From start to finish the whole team were knowledgeable and efficient throughout the process Everything was explained in perfect detail. Cannot rate this company higher ! Special shout to Adam who... See more
Company replied
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Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
Helen and Beth and to I need to all the ball bearers anti-way me leading the service. we're very understanding and very caring about my wife Justine and my wishes there are very respectful to my every... See more
Company replied
My application was submitted and then approved extremely quickly which meant I didn’t have to wait very long at all. The person I spoke to on my mobile who asked me questions was very polite and frien... See more
Company replied
There are moments in life you could do with some support. Knowing that Funeral Safe gave us both physical support and help with the costs was a great relief. Funeral costs came as a suprise but Funera... See more
Company replied
Company details
Written by the company
Funeral Safe – Affordable finance to cover funeral costs when you need it most. Credit available from £500 to £10,000 to help spread the cost of a funeral with simple monthly payments. Whether arranging a loved one's farewell or planning ahead, our tailored loans provide a compassionate and straightforward way to manage expenses without added pressure. Making finance simple so you can concentrate on the important things – honouring your loved one and supporting your family. FCA-authorised and regulated, with quick eligibility checks (no impact on your credit score), direct payment to your funeral director, and flexible terms. Apply easily online or through your funeral arranger.
Contact info
Alton Business Centre, Valley Lane, Wherstead,, IP9 2AX, Suffolk, United Kingdom
- 0330 002 0875
- accounts@funeralsafe.co.uk
- funeralsafe.co.uk
4.8
Excellent
2K reviews
Replied to 50% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Brian was very helpful in explaining…
Brian was very helpful in explaining the process to us. We had been thinking of doing something along these line but just didn't get around to it. Brian helped us in bringing our thoughts together and now it is a relief that we have finally done this commitment.
21 April 2026
I was given a quick reply for my loan
20 April 2026
Reply from Funeral Safe Ltd
Thanks very much for taking the time to leave us a review, we're glad to hear you had such a great experience.
If you ever need our help or support again, we're always here for you.
Kindest regards,
Funeral Safe.
The information we received from your…
The information we received from your colleague Ian Cooper gave us a clear understanding of what we wanted for our children and our family home the information we gleaned from our meeting with IAN
gave us the confidence to move forward in the protection of our home and our family with this product.
14 April 2026
Reply from Funeral Safe Ltd
Thanks very much for leaving such a glowing review, Patrick. We really appreciate the feedback and will pass on the message to Ian.
If you ever need our help or support again, we're always here for you.
Kindest regards,
Funeral Safe.
My experience was good and spot on I…
My experience was good and spot on I was meet know most things I know nothing about so I can focus my mind on what I really want to do. Thanks
7 April 2026
Reply from Funeral Safe Ltd
Thanks so much for your review, Charity! We're glad to hear your experience was spot on and we helped make it easy to understand.
If you ever need our help or support again, we're always here for you.
Kindest regards,
Funeral Safe.
Quick response and turnaround
10 April 2026
Reply from Funeral Safe Ltd
Thanks very much for your kind words, we really appreciate it and are happy to hear about your positive experience.
If you ever need our help or support again, we're always here for you.
Kindest regards,
Funeral Safe.
very proffessional dealing so far…
very proffessional dealing so far awaiting transaction completion and
9 April 2026
Reply from Funeral Safe Ltd
Great to hear, Elfatih. Thank you very much for taking the time to review us - we're glad to hear everything was professional and hope the transaction completes soon with no issues.
If you ever need our help or support again, we're always here for you.
Kindest regards,
Funeral Safe.
Easy process
Ease of process during trying to sort out my mums affairs made a stressful situation easier to deal with
9 April 2026
Reply from Funeral Safe Ltd
Thanks so much for your review, Claire. We really appreciate it and we know how difficult this time must be for you. We hope you and your family are all dealing with this as best you can.
If you ever need our help or support again, we're always here for you.
Kindest regards,
Funeral Safe.
Reply from Funeral Safe Ltd
Thank you very much for taking the time to leave your feedback, Patricia. We really appreciate it!
If you ever need our help or support again, we're always here for you.
Kindest regards,
Funeral Safe.
Good customer service
1 April 2026
Reply from Funeral Safe Ltd
Thanks very much for letting us know, Sharon, we really appreciate it.
If you ever need our help or support again, we're always here for you.
Kindest regards,
Funeral Safe.
Reply from Funeral Safe Ltd
Great to hear this, John - thank you for reviewing us.
If you ever need our help or support again, we're always here for you.
Kindest regards,
Funeral Safe.
Easy and reliable.
1 April 2026
Reply from Funeral Safe Ltd
Great to hear, Clare! Thanks very much for taking the time to review us.
If you ever need our help or support again, we're always here for you.
Kindest regards,
Funeral Safe.
I found the process to be ok,it wasn't…
I found the process to be ok,it wasn't too technical,I did struggle with the date of birth part,as you have to scroll backwards,it would have been much easier if it was a scroll down drop down function,this would save time and less finger and shoulder ache but on the whole not too difficult
7 April 2026
Reply from Funeral Safe Ltd
Thank you for your feedback, Lesley. We will pass this functionality optimisation point onto the developers and hopefully make it easier for everyone else who may encounter this.
If you ever need our help or support again, we're always here for you.
Kindest regards,
Funeral Safe.
No fuss no complications
No fuss no complications, a straightforward conversation over the telephone. The staff that talked to me advised me thoroughly, an excellent and very polite service. Thank you.
7 April 2026
Reply from Funeral Safe Ltd
This is great to read, Joseph, thank you very much for leaving your feedback during this difficult time.
If you ever need our help or support again, we're always here for you.
Kindest regards,
Funeral Safe.
Honest ,respectful company will assist…
Honest ,respectful company will assist and help every way possible
7 April 2026
Reply from Funeral Safe Ltd
Thank you very much for taking the time to leave your feedback, Daniel. We really appreciate it and glad to hear your thoughts on our company and service.
If you ever need our help or support again, we're always here for you.
Kindest regards,
Funeral Safe.
Helpfully in a time of need
30 March 2026
Reply from Funeral Safe Ltd
Thanks very much for your review, Steve. We're glad to hear we were helpful in your time of need.
If you ever need our help or support again, we're always here for you.
Kindest regards,
Funeral Safe.
With the help from funeral safe im am…
With the help from funeral safe im am able to give my sister the funeral she needs ,I don't know what I would have done without you thank you
30 March 2026
Reply from Funeral Safe Ltd
Thank you so much for taking the time to share your feedback and we're glad that you were able to give your sister the farewell she deserves.
Our thoughts are with you and your family during this difficult time, and if you ever need our help or support again, we're always here for you.
Kindest regards,
Funeral Safe.
Reply from Funeral Safe Ltd
Thanks very much for your review, Ken. We are really pleased to hear you found our service fuss-free.
If you ever need our help or support again, we're always here for you.
Kindest regards,
Funeral Safe.
Reply from Funeral Safe Ltd
Great to hear, thank you for taking the time to review us.
If you ever need our help or support again, we're always here for you.
Kindest regards,
Funeral Safe.
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