Galartsy Reviews 

Got a starry night watch, took ages to arrive and it broke today after 2 weeks. Just stopped working

Beautiful product I love the colour and design

Love them! Comfortable and have received many compliments !

Good communication, quick dispatch, accurate descriptions, great products and terrific value! 5*

very fast delivery ! great quality

The shoes were delivered promptly and I've been enjoying wearing them since. They draw a lot of attention and occasional comments. They're perfect for casual meetups or just knocking around town.

Shoes arrived ok, same as on image
Size fit perfect👌

My Van Gogh-inspired sneakers were very muted/washed out in colour and not at all what the photographs promised. I started the so-called "hassle-free" returns process on 5th May, but 3 emails to them later, I still have not received any response or information about to which of the 3 addresses I am required to return my order. Returns are supposed to be sent within 14 days of receipt, but how can that happen when the customers do not get the information they require? I would not recommend this organisation.

Do not order unless you are absolutely, completely, 100% beyond-a-doubt positive you know what you are getting beforehand. I ordered a handbag which was fine, even if the construction wasn’t the best. The colors, however, were not as depicted in the online photos so I decided to send it back. I had to pay almost the cost of the merchandise itself to pay for return shipping to China, but I didn’t know what else to do with it and just wanted it gone. Then, about 9 months later, the package shows back up in my mailbox, apparently unable to be delivered. I wrote the address down just as it was sent to me and even showed it to the postal clerk to be sure it was right. The item originally shipped from the U.S., so I don’t know why I couldn’t just send it back to that address. Please, for your peace of mind, read their (absolutely terrible) return policy and be ready to end up with an item that doesn’t meet expectations.

I love this place! they have very nice things and way to different from other stores! Sure there is a delay to receive your order but it is worth it!

Y’all always DELIVER 🤞 the shoes look and feel great as always

I had an issue (caused by me) and the customer service was on top of it and helped me with kindness. The product was exactly what I expected based on the reviews: cheap, slightly bent out of shape (but easy to bend back), and I love it!

Love my new T-shirt. Well-crafted with great art. I’ll be wearing it all summer!

I had to wait about two months to receive my order, almost without any contact. The shoes are okay, and kind of cheap-looking, like expected.

Their customer service really lags with responding. Id rather have my bank dispute it and get my money back than deal with an unnecessarily drawn out attempt to work with them.

They sold me an item they didn't actually have in stock, shipped the partial order, denied not sending the other item for three months, and only finally gave me a refund after I proved they didn't even have the item to ship when I ordered it.

Then a customer service agent name Veir insulted me for my trouble by calling ME unprofessional? I don't get a check from Galartsy... I was stolen from by them, and it took me months to get my money back and the Veir tried to make ME feel guilty?

Bananas. Do not purchase. The products are fine, no complaints. The customer service though is the WORST.

At first I was sad no sneakers no info.
But they have so much orders that it is hard work.
When I saw my sneakers the happiest man Alive
Van Gogh start night are absolute amazing!!
And only regonised by true art lovers.
Much detail and care

Very great expérience from order to delivery

Their customer service is appalling. I’ve been waiting 2 weeks to hear back about an exchange as the shoes didn’t fit properly. The shoes are nice, I can’t comment on the quality as for obvious reasons I haven’t worn them. But my god it’s impossible to get a response. I’m also convinced the number on their website in the US isn’t actually set up to receive calls as I’ve tried several times and get the same AI voicemail response.

They are legit