There is a reason that this company gets such poor scores. I purchased elbow pads from this company that was incorrect size. I was told by customer service agent Paige B. That because they is a clause... See more
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See what reviewers are saying
Protects you from serious hip injury with generous padding, and the chamois guarantees all day riding comfort. Love the side/leg pockets for bars or other small items. Great leg & hip grippy material... See more
This is the most comfortable protective gear I've ever worn. My pads are barely noticeable under my riding jersey/pants. I've taken a few hard spills and thankfully was able to get back up and continu... See more
Company replied
What makes this company so good is that they are constantly thinking on how to improve their products. More comfort, more protection, better style, etc... I've spoken with their technical department s... See more
Company details
Written by the company
G-Form, known for their revolutionary SmartFlex technology, manufactures and sells protective gear for sports such as soccer, baseball, and bike. G-Form takes pride in knowing they are protecting talented athletes.
Contact info
139 Point Street, 02903, Providence, United States
- 4012505555
- customerservice@g-form.com
- g-form.com
3.8
Great
2K reviews
Asks customers to review
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Hasn’t replied to negative reviews
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Reply from G-Form
Thank you, Joseph!
Quick service, good fit
After I ordered my protective gear, I got it quickly, and all the pieces fit. I did measure, and then followed the size chart. It was accurate in my case.
6 June 2025
While the product is great I am getting…
While the product is great I am getting spammed daily with texts from different numbers.
12 May 2025
Knee pads are very tight (chart seems…
Knee pads are very tight (chart seems undersized). Red tacky lining has all come loose after 6 uses.
5 June 2025
Reply from G-Form
Please reach out to us directly at customerservice@g-form.com. We will be happy to assist.
I recently bought two pair pairs of…
I recently bought two pair pairs of gloves. These are my favorite, they fit really nice.
28 May 2025
Reply from G-Form
Thank you, Jonathan!
Great customer service on retutn of…
Great customer service on retutn of elbow pads.
The knee pads I got wouldn't stay up while riding though. The silicone or plastic stuff around the top rim of the pads did nothing once legs started sweating. The strap didn't help either.
28 May 2025
Reply from G-Form
Thanks, Becky!
Great gloves for mountain biking
Great gloves for mountain biking. Very comfortable gloves.
27 May 2025
Reply from G-Form
Thanks, Reginald!
This is my second pair of knee…
This is my second pair of knee protectors. These are much better made with the pads being a continuous piece of material and it is stitched down vs just glued. Should hold up for many years to come. My last pair lasted 5 yrs, these should last longer.
27 May 2025
Reply from G-Form
Thank you, Dan!
We have a superb sales rep
We have a superb sales rep. He is always informing us on the latest product. He comes in straightens up the product fills our orders with a smile. He even sets an appointment the day before just to make sure we have time for him.
22 May 2025
Solid customer service
Solid customer service always looking out for their people! I had a gnarly pedal clip on the back of my calve and was looking for something to help protect that area now and they got my in the right direction!
22 May 2025
Reply from G-Form
Happy to help, Sabrina!
Reply from G-Form
Thank you, Darrion!
I found the fitment to not be comfortable
I found the fitment to not be comfortable, and falling on my knee in them felt like it didn’t protect as much as other knee pads I’ve used
14 May 2025
Reply from G-Form
Hi Derick. When guards slide down, it's usually a sizing issue. Please reach out to us directly at customerservice@g-form.com.
Product is great as always
Product is great as always, unfortunately your customer service isn't. Ordered elbow pads, realized immediately we ordered the wrong size, and emailed within 10min of ordering to correct the order. Was told that my order was already processed and could not be corrected. Now we have elbow pads that are absolutely useless to my rider.
Brian
13 May 2025
Reply from G-Form
Hi Brian. Our ordering process is completely automated, unfortunately, that means the order is typically in process within minutes of being placed and cannot be cancelled. If you have unused product you would like to return, please reach out to us at customerservice@g-form.com.
Great design and fit, but...
Great design and fit, but starts coming apart after a few uses
9 May 2025
Reply from G-Form
Hi Will. Please reach out to us at customerservice@g-form.com. We will be happy to assist.
Ordered g form soft shin guards with…
Ordered g form soft shin guards with the black version in medium, they never arrived and never emailed me or showed me order information.
1 January 2025
Unprompted review
Reply from G-Form
Please reach out to us directly at customerservice@g-form.com.
Lightning fast processing
Checkout experience was very smooth. The product arrived very quickly.
21 April 2025
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