GAIL's Bakery - Radlett Reviews 11

I've been coming to the RADLETT branch since they opened. Excellent service. I am a regular customer
The team tries to recall your name and preferences and are very helpful and friendly. The drinks and bakery side provide a wide choice mostly made in-house. Recommend it.

Thank you Gail’s in Radlett to all the staff who worked hard over Boxing Day to service the busy environment. Always a pleasure getting my coffee every morning.

I heard Gail's bakery in Radlett sold gluten free bread, which is difficult to find in this area. They had a small loaf about the size of two burger buns, at £4 something. I decided to push the boat out and buy one. It tasted like blotting paper.

I was hungry and thirsty and they had a very nice looking range of snacks, but unfortunately they all had eggs in them, which I do not eat as eggs are liquid flesh.

The young lady at the counter was pleasant and helpful until I asked her to stop calling me darling and said I didn't like it. She seemed annoyed at my boundary marking and continued to call me darling. I won't go there again.

I went to collect my order too good to go before they closing . but I can see when I am there they put some good food in a bin and they give me only 2 items. I hope who responsible can see my message. Thankyou

As a Radlett resident my colleagues and i often visit our local Gails in Radlett,and i must say its pleasure to visit this shop,no loud music,good attentive service,food v good and reasonable ,and all very clean inside.Mona the mngr works v hard and has a good team around her esp Eva the baker ,although short staff they cope as best as they can ,as good staff are hard to find,but they manage..Mona is an all rounder esp at present with staff shortage,yet she doesnt let the side down,if you havent been there yet i recommend you give them a try,you wont regret it.

Great service and really friendly staff at Radlett branch, a particular mention to the lovely Eva (H-B),Mona (manager) and James (Barrista)

We go to Gail’s everyday. First the good news. Your manageress Mona is superb, hardworking and attends to all customers needs, always friendly and helpful.
Now to my complaints.
All the cakes and food are uncovered all day. Numerous times there are flies on the food. This is grossly unhygienic and could cause food poisoning. Also customer are queuing alongside the open food.
You bake and sell scones, raisin and plain.
We prefer the raisin ones. They get sold very quickly and normally when we visit they are gone. BUT the plains ones are generally unsold. Surely if the raisins ones are popular it would make good business sense to bake all of them with raisins. From a business point of view the Directors should take note, that when the shop opened there were queues. Now it’s mostly empty apart from a few times in the day.

Tables are always dirty, regardless of the branch.

At Gails prices The table should be cleaned.

I am one off the regular customers at Gail's Radlett and today I had the chance to taste the summer sandwiches (pastrami and ham& swiss cheese ciabatta) made by the very friendly head baker Eva.
Absolutely delicious, can't recommend it enough. Very impressed about the presentation, and so pleased of the allergens mentioned .

Been coming since it opened, at first was disappointed by the staff but spoke with area manager who was visiting that day and the place has changed. Its clean, welcoming and the Manager, despite clear staff issues, has a smile on her face. Well done!