Furnmart Reviews 

An easy and relatively straightforward transaction. However, there was a problem with the payment page, as it was not displaying the Credit Card authorisation page correctly. This meant it was only possible to pay using a third-party application. (PayPal, Google Pay and one other, whose name I can't remember). Once this became apparent, the transaction went through without any further problems.
It is recommended that potential customers contact them before placing an order, as their website doesn't always accurately reflect current stock levels.
Delivery took eight working days. Customers will be contacted by the selected delivery agent and kept updated with their progress, from the item being collected from the supplier through to delivery. Tracking information and the ability to change the delivery day will be shown in the delivery email.
Remember, this company is based in Plymouth, UK. NOT South Africa, as some reviewers seem to think!

Why allow me to place an order when you don’t have the item in stock

Bought a ottoman bed,maatress and sofa bed for around 1200 pound and paying with klarna with subsequent payments. All the three items are of good quality and team was so helpful in communicating each steps of delivery. Please mind that furnmart uk has no association with furnmart in south africa and that is a different company. The negative reviews that i saw here are for the south african company and not for uk company

I'm so disappointed at furnmart I've been paying my account every month I have never missed a payment but my account is not going down. For example last month my balance was R5009.33 and they debited the R541 month end but my current balance is 4700 why is that? It's not only this month they have been doing this for a while now I'm supposed to be done with this account but the balance just won't go down. I'm never buying at your shop again 😔

This company doing good.

I used furmart for the purchase of a bed frame and a mattress. The experience itself has been challenging, as both the purchases experienced some delays (particularly the bed which took a significant amount of time to be delivered). However, this was not caused by furnmart, who, on their part, put all their efforts to keep me updated on any progress and offered alternatives; a praise to Joseph for that. Were minor issues occurred, they took note of that and provided support. In the end everything got delivered. To note also that Joseph always provided me with suggestions on the choice of the mattress and answered also to all the questions I had.
While the experience itself has been challenging (again, for reason beyond the control of furnmart), the customer service provided was excellent and certainly had a positive impact and made everything way more sustainable. I think, therefore that 5 stars is well deserved on this occasion.
I’ll probably buy from them again, as I know I will always find support if any issues occur. As for the quality, I am happy, so far, with both my bed (love the style and the material) and my mattress (comfortable), although I cannot fully comment on durability, as they are still pretty new.

Upon receiving my order the company owner immediately contacted me to advise that there may be a delay in delivery and so offered me higher priced alternatives at no additional cost. Because my son had his heart set on this particular bed I stuck with the original and Furnmart then gave me a price match offer against another online retailer reducing the price by around 10%.

When the item eventually came in stock Joseph at Furnmart contacted me to arrange delivery at a date that was convenient to me.

The item itself is as described and, although the assembly isn’t for the faint hearted, my son is very happy indeed!

I tried to order a nest of tables that unfortunately were out of stock/ discontinued and Joseph from the sales team was so lovely and helpful.

Used this mattress for a month. Very much impressed with its comfort & amazed by its quality. This mattress is a good value for money as well. Delivery was quick & also highly recommend this product.

Great comfort
Medium firm
Well packed and fast delivery

The mattresses i ordered and received is more than my expectations also it is very comfortable,reliable price,fast delivery and good quality..thanks Furnmart.

Everything went well. Good communication, and what was fantastic is that I could choose a delivery date!
I love my coffee table, was also very well packed.

Bought the office table and cabinet from Furnmart.co.uk. The service was awesome and delivered very quickly!. High quality products. Would definitely recommend this company.

Thank you FurnMart for the quick delivery. Customer service is excellent. Overall experience is very good and will order more items in near future. Highly recommended. 👍👍👍👍👍

Price was unbeatable.Delivery was on time and we had two damaged pieces and they replaced them with in a few days. Brilliant service.

Fantastic service, customer service is excellent! Great product arrived promptly.
Would highly recommend this company.

The customer service from Funmart is really trust worthy for a newcomer to the country like me.