Future Finance Reviews 894

TrustScore 2.5 out of 5

2.3

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Rated 1 out of 5 stars

STAY AWAY! They will harras you even after you’ve paid. They don’t apply early repayments as they are made so you are charged higher interest. They prey on international students and only agree to yo... See more

Company replied

Rated 1 out of 5 stars

I canceled the loan but they're taking money from my account... "Hi Daniel, Thanks so much for your call today. Your loan has been cancelled in full as per your request. Please... See more

Company replied

Rated 1 out of 5 stars

This company is not even 1 Star. I advise all students, especially International students, don’t fall prey to the temptation. Don’t borrow from Future Finance. You will be indebted for life. In 10... See more

Rated 1 out of 5 stars

This company does the opposite of financing your future rather enslaves you into debt beyond imagination. The worst is when you are hoping to pay up quickly within two years, you still end up paying... See more

Company details

  1. Loan Agency
  2. Alternative Financial Service
  3. Financial Institution
  4. Non-Bank Financial Service

About Future Finance

Information provided by various external sources

Investing in You

We are Future Finance. The next generation of student lending.

We believe in helping you to unlock your potential and we do this by offering private students loans that are based on where you’re heading, not where you’ve been.

Founded in 2014, we are Dublin-based student loan specialists. We were brought to life by a group of ambitious entrepreneurs with experience building consumer finance companies all over the world.

We were the UK’s first dedicated private student loan provider and we’re proud to be backing the next generation of professionals.

Apply   FAQs   Get in Touch  


Contact info

2.3

Poor

TrustScore 2.5 out of 5

894 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Awful from day 1

Awful from day 1. Rude people over the phone, underhand tactics to mess with you, send payments late but take payments in the early hours of the morning.

Honestly ruined my entire finanial life by getting "help" from these people.

28 July 2021
Future Finance logo

Reply from Future Finance

Hi James,

Thanks for your review, please could you provide us with your details so we can investigate and come back to you.

Many Thanks,

Future Finance Team

Rated 1 out of 5 stars

0 STARS

Future finance came in a need of an hour, but they are absolutely terrible in regards to customer service. I fainted in an exam and missed it due to which not only was my graduation delayed, but I was unemployed, combined with covid that meant I had to leave London permanently. Despite making my situation abundantly clear time and time again, they refuse to cooperate, keep calling my guarantor before even contacting me even when I gave them my new contact details. but they opt to harass my guarantor before reaching out to me. CAN YOU FOR ONCE REALISE A STUDENT STUDYING ONLINE FULL TIME, NOT IN THE UK CANNOT PAY 200 A MONTH WITHOUT A JOB? I am still willing to pay every month but not only are they not willing to negotiate on a fair amount but they refuse to talk to me.

RESPONDING TO FUTURE FINANCE'S REPLY: I HAVE EMAILED YOUR TEAM TIME AND TIME AGAIN TO NO REPLY, I HAVE SPENT HUNDREDS OF DIRHAMS CALLING YOU TO YET NO RESPONSE. AS I TYPE THIS MY GUARANTOR HAS BEEN CONTACTED TWICE TODAY BUT NOT A SINGLE CALL TO ME OR AN EMAIL TO ME. RIDICULOUS

5 July 2021
Unprompted review
Future Finance logo

Reply from Future Finance

Hi Riddhi,

Thanks for the detailed review, and providing us with your details. Will investigate and come back to you.

Many Thanks,

Future Finance Team

Rated 5 out of 5 stars

Grateful to Future Finance

Thank you Future Finance for your timely assistance in providing the loan when I needed it the most with an easy affordable repayment plan. You have helped me in achieving my dream.

8 June 2021
Unprompted review
Rated 5 out of 5 stars

Future finance approved my loan very…

Future finance approved my loan very quickly. The application process was simple and all done via the website. When I did need more assistance, i simply made a call and spoke to a ‘human’ who quickly sorted my issue. Without Future Finance I would have struggled to complete my degree.

8 June 2021
Unprompted review
Rated 5 out of 5 stars

Supportive Service

I have been associated with future finance for the last 6 years. They have been very helpful in supporting my tuition dues throughout my study tenure. Also they have made easy instalment repayments that are highly manageable.

8 June 2021
Unprompted review
Rated 4 out of 5 stars

Fairly good place for a private student…

Fairly good place for a private student loan. Definitely trustworthy. Any issues are sorted quickly and there is little chance of forgetting to make a payment, there is options for direct debit and you can pay directly back into the account itself. 99% of the time the customer service is fantastic though there have been one or two occasions where i raised an eye brow at how eager they were to contact me about a payment that was waiting to clear on their end not mine. But this is a good company and they are clear communicators. Just make sure you pay on time, treat them with respect and only borrow what you can afford to pay back. Also take note on the interest.

7 June 2021
Unprompted review
Rated 4 out of 5 stars

Good Service

Good customer service. Bit annoying that my interest rate keeps going up and down. Wish they had a better online portal for managing the loan.

22 May 2021
Unprompted review

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