Gadgetgeek Reviews 

498
•
TrustScore 4 out of 5

3.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Rated 5 out of 5 stars

I bought my 2nd HOCO watch recently but having small issue with the screen. Went back to the shop and after checking, the manager replaced with a new watch. It's quick, friendly and no hassle at... See more

Rated 2 out of 5 stars

I reached out to ask if I would be charged after cancelling my account. The other guy didn't give me the direct answer, he even made me more confused. After I talk to another guy named Dexter, he clea... See more

Company replied

Rated 5 out of 5 stars

I want to give a shout out to Ahlby who is a part of the escalation team for taking the initiative to help me out with my subscription problem. Ahlby provided a swift resolution to this matter even wi... See more

Rated 5 out of 5 stars

I wanted to share my appreciation for the outstanding support provided by the team. They demonstrated exceptional service by addressing my unique issue promptly and going the extra mile to assist me.... See more

Company replied


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3.9

Great

TrustScore 4 out of 5

498 reviews

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3.9

All reviews

(498)

20 reviews in the last 12 months

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Rated 1 out of 5 stars

I would rate minus 5 if I had the…

I would rate minus 5 if I had the option.. a total scam… thought I was buying chocolate from Facebook and ended up being subscribed to this scam site and another one at the same time… both took money from my account so I had to contact my bank and block them from further money they might try to take… nothing but a scam… please don’t buy anything from face book as this is what u end up with

23 October 2024
Unprompted review
Gadgetgeek logo

Reply from Gadgetgeek

Dear Georgia ,

Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.

We sent you an email, please make sure to check your inbox.

And feel free to reach out to our customer support team at support@gadgetgeek.store for further assistance.

Your trust and satisfaction are our top priorities.

Best regards,
Ayla

Rated 1 out of 5 stars

Unethical methods of gaining customers. PLEASE READ SMALLPRINT!!

So initially I followed a link to purchase some steel toe safety shoes for work on facebook.

The website looked very dodgey to me in the first instance, but because the transaction was only for £4.99, i guessed it was worth the risk.

Then once they have your details, they sign you up to a VIP gadget subscription service for £46.95 per month, what this provides I'm not sure and to be honest, I don't care. It's unethical and quite frankly it's ILLEGAL!! Obtaining details by false advertising.

DO NOT FOLLOW FACEBOOK ADVERTS, would be my advise. If you see a Facebook advert, it's more then likely a scam!!! A this one was!

19 October 2024
Unprompted review
Gadgetgeek logo

Reply from Gadgetgeek

Dear wares1t,

Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.

We could not locate your account.

Please make sure to provide us with your information to be able to find your account and solve your issue.

And feel free to reach out to our customer support team at support@gadgetgeek.store for further assistance.

Your trust and satisfaction are our top priorities.

Best regards,
Ayla

Rated 1 out of 5 stars

I saw the ad for free cookware set and…

I saw the ad for free cookware set and to pay only shipping. Want to get phone in the US to contact.
That information isn't provided on the page.
After providing my info was advice that it was a membership.

13 October 2024
Unprompted review
Gadgetgeek logo

Reply from Gadgetgeek

Dear Milagros,

Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.

We could not locate your account.

Please make sure to provide us with your information to be able to find your account and solve your issue.

And feel free to reach out to our customer support team at support@gadgetgeek.store for further assistance.

Your trust and satisfaction are our top priorities.

Best regards,
Ayla

Rated 1 out of 5 stars

I don’t even know where to start

I don’t even know where to start. The Facebook post was trying to be Harbor Freight and has a questionnaire about that company. I apparently won a jack, but needed to agree to join this company and be charged over $40 the first month and almost $30 every 30 days after. I just closed everything and went here to write about my experiences. I also will be contacting other organizations to discuss this matter.

12 October 2024
Unprompted review
Gadgetgeek logo

Reply from Gadgetgeek

Dear Andrew,

Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.

We could not locate your account.

Please make sure to provide us with your information to be able to find your account and solve your issue.

And feel free to reach out to our customer support team at support@gadgetgeek.store for further assistance.

Your trust and satisfaction are our top priorities.

Best regards,
Ayla

Rated 1 out of 5 stars

gadgetgeek.store : Be careful Trap and Scam

j'ai commandé un nettoyeur haute pression de Parkside , je n'ai reçu aucun message de confirmation, l'argent (29.95 euros) a été encaissé
par GadgetGeek je n'ai aucune nouvelle ni de livraison ni d'explication.
I ordered a Parkside pressure washer, I did not receive any confirmation message, the money (29.95 euros) was collected by GadgetGeek .
I have no news of delivery or explanation.

Ich habe einen Parkside Hochdruckreiniger bestellt, ich habe keine Bestätigungsnachricht erhalten, das Geld (29,95 Euro) wurde bei GadgetGeek eingezogen, Ich habe keine Lieferung bekommen und keine Erklärung.

Pedí una limpiadora de alta presión a Parkside, no recibí ningún mensaje de confirmación, se cobró el dinero (29,95 euros) por GadgetGeek No tengo novedades, entrega ni explicación.

لقد طلبت منظف الضغط العالي باركسايد ، ولم تصلني أي رسالة تأكيد، تم GadgetGeek و تم سحب الثمن (29.95 يورو) من طرف
ولم يصلني أي خبر أو تسليم أو تفسير

French:
Nouveau commentaire 25/10/2024 :
Debut du nouveau commentaire

Suite à mon commentaire sur votre site j'ai reçu cette réponse de la part de madame "Ayla Escalation Team" :
### As part of our commitment to you, we have initiated the process to issue a refund. We believe this is the best course of action at this time. We have also canceled your membership and proceeded to delete your account from our database.To ensure a smooth and prompt resolution, we would appreciate it if you could consider deleting your review. Negative reviews can significantly impact our reputation despite our efforts to address your concerns
Please click on the following links to be directed to your reviews so you can delete it "LINK"
Funds should be processed and received within 5-7 business days. We truly appreciate your time and cooperation. ####

Sans aucune garantie de recevoir le remboursement de (29.95 euros) je ne peux pas supprimer mon commentaire,
je les ai relancés pour les rappeler Madame Ayla me répondait de nouveau avec ultimatum :

### Thank you again for your patience and cooperation throughout this process. I’m pleased to inform you that the refund has already been processed,
and the amount has been returned to the credit card used for your initial purchase.
While it typically takes 5–7 business days for the refund to appear in your account,
please note that some banks may take up to 10 days.
As a personal favor, if you’re comfortable doing so, would you kindly consider deleting your review
before the end of the week? This gesture would mean a great deal and help us enhance our customer service efforts. ###


Je vous dis que #the credit card used for your initial purchase# est mise en opposition, je vous ai envoyé un IBAN pour le virement.
IBAN : FR76 1009 6181 3800 0895 3060 115
BIC : CMCIFRPP
#please note that some banks may take up to 10 days# : ma réponse l'affaire a plus d'un mois.

et veuillez vous appliquez à vous même cet ultimatum.

J'attends la suite ...

English:

New comment 10/25/2024:
Start of a the new comment

Following my comment on your site I received this response from Ms. "Ayla Escalation Team":

### As part of our commitment to you, we have initiated the process to issue a refund.
We believe this is the best course of action at this time.
We have also canceled your membership and proceeded to delete your account from our database.
To ensure a smooth and prompt resolution, we would appreciate it if you could consider deleting your review.
Negative reviews can significantly impact our reputation despite our efforts to address your concerns
Please click on the following links to be directed to your reviews so you can delete it "LINK"
Funds should be processed and received within 5-7 business days. We truly appreciate your time and cooperation. ###

Without any guarantee of receiving a refund of (29.95 euros) I cannot delete my comment,
I contacted them again to call them back. Madame Ayla responded to me again with an ultimatum:

### Thank you again for your patience and cooperation throughout this process. I’m pleased to inform you that the refund has already been processed,
and the amount has been returned to the credit card used for your initial purchase.
While it typically takes 5–7 business days for the refund to appear in your account,
please note that some banks may take up to 10 days.
As a personal favor, if you’re comfortable doing so, would you kindly consider deleting your review
before the end of the week? This gesture would mean a great deal and help us enhance our customer service efforts. ###

Please apply first this ultimatum to yourself.
I told you that "the credit card used for your initial purchase" is blocked, I sent you an IBAN for the transfer.

#please note that some banks may take up to 10 days#: my response, the case is more than a month old.

I am waiting for the outcome of the case ...

21 September 2024
Unprompted review
Gadgetgeek logo

Reply from Gadgetgeek

Dear Mohamed,

Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.

We sent you an email, please make sure to check your inbox.

And feel free to reach out to our customer support team at support@gadgetgeek.store for further assistance.
Your trust and satisfaction are our top priorities.

Best regards,
Ayla

Rated 1 out of 5 stars

This is a total mis interpretation of…

This is a total mis interpretation of your website, however, Jeremy was very helpful and assisted me very efficiently. Keep it up Jeremy!!!

13/10/2024..a whole month later and still nothing after I was asked to write above comment. Once that was done, there was no further communication...I am still waiting very patiently for the promised action from Gadget...

1 August 2024
Unprompted review
Rated 1 out of 5 stars

I order something off fb which never…

I order something off fb which never was received and then today they took another payment of £14 from my account.ive now had to block my card.scammers.

22 September 2024
Unprompted review
Gadgetgeek logo

Reply from Gadgetgeek

Dear Nicholas,

Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.

We sent you an email, please make sure to check your inbox.

And feel free to reach out to our customer support team at support@gadgetgeek.store for further assistance.
Your trust and satisfaction are our top priorities.

Best regards,
Ayla

Rated 1 out of 5 stars

Not received order …

Hi there the payment has been taken out of my account twice but still not received my order
The gadget was £8.41 and yesterday another amount of £5.88 has been taken.WHY ?
Can you please send me number so I can contact you regarding my order
Thanks

13 September 2024
Unprompted review
Gadgetgeek logo

Reply from Gadgetgeek

Dear Tasleem,

Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.

We sent you an email, please make sure to check your inbox.

And feel free to reach out to our customer support team at support@gadgetgeek.store for further assistance.
Your trust and satisfaction are our top priorities.

Best regards,
Ayla

Rated 1 out of 5 stars

scam

scam, they stolen my money and i can't have money back

9 September 2024
Unprompted review
Gadgetgeek logo

Reply from Gadgetgeek

Dear Naira,

Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.

We sent you an email, please make sure to check your inbox.

And feel free to reach out to our customer support team at support@gadgetgeek.store for further assistance.
Your trust and satisfaction are our top priorities.

Best regards,
Ayla

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