GadgetWiz offers a decent service with friendly and efficient staff who provide convenient pick-up and delivery. My initial experience was slightly marred by a mix-up in billing, but overall, they pro... See more
GadgetWiz
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See what reviewers are saying
Brilliant concept and great implementation. They showed up in time, were super-responsive over the phone and saved me the hassle of leaving the house. Found them through friends of my daught... See more
Company replied
Efficient and quick fix. Had my iPhone 13pro back glass repaired. Courier picked up my phone during the day in London and returned later in the same day. Phone was like new. Only negative aspect was t... See more
Company replied
Great and quick way to get your phone fixed when stuck at the desk and can’t leave work/ the office. Also super friendly and helpful staff, they were very good at accommodating timings and picking up/... See more
Company replied
Company details
Written by the company
Mobile Tech Repair Specialists operating in London, offering premium service to all our customers. A hassle free way to get your device repaired. We Collect your device, have it Fixed, and Delivered back, SAME DAY Repair, with each step of the repair being updated for you to rest assure with confidence. Our highest repair standards, using the best quality parts available gives you the GadgetWiz experience.
Contact info
124 City Rd, EC1V 2NX, London, United Kingdom
- sales@gadgetwiz.co.uk
- gadgetwiz.co.uk
People also looked at
Battery life still v.poor...
I've been told that my battery was a like-for-like replacement but the discharging is as poor as ever and rated at only 75% capacity of what it should be. Was it even changed? Was a cheap replacement added? Who knows unless i open it up myself. They also refused to provide the original battery back to me so overall no proof of replacement took place.
3 August 2021
I recommend GadgetWiz 100%.
I recommend GadgetWiz 100%.
Easy to use website.
Reasonable costs.
A real person to speak to.
Collect, repair and return all within specified times.
I was delighted with the service.
1 August 2021
Unprompted review
Reply from GadgetWiz
Thanks Mary, for taking the time to write this review. Your feedback is highly valued and helps us to continuously improve our service. We are absolutely delighted to hear our team has delivered to your high expectations. Don't forget to refer a friend and you both will get £10 OFF, on any future booking.
Great service and communication
1 August 2021
Reply from GadgetWiz
Thanks Antony, for taking the time to write this review. Your feedback is highly valued and helps us to continuously improve our service. We are absolutely delighted to hear our team has delivered to your high expectations. Don't forget to refer a friend and you both will get £10 OFF, on any future booking.
Efficient but expensive
+ Quick turn around from pick up to drop off
+ Good & timely communication
- Very expensive for just a check up
- Laptop returned with a named sticker that doesn’t come off
31 July 2021
Unprompted review
Reply from GadgetWiz
Thanks Lukas, for taking the time to write this review. Your feedback is highly valued and helps us to continuously improve our service. We are absolutely delighted to hear our team has delivered to your high expectations. Don't forget to refer a friend and you both will get £10 OFF, on any future booking.
Your feedback has been passed to our tech hub.
Superb service
Superb service, my phone was picked up fixed and dropped of same day. I would highly recommend.
30 July 2021
Reply from GadgetWiz
Thanks Bruce, for taking the time to write this review. Your feedback is highly valued and helps us to continuously improve our service. We are absolutely delighted to hear our team has delivered to your high expectations. Don't forget to refer a friend and you both will get £10 OFF, on any future booking.
I think I'll be sticking with you guys…
I think I'll be sticking with you guys for the time being
The service here is excellent. The staff are friendly. I haven't noticed any missing parts from my phone after the fix...
That's a W in my eyes.
Just wish you guys fixed Sony phones tho...
30 July 2021
Reply from GadgetWiz
Thanks Darnell, for taking the time to write this review. Your feedback is highly valued and helps us to continuously improve our service. We are absolutely delighted to hear our team has delivered to your high expectations. Don't forget to refer a friend and you both will get £10 OFF, on any future booking.
Excellent service
Excellent service. My phone was picked up in the morning, repaired and returned in the evening. Such a great service as I didn’t have the time to take to a shop, wait etc etc. Plus I couldn’t find a place that was prepared to replace the back glass of an iPhone. Couldn’t recommend them highly enough. Communication at all stages was also excellent
29 July 2021
Unprompted review
Reply from GadgetWiz
Thanks Simmi, for taking the time to write this review. Your feedback is highly valued and helps us to continuously improve our service. We are absolutely delighted to hear our team has delivered to your high expectations. Don't forget to refer a friend and you both will get £10 OFF, on any future booking.
Scam artists
1. Charged me a total of £160 for charging port repair and a battery replacement, but the laptop never worked again. I sent it twice to get it fixed, but they failed to repair it.
3. Don’t trust this company. They will treat you nice on the phone to get you to place the order and then trick you into paying for a service they fail to deliver.
29 July 2021
Reply from GadgetWiz
Hi Kate, this is a dishonest review. Your MacBook was booked in for a charging port repair when in fact there was liquid damage to the device as well as a damaged battery that you failed to inform us. We replaced and fixed all the parts and provided our report, furthermore we have given a full refund due to your unhappy experience with the charging port. Our team have also gone out their way to accommodate your collection addresses (collecting and dropping to multi addresses) GadgetWiz has gone beyond customer excellence to help with your device. It is a shame that your true experience is not shared. Thanks
Great service and quick turnaround
28 July 2021
Unprompted review
Reply from GadgetWiz
Thanks Adam, for taking the time to write this review. Your feedback is highly valued and helps us to continuously improve our service. We are absolutely delighted to hear our team has delivered to your high expectations. Don't forget to refer a friend and you both will get £10 OFF, on any future booking.
Same day home collection & return
Same day home collection, repair and home return for a smashed iPad screen for the amount advertised. Excellent customer phone service when I called and progress texts on the day.
28 July 2021
Unprompted review
Reply from GadgetWiz
Thanks Chris, for taking the time to write this review. Your feedback is highly valued and helps us to continuously improve our service. We are absolutely delighted to hear our team has delivered to your high expectations. Don't forget to refer a friend and you both will get £10 OFF, on any future booking.
Amazing customer service
Amazing customer service! Highly recommend these guys…
27 July 2021
Unprompted review
Reply from GadgetWiz
Thanks Heather, for taking the time to write this review. Your feedback is highly valued and helps us to continuously improve our service. We are absolutely delighted to hear our team has delivered to your high expectations. Don't forget to refer a friend and you both will get £10 OFF, on any future booking.
Excellent customer service…
I asked gagetwiz to repair my broken screen. They were super quick and super helpful.
A problem arose and they resolved it amicably.
I would definitely use them again and I have learnt a lot.
I would also definitely recommend them. They were really nice and saved me a lot of time and money.
Highly recommended
27 July 2021
Unprompted review
Reply from GadgetWiz
Thanks Sonia, for taking the time to write this review. Your feedback is highly valued and helps us to continuously improve our service. We are absolutely delighted to hear our team has delivered to your high expectations. Don't forget to refer a friend and you both will get £10 OFF, on any future booking.
Fantastic service
Fantastic service - fixed my old phone and literally saved me hundreds of pounds. Highly recommend.
26 July 2021
Unprompted review
Reply from GadgetWiz
Thanks Lucy, for taking the time to write this review. Your feedback is highly valued and helps us to continuously improve our service. We are absolutely delighted to hear our team has delivered to your high expectations. Don't forget to refer a friend and you both will get £10 OFF, on any future booking.
I just wish to add more GadgetWiz…
I just wish to add more GadgetWiz positivity they doubled checked my iPad Pro, they repaired ,I noticed a line down the screen. They came back picked it up and kept me informed of its Progress etc. The point am making is Quality care and professionalism given was TOP. Very happy thanks again.
24 July 2021
Unprompted review
Reply from GadgetWiz
Thank you Stewart, our aim is ensure all our customers receive the highest service throughout. Once again we thank you for taking the time to write this review.
Enjoy the summer break! :)
Exactly as advertised
GadgetWiz fixed the broken screen on my iPhone XS. They picked up the phone on time (I was able to book a Monday morning slot on Sunday night) and returned it to my doorstep the same evening, with everything fixed as promised. Very good experience with the company and wouldn't hesitate to recommend.
23 July 2021
Unprompted review
Reply from GadgetWiz
Thanks Prashan, for taking the time to write this review. Your feedback is highly valued and helps us to continuously improve our service. We are absolutely delighted to hear our team has delivered to your high expectations. Don't forget to refer a friend and you both will get £10 OFF, on any future booking.
Quick and easy to deal with
Quick and easy to deal with, they fixed my phone when others said they couldn't, would def go there first in future.
Slight negative was not being able to track pick up and delivery, which meant i had to be available for all day and evening in case they showed up - but the 1 day turnover is well worth it!
21 July 2021
Reply from GadgetWiz
Thank Riaz, glad your Google device got back to life. Your feedback is highly valued and helps us to continuously improve our service. We are absolutely delighted to hear our team has delivered to your high expectations. Don't forget to refer a friend and you both will get £10 OFF, on any future booking.
Fixed my phone screen and returned the…
Fixed my phone screen and returned the same day. Looks brand new. Brilliant. Thank you
20 July 2021
Reply from GadgetWiz
Thank you, for taking the time to write this review. Your feedback is highly valued and helps us to continuously improve our service. We are absolutely delighted to hear our team has delivered to your high expectations. Don't forget to refer a friend and you both will get £10 OFF, on any future booking.
iPhone back repair
I totally smashed the whole back of my new iPhone - contacted apple and they quoted me £500 for the repair!!
I found this company through a google search and understandably was a little apprehensive initially. However, when I spoke to a technician, he was extremely professional and friendly and explained exactly what I would expect. On the morning of the expected collection date, a lovely professional gentleman came within the given time frame and the phone was delivered to me the same day in a brand new condition! This was within 24 hours of me making the first call. Amazing! I would highly recommend this company for the quality of their work and preofessionaliam. Would rate them a 10 if I could!
17 July 2021
Unprompted review
Reply from GadgetWiz
Thanks Neemisha, for taking the time to write this review. Your feedback is highly valued and helps us to continuously improve our service. We are absolutely delighted to hear our team has delivered to your high expectations. Don't forget to refer a friend and you both will get £10 OFF, on any future booking.
Same day collection, fix and delivery!!
Fantastic service, had an ipad 7 with a smashed screen, pre-ordered the date of pick up, they collected within the time they said they would, they fixed and delivered the ipad on the same day! And in the time they said they would, Amazing!
Reasonable price aswell,
Defo recommend
17 July 2021
Unprompted review
Reply from GadgetWiz
Thanks Izze, for taking the time to write this review. Your feedback is highly valued and helps us to continuously improve our service. We are absolutely delighted to hear our team has delivered to your high expectations. Don't forget to refer a friend and you both will get £10 OFF, on any future booking.
10/10
Quick, reliable and the price is great for LCD screen repair. I smashed my iPhone and they sorted it out without me having to leave the house. Will definitely use again if needed.
16 July 2021
Unprompted review
Reply from GadgetWiz
Thanks Nat, for taking the time to write this review. Your feedback is highly valued and helps us to continuously improve our service. We are absolutely delighted to hear our team has delivered to your high expectations. Don't forget to refer a friend and you both will get £10 OFF, on any future booking.
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