Very welcoming and helpful staff, who went above and beyond to make our experience as honouring to mum as possible. Even finding a pink sparkly scatter tube for us which was so fitting for mum. All co... See more
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Albert Marsh from Wareham are Friendly, reassuring and calm from first meet to after the funeral. They always answered the phone, responded to emails quickly and were welcoming and helpful if we cal... See more
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Compassion, respect, organisational skills, support, empathy and great communication was shown to the whole family during the very difficult and emotional time we went through recently. Nothing... See more
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Kerry made the whole situation easy to cope with, she was very helpful and was able to show sympathy but wasn’t too overwhelming. The whole team couldn’t do enough to make the day special, lots of gue... See more
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Company details
Written by the company
Douch Family Funeral Directors is a family-operated, independent funeral home nestled in the heart of Dorset. We have taken pride in serving the community for decades, emphasising the individual needs of every family, offering compassionate support, and delivering personalised funeral services. Our reach extends across key parts of the Dorset region, including Wimborne, Poole, Wareham, Swanage, Corfe Mullen, Blandford, and Ferndown. Each of our branches is independently operated, signifying our commitment to local services while harnessing the strengths of a wider network. Our comprehensive suite of funeral services are designed to meet a variety of needs. From funeral planning and arranging, where we guide families through the challenging process, to providing counsel on unique options such as woodland burials and memorials, we aim to offer diverse choices that respect and celebrate the life of loved ones. We also provide pre-paid funeral plans, offering peace of mind by helping families prepare for the future. Understanding the emotional and financial benefits of pre-planning, we aim to make this process as straightforward and comforting as possible. A cornerstone of our identity is the longstanding tradition of service in Dorset. Some of our independently-operated branches trace their establishment back to the 1800s, demonstrating a heritage of trust and reliability in the community. At Douch Family Funeral Directors, we recognise that not every family wishes for a traditional funeral in a church, crematorium, or burial ground. To accommodate varying preferences, we offer bespoke funeral ceremony rooms as an alternative, providing a more intimate or customisable environment for farewells. Among our facilities, our Ives & Shand Funeral Service in Parkstone, Lesley Shand Funeral Service in Corfe Mullen and Blandford each offer Ceremony Rooms with a capacity for up to 40 people. These serene, welcoming spaces can be personalised to reflect the unique life being celebrated. For larger gatherings, we have recently expanded our facilities with the construction of a ceremony room and catering suite at AE Jolliffe & Son Funeral Directors in Ferndown. With its modern amenities, this venue can comfortably host up to 80 guests. At the heart of our work, Douch Family Funeral Directors strives to offer choices that cater to each family's unique preferences, ensuring that every farewell we arrange is dignified, memorable, and truly representative of the individual being remembered. We are committed to serving the Dorset community with heartfelt professionalism and unwavering dedication.
Douch Family Funeral Directors
Written by the company
- Our Number One Priority is You!
- Douch Family Funeral Directors: Providing Personalised and Compassionate Funeral Services in Dorset. We prioritise your unique needs, offering a variety of services including funeral planning, woodland burials, memorials, and pre-paid funeral plans. Our independently operated branches span across Dorset, offering bespoke ceremony rooms for intimate farewells. Serving the community since the 1800s, we're committed to ensuring every farewell is dignified and memorable. Share your experiences with us on TrustPilot.
Contact info
Leigh Road 7, BH21 1AB, Wimborne, United Kingdom
- 01202 882936
- review@fcdouch.co.uk
- funeraldirector.co.uk
4.9
Excellent
1K reviews
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Replied to 100% of negative reviews
Typically replies within 1 week
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Oliver & the team at Albert Marsh in…
Oliver & the team at Albert Marsh in Wareham did a fantastic job upto & including the day of dad's funeral & i felt that they truly cared throughout. We used them around 4 and 11 years ago when my grandparents sadly passed.
24 June 2026
Professional and empathetic
Professional and empathetic. Elise made me feel I was in good hands and made sure everything went smoothly.
26 June 2026
Thank you to Gemma and her team that…
Thank you to Gemma and her team that helped us through this difficult time, with understanding and kept us informed at e very stage
26 June 2026
When you lose your lifelong partner…
When you lose your lifelong partner everything just becomes a dark deep trial. I was very fortunate to receive kind professional support and guidance from Douch Funeral Directors particularly from Amy Turvey.
She provided everything that my family needed with grace and kindness. The recommendation of caterers and Ellie our celebrant were perfect. Thank you ❤️
25 June 2026
Wonderful Team
The team were sympathic, understanding, non pushy, efficient, knowledgeable and helpful. Couldn’t ask for more at this very sad time.
22 June 2026
Reply from Douch Family Funeral Directors
Dear Lida,
Thank you for taking the time to leave a review, it was my pleasure to help you and your family during this difficult time.
Kind regards. From Ollie and the rest of the team at Albert Marsh.
Val Leaks Funeral
The office staff and those who were there on the day of the funeral were extremely helpful and made the very sad occasion so much easier to deal with.A big thank you to you all.
22 June 2026
Reply from Douch Family Funeral Directors
Dear Ray
Thank you for such a lovely review. It was our privilege to look after Val's funeral arrangements and assist you and the family during this difficult time.
Kind regards. From Emma and the rest of the team at Albert Marsh.
Dad's Funeral
There was clear communication and understanding from the start. Everything went smoothly, my requests were well considered and respected and the whole affair was fitting for my Father.
19 June 2026
Reply from Douch Family Funeral Directors
Dear Giles,
Thank you for taking the time to leave a lovely review, it was a real honour to help organise your fathers funeral and assist you during this difficult time.
Kind regards,. From Ollie and the rest of the team at Albert Marsh.
Reply from Douch Family Funeral Directors
Dear Alan, thank you so much for your kind words.
We are grateful to have given Mum such a beautiful, personal farewell in our ceremony room, with her closest loved ones present.
Look forward to seeing you for that cup of tea soon.
Kind regards. From Leanne, Nelly and all the staff at Lesley Shand Funeral Service.
Professional
Elise and her team were wonderful, from start to finish. We were so grateful for her guidance, kindness and compassion during a very, very difficult time for the family.
9 June 2026
Reply from Douch Family Funeral Directors
Dear Siobain,
Thank you so much for your kind words. They mean so much to me and I will pass your thanks onto the team.
It was a privilege to support you and your family during such a difficult time, and we're grateful you placed your trust in us. Wishing you all the best for the future.
Kind regards. From Elise and the rest of the team at James Smith Funeral Directors
Words are simply not enough
Words are simply not enough. Unable to fault the entire service in any way shape or form. I speak for the whole family, thankyou! The staff, without exception faultless!
9 June 2026
Reply from Douch Family Funeral Directors
Dear Sue,
Thank you for your incredibly kind review. Your words mean so much to me and the whole team.
It was a privilege to help guide you and your family through such a difficult time, and I am touched by your appreciation. Thank you for placing your trust in us.
With my very best wishes,
Marcella
Very Professional funeral for my wife
Very nice service and facilities in Ferndown. I had several meetings about my wife's funeral with Adrian and Debbie. They were very professional and supportive. The funeral was planned as a burial at Wimborne cemetery. We visited the chapel and graveyard with the Superintendant and it was a very reassuring experience. The order of Service was drafted and then reviewed and the final version was just what I wanted.
On the day they arranged and played the music which was a great help.
All in all my family were very pleased with the whole day and my wife had a smooth committal.
Thanks to Douch for everything.
5 June 2026
Reply from Douch Family Funeral Directors
Thank you, Chris, for taking the time to leave such a lovely review and for giving us the privilege to look after you at such a very sad time.
If we can be of any further help to you, then please just give us a call.
Kindest regards,
Adrian, Debbie, and the rest of the team at AE Jolliffe.
Very professional
Very professional. Lovely staff. Nothing was too much trouble. Definitely recommend.
2 June 2026
Reply from Douch Family Funeral Directors
Thank you, Julie, for taking the time to leave such a lovely review. Thank you also for giving us the opportunity and privilege to help you at such a very difficult time. Kindest regards, Debbie, Adrian, and the rest of the team at AE Jolliffe & Son.
Very compassionate and professional…
Very compassionate and professional service given. Nothing was too much trouble. Special thanks to Marcella
3 June 2026
Reply from Douch Family Funeral Directors
Dear Mark,
Thank you for taking the time to leave such a kind review.
I very much appreciate your comments and am grateful that I was able to support you and your family during this difficult time. It means a great deal to know that the service and care provided were of comfort to you.
Thank you for placing your trust in us and for allowing us to look after your aunt's funeral arrangements.
Kindest regards,
Marcella and the team at Ives & Shand
Great service at a sad time.
Great service at a sad time.
Always kept me upto date on what was happening
29 May 2026
Reply from Douch Family Funeral Directors
Dear Nicola,,
Thank you for your kind words and for taking the time to leave a review.
We are pleased that we were able to support you and your family during such a difficult time and that you felt well informed throughout the arrangements. Keeping families updated and providing reassurance every step of the way is very important to us.
Thank you for placing your trust in us, and please accept our best wishes to you and your family.
With kindest regards,
Marcella and the team at Ives & Shand
Kerry made the whole process so much…
Kerry made the whole process so much easier than it could have been.
29 May 2026
Friendly, reassuring and calm
Albert Marsh from Wareham are Friendly, reassuring and calm from first meet to after the funeral.
They always answered the phone, responded to emails quickly and were welcoming and helpful if we called in too. All the staff are really kind, professional and experienced.
Everything was organised for us and it was just as we all agreed. Thank you.
26 May 2026
Reply from Douch Family Funeral Directors
Thank you for taking the time to leave such a lovely review. It was my pleasure to help arrange Vernon's funeral and assist you during this difficult time.
Kind regards,
Ollie and the rest of the team at Albert Marsh
Ceremony of life.
From our first meeting to the ceremony of life we held for my father, the experience was respectful, dignified and supportive. Every detail along the journey was meticulously managed, calm and composed. We can’t thank Kelly and her team enough for their support.
12 May 2026
Peter was very respectful
Peter was very respectful. Explained everything thing clearly from start. The service was sad but conducted so well. No pushy selling
29 May 2026
Reply from Douch Family Funeral Directors
Thank you, Kathy, for taking the time to leave this lovely review, and most importantly for entrusting your Dad into our care and allowing me to take care of the arrangements for you. It was a privilege to look after you and your family.
Best wishes, Peter and the team at Lesley Shand Funeral Service.
Everyone was kind
Everyone was kind, polite and thoughtful, and I really appreciated the fact that whatever they were doing they were all so smart in their appearance when meeting with the family.
It all made the experience so much more comforting.
14 May 2026
Reply from Douch Family Funeral Directors
Many thanks for taking the time to leave such a lovely review. It was an honour to guide you throughout. Best Wishes. From Gemma and the team at Albert Marsh Funeral Directors.
Professional and caring service
Very professional service provided by Amy from start to finish. Caring and considerate at all times, keeping us updated on everything throughout. Took all the stress out of what was a very sad occasion for our family. Highly recommend.
8 May 2026
Reply from Douch Family Funeral Directors
Dear Sandra
Thank you for your lovely review and kind words about out services. It really is appreciated to hear such feedback. Kind regards. From Amy & the team at Douch & Small Funeral Directors.
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