Fyntura Reviews 

343
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 48 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional customer service, highlighting the staff's attentiveness, professionalism, and helpfulness in resolving issues. Many people appreciate the quick response times and efficient service, noting that representatives are prompt, courteous, and dedicated to ensuring a smooth experience. Reviewers often mention feeling valued and well-supported, with staff going above and beyond to assist them. However, some customers also noted concerns regarding their service, with a few experiencing account suspensions or reviews without clear explanations. A few other people also felt that trading issues, such as unexpected trades or problems with specific strategies, led to disappointment.

What people talk about most

Customer service

Users describe positive interactions with customer service, highlighting prompt, professional, and helpful... See more

Staff

Reviewers highlight positive aspects of staff, frequently praising individuals for their exceptional service.... See more

Service

People report ambiguous experiences with service, with some customers praising the quick and efficient... See more

Response time

Reviewers mention positive feedback about response times, with many customers praising the quick and helpful... See more

Payment

Customers consistently note ambiguous experiences with payment, with some reporting quick deposits and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have been mostly demo trading with MT4. I am very impressed with the low spreads and fast execution, ideal for my scalping strategy on Gold. The real proof of the broker's quality however will be... See more

Rated 5 out of 5 stars

I just wanted to drop by and say thank you for being such an amazing broker. I’m truly grateful to be trading with such a great team, and I hope you’ll always be around.

Rated 5 out of 5 stars

Spreads are super thin for scalping and they payout within 24hrs,i noticed some slippage during volatile moves but this is negligible since I'm on smaller timeframes, Overall this is one of the best b... See more

Rated 5 out of 5 stars

New to trading and was nervous trying to navigate the platform. The CSR was attentive and knew how to handle my issue. Michael, you saved me and I am grateful.


Company details

  1. Finance Broker

Written by the company

We are a deep liquidity Broker, offering a variety of CFDs at low cost to traders.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

343 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.3

All reviews

(343)

46 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

i got very good service from…

i got very good service from Fyntura,espacially from their customer service and their support team.jason miller helped me all the way.and my problems were solved well so far,i appreciate it.thanks jason!👍😊

31 May 2024
Unprompted review
Fyntura logo

Reply from Fyntura

Thank you for taking the time to share your feedback with us. We're absolutely delighted to hear about your positive experience!

Your satisfaction is our ultimate goal, and we're thrilled to have achieved it.

We're here for you every step of the way, so please feel free to reach out if you ever need assistance or have any further feedback to share.

Regards
Fyntura

Rated 5 out of 5 stars

I really appreciate the service and…

I really appreciate the service and support from Fyntura and I will recommend it to anyone to subscribe to this trading platform. Their support team is top notch especially Patrick who took time to resolve my issue and still maintained professionalism and excellent service

31 May 2024
Unprompted review
Fyntura logo

Reply from Fyntura

Thank you for taking the time to share your feedback with us. We're absolutely delighted to hear about your positive experience!

Your satisfaction is our ultimate goal, and we're thrilled to have achieved it.

We're here for you every step of the way, so please feel free to reach out if you ever need assistance or have any further feedback to share.

Regards
Fyntura

Rated 5 out of 5 stars

Fyntura has a top notch customer…

Fyntura has a top notch customer service. Today I have the opportunity to work with Patrick and he did an excellent job. Well done Patrick.

31 May 2024
Unprompted review
Fyntura logo

Reply from Fyntura

Thank you for taking the time to share your feedback with us. We're absolutely delighted to hear about your positive experience!

Your satisfaction is our ultimate goal, and we're thrilled to have achieved it.

We're here for you every step of the way, so please feel free to reach out if you ever need assistance or have any further feedback to share.

Regards
Fyntura

Rated 5 out of 5 stars

the best broker in the world

the service is great and fast. the assitant actually helping and supportive

31 May 2024
Unprompted review
Fyntura logo

Reply from Fyntura

Thank you for taking the time to share your feedback with us. We're absolutely delighted to hear about your positive experience!

Your satisfaction is our ultimate goal, and we're thrilled to have achieved it.

We're here for you every step of the way, so please feel free to reach out if you ever need assistance or have any further feedback to share.

Regards
Fyntura

Rated 5 out of 5 stars

Greg was very helpful and patient

Greg was very helpful and patient with me during the installation

29 May 2024
Unprompted review
Fyntura logo

Reply from Fyntura

Thank you for taking the time to share your feedback with us. We're absolutely delighted to hear about your positive experience!

Your satisfaction is our ultimate goal, and we're thrilled to have achieved it.

We're here for you every step of the way, so please feel free to reach out if you ever need assistance or have any further feedback to share.

Regards
Fyntura

Rated 4 out of 5 stars

Just got registered my demo account

Just got registered my demo account. Thanks to Greg for his great service in assisting me in this.

29 May 2024
Unprompted review
Fyntura logo

Reply from Fyntura

Thank you for taking the time to share your feedback with us. We're absolutely delighted to hear about your positive experience!

Your satisfaction is our ultimate goal, and we're thrilled to have achieved it.

We're here for you every step of the way, so please feel free to reach out if you ever need assistance or have any further feedback to share.

Regards
Fyntura

Rated 1 out of 5 stars

Instant deposit. Turtle Slow withdrawal

Pasting what support told me here as a review since they don't state it anywhere on their webiste.

"The minimum withdrawal amount for cryptos processed via ETH network is $1000.
And the minimum withdrawal amount for BTC, BCH, LTC and Dogecoin is $10"

-I placed a withdrawal request with USDC and was told by support it may be rejected because the amount is under $1000. They don't state this anywhere on their website. I don't like this as the other crypto currencies are unstable hence you could lose money due to price fluctuations by the time your withdrawal arrives

-Slight delay to close trade when taking profits...like 1-2 seconds delay. Not good if you scalp. If you swing trade this might be okay for you.

My overall experience I'm not happy

27 May 2024
Unprompted review
Fyntura logo

Reply from Fyntura

Hi Nsabin,

Thank you for sharing your inputs. We attempted to reach out to you multiple times but were unable to connect. We would like to clarify that your withdrawal request was processed well before the specified time.

Regarding your concern about losing money during the withdrawal, please note that you cannot lose money due to price changes. When the withdrawal is initiated from our end, we pay the equivalent amount in BTC, so the exposure is on us. Additionally, the withdrawal amount for the ETH network is not mentioned on the website due to the high network fees.

We would be happy to answer any further queries you may have. Please feel free to reach out through Live Chat Support, via email at contactus@fyntura.com, or by calling us at +19142945275.

Regards
Fyntura Team

Rated 5 out of 5 stars

Simone Carter was very helpful and very…

Simone Carter was very helpful and very supportive. Thank you.

29 May 2024
Unprompted review
Fyntura logo

Reply from Fyntura

Thank you for taking the time to share your feedback with us. We're absolutely delighted to hear about your positive experience!

Your satisfaction is our ultimate goal, and we're thrilled to have achieved it.

We're here for you every step of the way, so please feel free to reach out if you ever need assistance or have any further feedback to share.

Rated 5 out of 5 stars

Great & fast & efficient customer service

Great & fast & efficient customer service . I was attended by agent Jason Miller & he had my issue resolved in under 5mins . Great service

29 May 2024
Unprompted review
Fyntura logo

Reply from Fyntura

Thank you for taking the time to share your feedback with us. We're absolutely delighted to hear about your positive experience!

Your satisfaction is our ultimate goal, and we're thrilled to have achieved it.

We're here for you every step of the way, so please feel free to reach out if you ever need assistance or have any further feedback to share.

Rated 5 out of 5 stars

Quick resolution

Had an issue with setting up. Jason was wonderful - quick and was able to troubleshoot very quickly. Thank you!

28 May 2024
Unprompted review
Fyntura logo

Reply from Fyntura

Thank you for taking the time to share your feedback with us. We're absolutely delighted to hear about your positive experience!

Your satisfaction is our ultimate goal, and we're thrilled to have achieved it.

We're here for you every step of the way, so please feel free to reach out if you ever need assistance or have any further feedback to share.

Rated 5 out of 5 stars

Needed some help logging in and…

Needed some help logging in and Terressa was great helping me get logged in and making sure I was squared away. grateful for someone who knew exactly where to lead me.

26 May 2024
Unprompted review
Fyntura logo

Reply from Fyntura

Thank you for taking the time to share your feedback with us. We're absolutely delighted to hear about your positive experience!

Your satisfaction is our ultimate goal, and we're thrilled to have achieved it.

We're here for you every step of the way, so please feel free to reach out if you ever need assistance or have any further feedback to share.

Rated 5 out of 5 stars

MR.Greg was very helpful and sorted out…

MR.Greg was very helpful and sorted out all my problems. very supportive Thank you

27 May 2024
Unprompted review
Fyntura logo

Reply from Fyntura

Thank you for taking the time to share your feedback with us. We're absolutely delighted to hear about your positive experience!

Your satisfaction is our ultimate goal, and we're thrilled to have achieved it.

We're here for you every step of the way, so please feel free to reach out if you ever need assistance or have any further feedback to share.

Rated 4 out of 5 stars

Greg helped me quickly setup in mt4…

Greg helped me quickly setup in mt4 account. Great job!

27 May 2024
Unprompted review
Fyntura logo

Reply from Fyntura

Thank you for taking the time to share your feedback with us. We're absolutely delighted to hear about your positive experience!

Your satisfaction is our ultimate goal, and we're thrilled to have achieved it.

We're here for you every step of the way, so please feel free to reach out if you ever need assistance or have any further feedback to share.

Rated 5 out of 5 stars

Fyntura account bonus real

Jason Miller helped me with my Memorial Day 200% account bonus. Fyntura is the real deal.

24 May 2024
Unprompted review
Fyntura logo

Reply from Fyntura

Thank you for taking the time to share your feedback with us. We're absolutely delighted to hear about your positive experience!

Your satisfaction is our ultimate goal, and we're thrilled to have achieved it.

We're here for you every step of the way, so please feel free to reach out if you ever need assistance or have any further feedback to share.

Regards
Fyntura

Rated 5 out of 5 stars

Fyntura has great customer service

Jason Miller was really helpful and was able to resolve my dilemma quickly. He asked for the info and once I provided it they found the problem and fixed it, no hassle.

23 May 2024
Unprompted review
Fyntura logo

Reply from Fyntura

Thank you for taking the time to share your feedback with us. We're absolutely delighted to hear about your positive experience!

Your satisfaction is our ultimate goal, and we're thrilled to have achieved it.

We're here for you every step of the way, so please feel free to reach out if you ever need assistance or have any further feedback to share.

Regards
Fyntura

Rated 5 out of 5 stars

Hannah Green was excellent!

Hannah Green was excellent. She answered all of my questions very professionally and made the experience easy!

22 May 2024
Unprompted review
Fyntura logo

Reply from Fyntura

Thank you for taking the time to share your feedback with us. We're absolutely delighted to hear about your positive experience!

Your satisfaction is our ultimate goal, and we're thrilled to have achieved it.

We're here for you every step of the way, so please feel free to reach out if you ever need assistance or have any further feedback to share.

Regards
Fyntura

Rated 4 out of 5 stars

very helpful support

E-mail with credentials never arrived, but Jason Miller from support was very helpful. Also the 200% bonus has been added almost instantly.

22 May 2024
Unprompted review
Fyntura logo

Reply from Fyntura

Thank you for taking the time to share your feedback with us. We're absolutely delighted to hear about your positive experience!

Your satisfaction is our ultimate goal, and we're thrilled to have achieved it.

We're here for you every step of the way, so please feel free to reach out if you ever need assistance or have any further feedback to share.

Regards
Fyntura

Rated 5 out of 5 stars

Representative Jason Miller was awesome…

Representative Jason Miller was awesome he explained his answer to my questions with much detail great customer service Thank you!

22 May 2024
Unprompted review
Fyntura logo

Reply from Fyntura

Thank you for taking the time to share your feedback with us. We're absolutely delighted to hear about your positive experience!

Your satisfaction is our ultimate goal, and we're thrilled to have achieved it.

We're here for you every step of the way, so please feel free to reach out if you ever need assistance or have any further feedback to share.

Regards
Fyntura

Rated 5 out of 5 stars

The problem I had was very quickly…

The problem I had was very quickly resolved by Jason, highly recommended his service 😃

22 May 2024
Unprompted review
Fyntura logo

Reply from Fyntura

Thank you for taking the time to share your feedback with us. We're absolutely delighted to hear about your positive experience!

Your satisfaction is our ultimate goal, and we're thrilled to have achieved it.

We're here for you every step of the way, so please feel free to reach out if you ever need assistance or have any further feedback to share.

Regards
Fyntura

Rated 4 out of 5 stars

I am happy with the support I received…

I am happy with the support I received from Fyntura... especially from Greg. He was very polite, listened, and immediately directed me on how to resolve my issue. I am very satisfied with his help.

21 May 2024
Unprompted review
Fyntura logo

Reply from Fyntura

Thank you for taking the time to share your feedback with us. We're absolutely delighted to hear about your positive experience!

Your satisfaction is our ultimate goal, and we're thrilled to have achieved it.

We're here for you every step of the way, so please feel free to reach out if you ever need assistance or have any further feedback to share.

Regards
Fyntura

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