Drawdown -overall drawdown LIMIT harsh one (every traded will fail at some stage) my story brought 5k two & 10k one account one 5k lost due to sllppage 10 k lost due to overall draw down li... See more
Company replied
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See what reviewers are saying
This platform is more like a Scammer. They are giving offers to attract more people and but after passing through evaluation or 2 Challange phase and KYC completed they don't provide funded or Expert... See more
Company replied
Really great prop firm ready to help passionate traders get funded. The prop firm got reasonable spreads with no slippage and great customer support. Especially Victoria is really great, friendly and... See more
in support chat no any agent available only chat bot available. no timely answer from support. I HAVE BUY INSTANT ACCOUNT PAYMENT RECEIVE BUT NEED KYC VERIFICATION BUT VERIFICATION LINK NOT WORKING. t... See more
Company replied
Company details
Written by the company
Founded in 2023, FXCI is an established financial institution dedicated to providing funding for traders worldwide. The company has proudly announced the launch of an innovative funding program, which involves the careful selection of disciplined and consistent traders, granting them support and access to the institution's capital. The company realizes that lack of access to funds is one of the biggest barriers for those who want to hit the next level of trading. With a mission to find as many talented traders as possible who can trade their capital, FXCI has successfully empowered over 3,000 traders since its launch.
Contact info
6 Burrows Court, L3 6JZ, Liverpool, United Kingdom
- +447753810245
- support@fxci.com
- fxci.com
Breach of guidelines
For 1 month they have been rejecting my…
For 1 month they have been rejecting my payout for ridiculous reasons. I do not recommend it to anyone. all my efforts have been wasted.
11 August 2024
Unprompted review
The checkout was quick and very easy.
10 September 2024
Still testing but no bad experience so…
Still testing but no bad experience so far . Dashboard is super clean and fine!!!!!!!!!!!!!!!
16 August 2024
I’m Glad I choose FXCI over all other…
I’m Glad I choose FXCI over all other prop firm
Good job guys
20 August 2024
Unprompted review
Perfect!
A very excellent prop firm with perfect trading conditions.
I recommend 💜😌
13 August 2024
Unprompted review
Reply from FXCI
Thank you, Michael! We're delighted to hear you're having a great experience with our firm.
Happy trading!
New but amazing
The Platform & interface is amazing. It's been sailing from the beginning.. only wish they could add a pips calculator either on the trade site or platform
8 August 2024
Reply from FXCI
Your positive feedback puts a smile on our faces. Thank you!
Please get in touch with our support team to describe your idea in detail. We hope to hear from you soon.
Reply from FXCI
Thanks a lot for your positive review! We're happy to hear you're enjoying trading with us, George.
The payment method via crypto in…
The payment method via crypto in Nigeria is very difficult.
8 August 2024
Reply from FXCI
It looks like your crypto payment was processed with a slight delay. However, I'm glad to tell you that your account has been activated, and you're welcome to place trades!
Please accept our apologies for this issue. Our technical team has identified the cause of it and upgraded the system to prevent it from happening again.
Reply from FXCI
Dear Ogungbemi, thank you for your positive review. It means a lot to us!
The inter face of the app was okay and…
The inter face of the app was okay and easy access, but the chart does not correlate with that of trading view, same price but the movement of the candle stick would be stagnant, you don't see live movement of the candlestick, secondly if the programmers would help with showing the SL and entry level on the chart it would be very good along with the tp price and sl price too, if all these is added then everything is top notch
30 July 2024
Reply from FXCI
Thank you for your feedback. It's possible to manage a position right from the chart and see TP/SL levels. Contact our support team, and we'll be glad to guide you:)
Also, please be sure to describe the issue with the chart that you mentioned. We'll take care of it for you!
FXCI spread is supper amazing
FXCI spread is supper amazing, peaceful trading experience to be honest
1 August 2024
Unprompted review
Reply from FXCI
Thank you for the positive review Adegbite. We're happy to hear you're having a peaceful experience with us!
Reply from FXCI
We're glad to have you on board, Dunamis:) Happy trading!
Reply from FXCI
Thank you for taking the time to share your thoughts, Ayodeji. We're happy to see you among many FXCI traders!
good indeed
29 July 2024
Reply from FXCI
Thank you for your kind feedback! We're glad to hear you're enjoying FXCI.
Poor customer service
Poor customer service, mails are not responded to on time, sometimes 3 or 4days after mails are sent
16 July 2024
Reply from FXCI
Hello Joshua!
We have responded to all your inquiries within 24 hours. If you cannot find our reply, make sure to check the spam folder. Sometimes letters can arrive there. Alternatively, feel free to contact us via live chat, we'll be glad to assist you.
The worst company I've ever seen
The worst company I've ever seen. From the stupidity of the game moderator to the spread of the broker they use and the trailing drawdown of the accounts, it's an all-around terrible company. They force giveaway winners to give 5 stars in TrustPilot. Research well before using this company
3 July 2024
Unprompted review
Reply from FXCI
Hello Schmil,
We're sorry to hear that you had a less than 5-star experience with us, and we appreciate you sharing your thoughts. It helps us improve!
It's worth mentioning that we offer raw spread on most of the instruments. If you encounter an issue with your trade, please describe it at support@fxci.com.
You're right, we ask our traders to share their honest feedback about us on Trustpilot. However, we never force them or provide bonuses for positive reviews. We focus our resources on providing a great trading experience instead and will be glad to improve yours. We hope to hear from you soon!
Not a good company
10 July 2024
Unprompted review
Reply from FXCI
Thank you for sharing your review. May we ask what's the reason for negative feedback? Please let us know what we can do to improve your experience by contacting us at support@fxci.com. We'll be glad to hear from you soon.
FXCI stands out as an exemplary trading…
FXCI stands out as an exemplary trading platform, particularly for those involved in forex trading. Its state-of-the-art interface is both user-friendly and highly functional, providing traders with real-time market data, advanced charting tools, and seamless execution capabilities. The platform’s robust analytical tools empower traders to make informed decisions, while its educational resources enhance trading skills and market understanding. Additionally, FXCI’s strong security measures ensure a safe trading environment, giving users peace of mind. Overall, FXCI delivers a superior trading experience, making it an ideal choice for both novice and experienced forex traders.
9 July 2024
Unprompted review
Reply from FXCI
Thank you for your kind words, Walter!
We're working hard to create an enjoyable platform for traders, and it's great to hear that our efforts play out.
If there's anything we can do to improve your experience, don't hesitate to contact us via live chat at www.fxci.com or by email support@fxci.com.
Kudos to the FXCI team
Kudos to the FXCI team, Love my trading experience especially how the support team was quick in responses when I needed them
11 June 2024
Reply from FXCI
Thank you so much for your fantastic review, Godswill!
We're thrilled to hear that you're enjoying your experience with FXCI. Happy trading!
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