Payment when through but not the dispatch order. Consequently on alerting Gadcet that the item had not arrived on the due date, they investigated, found the above error, and dispatched the item that d... See more
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Review summary
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Reviews shaping this summary
Great service. Laptop was delivered promptly and was in the condition, as described. Only took one star off as the PSU supplied was a non OEM HP unit. Not Gadcet's fault really as probably as it came... See more
Exemplary customer service. I'm absolutely blown away by their efficiency and communication. Half my order was missing - no ones fault; simply the ordering narrative is really confusing and the dispa... See more
I used Gadcet for some computer parts when my usual supplier increased the price dramatically. I was a bit wary as I had never heard of Gadcet but the items were well priced, arrived quickly and worke... See more
Company details
- Electronics Store
- Cell Phone Store
- Computer and Accessories Store
- Health and Beauty Shop
- Online Marketplace
- Used Game Store
About Gadcet.co.uk
Written by the company
![](https://cdn.trustpilot.net/consumersite-businessunitimages/55f852a60000ff00058358fb/profile-description/Copy_of_Gadcet.com_Site_Favicon.svg?v=1725972147")
Welcome to Gadcet
Gadcet is an online and retail platform for finding and buying the latest gadgets and technology products. Our mission is to make it easy for shoppers to find the best tech products at the best prices. We offer a wide range of products from smartphones, tablets, wearables, to laptops, gaming consoles and more. We also provide helpful product reviews and buying guides to make sure you get the most out of your purchase. We strive to provide the best customer service and make sure you have an enjoyable shopping experience.
Here you will find thousands of products from the top brands, such as Apple, Samsung, Xiaomi, Hp, Dell, Canon, Nikon, Toshiba, Sony, Microsoft, Google, and much more.
We offer great competitive prices with great deals happening every day. With most items delivered with a next-day delivery service, and a 12-month warranty on all items.
Visit Gadcet.co.uk today!
28-Day Free Returns + Free UK Delivery
Get Free UK delivery on orders above £20
At Gadcet, we make shopping easy and worry-free. Enjoy free UK delivery on orders over £20 and benefit from our 28-day free return policy for complete peace of mind. Every product new or used is fully tested, quality-checked, and backed by our 12-month warranty.
Experience trusted service, genuine products, and hassle-free returns only at Gadcet.
Terms and conditions apply. Please visit our website for more information.
Contact info
61-63 South Street Romford, RM1 1NL , Essex, United Kingdom
- 01708922786
- support@gadcet.com
- gadcet.com
Buy Now, Pay Later Always Interest Free
4.4
Excellent
4K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 93% of negative reviews
Typically replies within 48 hours
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Next day delivery was delayed so I…
Next day delivery was delayed so I emailed. It was a pleasant surprise to have a prompt reply of confirmation of delivery the next day. Great service.
22 April 2026
vat registered but invoice shows no…
vat registered but invoice shows no VAT. Support is non existent and get no replies!
16 January 2026
Unprompted review
Headset
I ordered a headset for my son for his birthday. This item was ordered on Thursday on next day delivery as my son’s birthday was Saturday.
The item did not arrive next day and was a day late. This was very disappointing and stressful.
30 April 2026
I had an issue with the parcellforce…
I had an issue with the parcellforce delivery, but the Gadget support was very helpful and they gave me all the information possible. The product was in perfect condition, like new, as they said.
21 April 2026
Didn’t have to have any contact or…
Didn’t have to have any contact or conversation with the team as I ordered a pair of AirPods and they delivered within 48 Hours 👍
30 April 2026
I've used this service a few times and…
I've used this service a few times and found them to be reliable & fast
30 April 2026
Phone not cleaned/wiped properly having…
Phone not cleaned/wiped properly having to return it
28 April 2026
Reply from Gadcet.co.uk
Dear Linda,
Thank you for your review.
We’re very sorry to hear that the phone was not cleaned or wiped properly before dispatch. This is not the standard we expect, and we sincerely apologise for the inconvenience caused.
One of our team members has already contacted you regarding this matter and will assist you with the return process. Once the item is received back, we will inspect it and proceed with the appropriate resolution as quickly as possible.
Kind regards,
Gadcet Customer Service
Good price, good service. …
We wanted Eufy cameras and Gadcet offered them at a good price that was matched by only one other company. Having checked both on trustpilot I decided to go with Gadcet and can now confirm that delivery was fast and efficient and the products were good.
28 April 2026
Great price and service
21 April 2026
Fast delivery 👏🏻👏🏻👏🏻
28 April 2026
Good service and fast delivery
my husband needed a good shaver at a reasonable price and this just fits the bill. Easy to use and does the job much better than his old one
27 April 2026
I was moving house and my app decided…
I was moving house and my app decided to hybrid the 2 addresses . Instead of being charged Gadcet communicated very fast and clear and resolved my problem. I’m sat here now with my Camo charge 5 for £120 in stereo.
27 April 2026
grade c ps5 controller
Bought a grade c ps5 controller, came in a wrapped over jiffy bag, arrived safely, good cosmetic condition, and worked as it should grandson assures me, arrived within 48hrs as offered, so all good from start to finish 👌 5*
27 April 2026
You need to update your website…
You need to update your website regularly as people like me assume that you have the products ready for purchase. When you don"t, it cause problems for both parties!
27 April 2026
Reply from Gadcet.co.uk
Dear Jonathan,
Thank you for your review.
We’re very sorry for the inconvenience caused. Our products are linked across multiple sales platforms, and on rare occasions an item can go out of stock very quickly, especially when multiple orders are placed around the same time.
We understand this caused frustration, and we apologise that the stock update was not reflected quickly enough. We are continuously working to improve our stock management and website updates to help prevent this from happening again.
Kind regards,
Gadcet Customer Service
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