Gadget GoGo Reviews 

1,276
TrustScore 3.5 out of 5

3.7

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Review summary

Created with AI, based on recent reviews

Considering 165 reviews, most reviewers were somewhat happy with their experience overall. Consumers generally find the online platform very efficient and quite easy to use when selling their unwanted electronic devices. Many people truly appreciate the fast payment and clear communication provided by the helpful team throughout the transaction. Some reviewers were not happy with the final monetary offers received after the company completed item inspections. A few other people also felt that the initial online quotes were reduced unexpectedly due to minor cosmetic wear. Additionally, customers noted that payments sometimes took much longer than expected to arrive in their bank accounts.

What people talk about most

Price

Customers had ambiguous experiences with price. While many reviewers praised the competitive initial quotes... See more

Product

Clients share ambiguous opinions on product, with some expressing frustration over unexpected quote... See more

Payment

Reviewers highlight ambiguous aspects of payment, reflecting a wide range of differing experiences. Many... See more

Service

People report positive experiences with service, highlighting a quick, easy, and efficient trade-in process.... See more

Quality

Consumers find quality to be ambiguous, with highly mixed experiences regarding item evaluations. On one... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Good. Fairly easy website to use. The price generated after inspection was lower than that proposed. The ability to describe your product to the company is difficult with their own categorisat... See more

Rated 4 out of 5 stars

Super quick and efficient, easy steps to follow. Great communication throughout. Only marked it down by 1 star as final price offered is far from what is advertised. For a console that is 12+ years ol... See more

Rated 4 out of 5 stars

Gadget Gogo gave me the highest quote of any comparison website, which is why I chose them. Unfortunately when they received the device, they sent me a revised quote which was half the initial valu... See more

Rated 4 out of 5 stars

Very organised & efficient, fast payment & easy to do a transaction with, as advertised. My only negative comment is that on your website you estimate a price per model which is a bit misleading as y... See more


Company details

  1. Recycling Center
  2. Cell Phone Store
  3. Mobile Phone Repair Shop

Written by the company

Gadget GoGo is the easy way to sell your unwanted gadgets online, we buy the largest range of gadgets on the internet, and offer 48h payments from receiving your gadgets.


Contact info

3.7

Average

TrustScore 3.5 out of 5

1K reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 35% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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3.7

All reviews

(1,276)

160 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Google products

When upon looking at the website and did my research I was more then aheoy to send my good Google Mini Hub and google mini dot.

I was given a value of £27 and I thought why not I was getting something for my goods.

I had received an email from Gadget Go saying after inspection only getting £2

I was not happy with the price even though I have been using the products since day one.

They might has well keep the £2 it would have cost my shipping the items

7 January 2026
Rated 4 out of 5 stars

Good experience, quick and easy to use, good communication

I was selling an old Apple Watch Series 3. The website was easy to use and understand, including a message about any possible delays because of Christmas. There could’ve been more conditions you could select that your device was in. Otherwise, making the order was quick and easy. I was able to easily generate the free Royal Mail shipping QR code (I don’t have a printer). I saw the item was delivered through Royal Mail’s tracking, and I didn’t hear anything for a week, but I was made aware that there could be delays during Xmas. When I heard back I received an email with a link, showing images of the damage, and I was offered a revised price. I accepted this price, and my payment was sent 2 days later. Overall a good experience, I’d recommend!!

9 January 2026
Unprompted review
Rated 4 out of 5 stars

Quick and efficient

Super quick and efficient, easy steps to follow. Great communication throughout. Only marked it down by 1 star as final price offered is far from what is advertised. For a console that is 12+ years old it should be expected to have discolouring and minor wear and should be already factored into the price - final price was slashed by 40-50% against the original price advertised on the website.

8 January 2026
Rated 1 out of 5 stars

Parcel lost and no communication to email sent

Sent my iPhone watch on 28.09.2025 to which this has not arrived. I have contacted Royal Mail who advised the issue is with gadget go go as this a prepaid postage. I emailed gadget go go after this happened via the website and have not received an acknowledgement or a response. Communication and service is extremely poor and I will not be using or recommending to anyone else.

24 December 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommend

Quick, straightforward process. Good communication, keeping me updated. Paid exactly what they had quoted prior to receipt of the item. Gadget GoGo were recommended to me and I would definitely use their services again!!

19 December 2025
Unprompted review
Rated 4 out of 5 stars

Very organised & efficient. But pricing needs to be reviewed.

Very organised & efficient, fast payment & easy to do a transaction with, as advertised.
My only negative comment is that on your website you estimate a price per model which is a bit misleading as your price suggested around £130 + for my IPad 9th generation 64gb. On receiving my iPad which was in excellent condition you suggested that the battery condition was less than your purchase limit of 80% as it was only 78%. Based on that how can someone get your estimated £130+ unless it is completely faultless which that being the case why would they want to sell it ???. However deal done. But think you should perhaps re think your price structuring.

12 December 2025
Unprompted review
Rated 1 out of 5 stars

Do not use!

Sent an Apple Watch in that was in perfect condition, then received pictures of a watch that had huge scratches on the screen and was offered half the amount. Felt completely backed into a corner as obviously needed the money and had I rejected would then have been left with a damaged watch. Sent in pictures that I’d taken of the watch which you could clearly see the same scratches were not present but was shot down and told the lighting wasn’t good enough. Would never use again and will look to escalate my complaint.

1 December 2025
Rated 1 out of 5 stars

Lack of communication

Lack of communication. Always having to chase for updates and extremely slow. Claimed that I had been emailed the offer yet cannot find any trace of this in my emails

21 November 2025
Unprompted review
Rated 5 out of 5 stars

Can’t complain

Can’t complain. Everything was done very quickly from receiving the watch. Only got £12 less than I was expecting so happy with that and payment was quick. Would use again

24 November 2025
Unprompted review

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