GadgetWiz 

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Rated 3 out of 5 stars

GadgetWiz offers a decent service with friendly and efficient staff who provide convenient pick-up and delivery. My initial experience was slightly marred by a mix-up in billing, but overall, they pro... See more

Rated 5 out of 5 stars

Brilliant concept and great implementation. They showed up in time, were super-responsive over the phone and saved me the hassle of leaving the house. Found them through friends of my daught... See more

Company replied

Rated 4 out of 5 stars

Efficient and quick fix. Had my iPhone 13pro back glass repaired. Courier picked up my phone during the day in London and returned later in the same day. Phone was like new. Only negative aspect was t... See more

Company replied

Rated 5 out of 5 stars

Great and quick way to get your phone fixed when stuck at the desk and can’t leave work/ the office. Also super friendly and helpful staff, they were very good at accommodating timings and picking up/... See more

Company replied

Company details

  1. Phone Repair Service
  2. also in
  3. Computer Repair Service
  4. Electrical Repair Shop

Written by the company

Mobile Tech Repair Specialists operating in London, offering premium service to all our customers. A hassle free way to get your device repaired. We Collect your device, have it Fixed, and Delivered back, SAME DAY Repair, with each step of the repair being updated for you to rest assure with confidence. Our highest repair standards, using the best quality parts available gives you the GadgetWiz experience.


Contact info

All reviews

(341)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Flawless from start to finish

Dropped my phone and my mic stopped working some of the time. Easy to book online, email responses super quick too to clarify a couple of bits. Then got a text night before to give collection time. Collected when they said. Repaired within the day and dropped back in the evening. They even fixed my camera (which I didn't know as an issue) at no extra cost. Brilliant service at a really fair price. Would use again without hesitation.

25 May 2021
Unprompted review
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Reply from GadgetWiz

Thanks Rob for taking the time to write this review. Your feedback is highly valued and helps us to continuously improve our service. We are absolutely delighted to hear our team has delivered to your high expectations. Don't forget to refer a friend and you both will get £10 OFF, on any future booking.

Rated 5 out of 5 stars

My ipad screen was smashed and…

My ipad screen was smashed and unusable. Gadgetwiz restored to look new!
Great service, great customer service. Would use again (hopefully I wont have too but I have form)

25 May 2021
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Reply from GadgetWiz

Thanks Kirsty for taking the time to write this review. Your feedback is highly valued and helps us to continuously improve our service. We are absolutely delighted to hear our team has delivered to your high expectations. Don't forget to refer a friend and you both will get £10 OFF, on any future booking.

Rated 5 out of 5 stars

iPhone repair

Brilliant service,same day repair on a Saturday.I will definitely use them again if needed.
Kieran

25 May 2021
Unprompted review
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Reply from GadgetWiz

Thanks Kieran for taking the time to write this review. Your feedback is highly valued and helps us to continuously improve our service. We are absolutely delighted to hear our team has delivered to your high expectations. Don't forget to refer a friend and you both will get £10 OFF, on any future booking.

Rated 5 out of 5 stars

iPhone 11 LCD Screen

My iPhone 11 screen was cracked and I paid online to have it fixed by GadgetWiz. Brilliant customer service, from the time they took my phone in for repair til I received it back. The guys at GadgetWiz made sure I was always kept in the loop about the progress and how long it would take to arrive back home to me. My phone works brilliantly and have zero complaints. I would advise for anybody to use this place from my own experience.

22 May 2021
Unprompted review
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Reply from GadgetWiz

Thanks Umair for taking the time to write this review. Your feedback is highly valued and helps us to continuously improve our service. We are absolutely delighted to hear our team has delivered to your high expectations. Don't forget to refer a friend and you both will get £10 OFF, on any future booking.

Rated 5 out of 5 stars

Amazing service!

Amazing service!
Super accommodating team and highly skilled in what they do.
Phone picked up and had it back in 2 hours!

21 May 2021
Unprompted review
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Reply from GadgetWiz

Thanks Sophie for taking the time to write this review. Your feedback is highly valued and helps us to continuously improve our service. We are absolutely delighted to hear our team has delivered to your high expectations. Don't forget to refer a friend and you both will get £10 OFF, on any future booking.

Rated 3 out of 5 stars

Very quick repair and well done aside…

Very quick repair and well done aside from the fact my phone no longer works unless it’s on speaker

21 May 2021
Unprompted review
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Reply from GadgetWiz

Thanks Jamie for taking the time to write this review. Your feedback is highly valued and helps us to continuously improve our service. Looking at your order only a Screen Repair was booked in, speaker repairs are a separate repair which we can assist, please contact us as we are always here to help. Don't forget you get £10 OFF, on any future booking.

Rated 5 out of 5 stars

The best service I have even saved…

The best service I have even saved their number in my contacts for future repairs . . It was a pleasure dealing with the company.they picked up and delivered my device which is just the best service around . They would call me to inform me of the repairs that ware going on .
High recommend 5 ⭐️

20 May 2021
Unprompted review
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Reply from GadgetWiz

Thanks Ljiljana for taking the time to write this review. Your feedback is highly valued and helps us to continuously improve our service. We are absolutely delighted to hear our team has delivered to your high expectations. Don't forget to refer a friend and you both will get £10 OFF, on any future booking.

Rated 5 out of 5 stars

Excellent

Excellent, efficient service. I was kept up to date throughout the process.

20 May 2021
Unprompted review
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Reply from GadgetWiz

Thanks Chris for taking the time to write this review. Your feedback is highly valued and helps us to continuously improve our service. We are absolutely delighted to hear our team has delivered to your high expectations. Don't forget to refer a friend and you both will get £10 OFF, on any future booking.

Rated 5 out of 5 stars

My Iphone X battery gave up

My Iphone X battery gave up. I booked, they took it in the morning, got back in the afternoon in perfect condition. Top notch service!

18 May 2021
Unprompted review
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Reply from GadgetWiz

Thanks Csaba for taking the time to write this review. Your feedback is highly valued and helps us to continuously improve our service. We are absolutely delighted to hear our team has delivered to your high expectations. Don't forget to refer a friend and you both will get £10 OFF, on any future booking.

Rated 5 out of 5 stars

Recommended

They were extremely helpful and serviced my iPhone so it’s like brand new.

17 May 2021
Unprompted review
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Reply from GadgetWiz

Thanks Andy for taking the time to write this review. Your feedback is highly valued and helps us to continuously improve our service. We are absolutely delighted to hear our team has delivered to your high expectations. Don't forget to refer a friend and you both will get £10 OFF, on any future booking.

Rated 5 out of 5 stars

Absolutely brilliant service and very…

Absolutely brilliant service and very good costumer service. Kept me informed throughout the process and returned on time. Great competitive price too! Thank you

17 May 2021
Unprompted review
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Reply from GadgetWiz

Thanks Emily for taking the time to write this review. Your feedback is highly valued and helps us to continuously improve our service. We are absolutely delighted to hear our team has delivered to your high expectations. Don't forget to refer a friend and you both will get £10 OFF, on any future booking.

Rated 4 out of 5 stars

Great as of now 💜

Great as of now I was so ecstatic to see my phone screen fixed perfectly I’m sure they use the correct display I asked as it looks quite similar, so I’m going to have to trust them on that since I did pay some extra money for it, for the original finish. Yeah and overall I really think the service was swift and the delivery people were quite nice too.

14 May 2021
Unprompted review
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Reply from GadgetWiz

Thanks Shannel for taking the time to write this review. Your feedback is highly valued and helps us to continuously improve our service. We are absolutely delighted to hear our team has delivered to your high expectations. Don't forget to refer a friend and you both will get £10 OFF, on any future booking.

And congrats for being selected as our lucky customer to receive a FREE SCREEN PROTECTOR

Rated 5 out of 5 stars

Will you get Amazing Service at Low Value?

I am sure everybody is wondering if they will get good quality service for the lower or more than competent prices GadgetWiz charge and that to from the comforts of their home. I can assure you that not only did they provide amazing service but they exceeded my expectations with their excellence. To give you a brief summary of what happens, the gadgets you request to repair are collected usually in the mornings and more often than not the service is completed the same day and the rectified gadgets returned back to you. If there is an issue or delay, the customer is kept informed at all times. Unlike other companies who might try to leech extra money out of you for hidden repairs, GadgetWiz have the customers interests in their heart end-to-end — from the time they collect your gadget, repair it and return it back to you. In my personal case, my iPhone back glass was badly damaged and looks as good as new now (like out of a box after your first purchase the device) and my iPad screen and camera (which was quite badly damaged) now works amazingly well. They also replaced the batteries for both the devices and this has made a noticeable difference to the performance of both the devices. The devices are also sanitised before they are returned which should reassure potential customers, especially vulnerable ones. I would also like to mention the names involved that I corresponded with and would like to place my special thanks to them all . . . David, Ali and Emma thanks a lot. You are a credit to your organisation. I will definitely be using you guys again in the near future as and when required!

14 May 2021
Unprompted review
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Reply from GadgetWiz

Thanks Tariq for taking the time to write this review. Your feedback is highly valued and helps us to continuously improve our service.

We are absolutely delighted to hear our team has delivered to your high expectations, David, Ali and Emma are a big asset to the growing team :)

Don't forget to refer a friend and you both will get £10 OFF, on any future booking.

Rated 5 out of 5 stars

Excellent efficient service

Excellent efficient service. Did the repair well, sane day. What more could one want?

12 May 2021
Unprompted review
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Reply from GadgetWiz

Thanks Davids for taking the time to write this review. Your feedback is highly valued and helps us to continuously improve our service. We are absolutely delighted to hear our team has delivered to your high expectations. Don't forget to refer a friend and you both will get £10 OFF, on any future booking.

Rated 5 out of 5 stars

Great service and very friendly

Great service and very friendly. Picked my phone up from work, fixed it and then dropped it back to my house in the evening so very convenient too. Would definitely recommend them.

11 May 2021
Unprompted review
GadgetWiz logo

Reply from GadgetWiz

Thanks Adrian for taking the time to write this review. Your feedback is highly valued and helps us to continuously improve our service. We are absolutely delighted to hear our team has delivered to your high expectations. Don't forget to refer a friend and you both will get £10 OFF, on any future booking.

Rated 5 out of 5 stars

Very good

Very quick, very convenient and very good.

10 May 2021
Unprompted review
GadgetWiz logo

Reply from GadgetWiz

Thanks Richard for taking the time to write this review. Your feedback is highly valued and helps us to continuously improve our service. We are absolutely delighted to hear our team has delivered to your high expectations. Don't forget to refer a friend and you both will get £10 OFF, on any future booking.

Rated 5 out of 5 stars

Great service.

8 May 2021
Unprompted review
GadgetWiz logo

Reply from GadgetWiz

Thanks David for taking the time to write this review. Your feedback is highly valued and helps us to continuously improve our service . We are absolutely delighted to hear our team has delivered to your high expectations. Don't forget to refer a friend and you both will get £10 OFF, on any future booking.

Rated 5 out of 5 stars

Good overall experience!

Although, my gadget was not collected on the date I chose online, I was kept well informed. Collection was smooth (no packaging required) and the repaired device was delivered next day, all at a competitive price. I have used the device for 1 day only but can't find any fault with the work yet. Overall, a satisfied customer and would use them again.

7 May 2021
Unprompted review
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Reply from GadgetWiz

Thanks Sourabh for taking the time to write this review. Your feedback is highly valued and helps us to continuously improve our service . We are absolutely delighted to hear our team has delivered to your high expectations. Don't forget to refer a friend and you both will get £10 OFF, on any future booking.

Rated 5 out of 5 stars

Nice n easy

Item was collected, fixed and returned the same day. Decent price, too.

3 May 2021
Unprompted review
GadgetWiz logo

Reply from GadgetWiz

Thanks Bob for taking the time to write this review. Your feedback is highly valued and helps us to continuously improve our service . We are absolutely delighted to hear our team has delivered to your high expectations. Don't forget to refer a friend and you both will get £10 OFF, on any future booking.

Rated 5 out of 5 stars

Great service

Hard to believe the service provided for such a small price. Will be using, and recommending to anyone needing tech repairs.

2 May 2021
Unprompted review
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Reply from GadgetWiz

Thanks Steven, for taking the time to write this review. Your feedback is highly valued and helps us to continuously improve our service . We are absolutely delighted to hear our team has delivered to your high expectations. Don't forget to refer a friend and you both will get £10 OFF, on any future booking.

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