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Gadgetsuni Reviews 462

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TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Looking at 126 reviews, reviewers had a great experience with this company. Customers frequently praise the staff for their helpfulness and professional approach, making interactions pleasant and productive. Many people highlight the exceptional customer service, noting the quick response times and efficient resolution of their issues. However, some people were dissatisfied with the refund process and raised concerns regarding subscriptions.

What people talk about most

Staff

People report positive experiences with staff. Customers frequently praise the support team for being quick,... See more

Customer service

Reviewers mention positive feedback about customer service. Customers frequently highlight the quick, clear,... See more

Refund

Customers consistently note ambiguous experiences with refund. Many reviewers report difficulties in... See more

Response time

Consumers generally praise the quick and efficient response times. Many reviewers highlight swift replies... See more

Subscription

Customers express significant dissatisfaction with their subscription experiences. Many report being... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I have no idea how you activated my account with you and took my money. I responded to a questionnaire from Douglas for a Christmas calendar, which cost 5.95 euros, I had it withdrawn from my account... See more

Rated 4 out of 5 stars

The response was quick and the answer was pleasing. I will wait for the refund to make sure that the treatment cycle is completed. Thank you

Contact info

4.2

Great

TrustScore 4 out of 5

462 reviews

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Hasn’t replied to negative reviews

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Rated 4 out of 5 stars

Cancellation of membership

As I did not apply for membership of this website, I was surprised to find that I was suddenly upgraded on the level of membership I was on without my consent. I sent a query through and was quickly and professionally assisted by Imani, resolving my query to my satisfaction.

21 March 2025
Unprompted review
Rated 1 out of 5 stars

Don't go near!

Mutiple companies operating from the same local address. Checkout gadgetuni.com and bikezones.com.
I haven't bought anything nor recall subscribing to either yet have been charged 85 euro so far.
Was contacted and offered a refund in exchange for a good trustpilot review.
I couldn't in all conscience lie about my experience.
Avoid.

25 February 2025
Unprompted review
Rated 4 out of 5 stars

Newbie

I was new here, and got by click bait. Anyways with this problem, I got helped with the agents to resolve this problem, specially eugene who was responding immediately. Thanks for updating me time to time!, thanks a lot.

19 February 2025
Unprompted review

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