Real Estate is right for you. Creating a real buzz and desirability about your property which differentiates us from other local estate agents. An open competitive atmosphere and heightened interest in your home is the key to our heart at Galaxy. At Galaxy, we want to make sure you get it right the first time. We listen carefully to what you say and what you want. Our ethos is very simple. To treat you with the level of service we would expect to receive ourselves. We offer an extensive professional service focussing on Integrity Quality Assurance Guaranteed personalised service. Galaxy Real Estate was set up to give you the opportunity to make the Galaxy their Oyster. The strategy behind is to give you the time and attention you deserve. Buying or selling a home is the biggest financial decision of most people's lives. Being in the Real Estate industry allows each of us to help you with one of their biggest chapters in life, having a property. Whether it's rented or bought, choosing the right property makes a huge impact on your lifestyle and development so it can be one of the toughest decisions made by people. We feel the satisfaction alongside the customers when placing a key in the palm of their hands. We are an independently owned company, located in West London. Everyone at Galaxy Real Estate has extensive knowledge and a great clientele base of the area. We pride ourselves on our personalised and professional client service. Our success has been founded on some very firm beliefs: Duty of the agent to achieve the best possible price for client Exposure to the widest possible market. An active and dynamic approach in selling properties at all times. We also offer a unique interior design facility. Our Team who have 34 years of combined experience in property development world-wide. Please feel free to contact our dedicated team who will be more than delighted to help you with your every need in your aspirations.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

145 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 50% of negative reviews

Typically takes over 1 month to reply

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4.7

All reviews

(145)

63 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

as a landlord

as a landlord, i really want to thank prince for his quick response to every call and managing my call so well

26 May 2026
Unprompted review
Galaxy Real Estate logo

Reply from Galaxy Real Estate

We're delighted to hear that you had such a positive experience with Prince. Providing prompt communication and reliable support is something we take great pride in, and it's wonderful to know he managed everything smoothly for you as a landlord. Thank you for your trust in Galaxy Real Estate—we truly appreciate your feedback and look forward to continuing to support you with your property portfolio.

Rated 5 out of 5 stars

I want to thank Prince for being very…

I want to thank Prince for being very communicative and professional.

10 May 2026
Unprompted review
Galaxy Real Estate logo

Reply from Galaxy Real Estate

Thank you Prabhz, for taking the time to share your experience! We're delighted to hear that Prince provided you with professional service and kept you well informed throughout the process. Your kind words mean a great deal to both Prince and the entire Galaxy Real Estate team. We truly appreciate your support and look forward to helping you again in the future.

Rated 5 out of 5 stars

Prince sold my warehouse in less than a…

Prince sold my warehouse in less than a month in West Midlands at a very good price

29 June 2026
Unprompted review
Galaxy Real Estate logo

Reply from Galaxy Real Estate

Dear Manohar, Thank you for taking the time to share your experience. We're delighted that Prince was able to secure the sale of your warehouse in under a month while achieving a great price. Your feedback is greatly appreciated, and we'll be sure to pass on your kind words to Prince. Thank you for choosing Galaxy Real Estate, and we look forward to assisting you again in the future

Rated 5 out of 5 stars

It was a amazing

It was a amazing, great, fabulous experience I recommend going there everyday if you can

30 June 2026
Unprompted review
Galaxy Real Estate logo

Reply from Galaxy Real Estate

Thank you so much, Guru, for your fantastic review and recommendation! We're delighted to hear you had such an amazing experience with us. Your kind words mean a lot to the entire Galaxy Real Estate team, and we truly appreciate your support. We look forward to welcoming you again and assisting you whenever you need us.

Rated 1 out of 5 stars

Don’t waste your time.

I have made numerous attempts to contact this company as they have a vacant commercial property that I WAS very interested in renting. I tried various emails & telephone numbers. Left numerous messages / correspondence & at no point did anyone get back to me.

22 April 2026
Unprompted review
Rated 1 out of 5 stars

Absolute waste of time and energy

Absolute waste of time and energy, these people don't seem to have any clue as to how to deal with customers, never return any calls, do not answer emails etc etc.
The website does not contain even basic sales info that is required on properties. If I could give any lower rating I would do.

21 April 2026
Unprompted review
Galaxy Real Estate logo

Reply from Galaxy Real Estate

Thank you for your feedback. We're sorry to hear about your experience and apologise for the lack of communication you encountered.

We take your comments seriously and would appreciate the opportunity to investigate and address your concerns. Please contact us directly so we can look into your case and work towards resolving the issue. I can be reached at 07575758756.

Kind regards,
Galaxy Real Estate

Rated 5 out of 5 stars

I would like to sincerely thank the…

I would like to sincerely thank the galaxy team for their excellent support thoughout my propperty purchase. Special thanks to Harry and Taj for their constant support and guidance. The whole process was smooth and stressfree, I truly appreciate their efforts.

13 April 2026
Unprompted review
Rated 5 out of 5 stars

I would like to sincerely thank the…

I would like to sincerely thank the Galaxy Sales Team for their outstanding support throughout my property purchase. From start to finish, the entire process was handled professionally, efficiently, and with great attention to detail.

A special thank you to Tajneet, Harry and Daljit for their constant communication, guidance, and dedication in ensuring everything went smoothly. Their support made what can often be a stressful process feel simple and well-managed.

I truly appreciate all the effort.

2 April 2026
Unprompted review
Rated 5 out of 5 stars

I would like to sincerely thanks Galaxy…

I would like to sincerely thanks Galaxy Real Estate Specially Daljit Kapoor, Harry Sachdeva and whole residential sales team for their outstanding support during the purchase of my property. From start to finish, they guided me through the entire process with professionalism, patience, and expertise. Their advice and prompt responses made what could have been a stressful experience much smoother and more reassuring. I truly appreciate their dedication and would highly recommend their services to anyone looking to buy or sell a property.

4 March 2026
Unprompted review

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