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NCRSSFTY Reviews 

177
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TrustScore 1.5 out of 5

1.3

Cosmetic Dentist
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Review summary

Created with AI, based on recent reviews

Looking at 39 reviews, most reviewers were let down by their experience overall. Consumers frequently pointed out that their purchases never arrived, leaving them without items or any tracking details. Buyers also struggled to get in touch with the company, noting that phone calls went completely unanswered and emails were ignored. Some reviewers were not happy with unfulfilled refunds, stating they never saw their money back after waiting weeks for a resolution. People trying to resolve these delivery problems often received standard excuses blaming the courier service rather than receiving any actual help or solutions. Clients expressed deep frustration about the persistent lack of communication and poor service standards.

What people talk about most

Order

Consumers find the order experience to be frustrating due to challenges with order fulfillment. Reviewers... See more

Response time

Customers had negative experiences with response_time, reporting widespread frustration over ignored emails... See more

Customer communications

Clients share profound dissatisfaction regarding contact channels, consistently reporting that telephone... See more

Delivery service

People report negative experiences with delivery service, highlighting that parcels frequently fail to arrive... See more

Product

Users describe negative interactions with product due to missing deliveries and poor communication. Reviewers... See more

Reviews shaping this summary

Rated 1 out of 5 stars

The order never arrived! I ordered it in July 2025. Reported to Furnica office and they said the parcel has been lost/undelivered by Evri. I asked for tracking number and they ignored me. Quic... See more

Rated 1 out of 5 stars

Avoid! Ordered some drawer runners, never delivered. When I challenged they said “checking with Evri” then radio silence. When I challenged again, they said “no reasonable answer from Evri”. Strong se... See more

Rated 1 out of 5 stars

Do not buy from Furnica. I have just visited their TrustPilot out of curiosity if my issue in not receiving my products was unique, but it looks like it’s the norm with them. I have tried contacting t... See more

Rated 1 out of 5 stars

Total scam company. No goods or tracking information received. Contacted them and got the standard reply stating they would get in touch with Evri. Heard nothing since. Have now opened a dispute with... See more

Company details

  1. Cosmetic Dentist

Contact info

1.3

Bad

TrustScore 1.5 out of 5

177 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

1.3

All reviews

(177)

39 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Furnica has amazing customer service

Furnica has amazing customer service. They were so helpful recommending me exactly the best products for my situation and even followed up afterwards if everything had worked out for me 👍

21 March 2023
Unprompted review
Rated 1 out of 5 stars

Expensive shipping and no sign of item a week later

Expensive shipping - almost £15 and five days later the item isn’t here. They said it would be here by Friday and now have changed it to Monday. Customer service are know it all’s who are rude and cheeky. Got it from Amazon in two days. Disgusting service
DID NOT ARRIVE AS DESCRIBED!! customer service is awful!! Avoid

UPDATE- when time finally arrived it was damaged and wheels missing!! Trading standards have been contacted!

Apparently furnica thr inks this isn’t genuine. I have the Amazon receipt and emails back and forth feom your Augustine comaony where the issues are discussed and a refund is issued by Amazon due to continued complaints about the comaony

10 March 2023
Rated 5 out of 5 stars

Better than I expected

Honestly I was skeptical to order at first, especially that I ordered abroad, but it turned out to be amazing. The furniture is really solid, the colors are great and the shipping only took 8 days from UK to Romania which was faster than they said it will be. Also my furniture arrived perfectly fine, nothing broken, not even scratched.

16 January 2023
Unprompted review

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