I wouldn't even give this company a star. Submitted a complaint and they have still not responded yet I know they are going into administration so will not respond to anyone. The phone lines are... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Great company when it comes to lending. Easy to navigate, pay loan off early and quick pay outs. I’ve always felt I could count on them as rarely ever been decline. The downsides to this are t... See more
Company replied
Never had any problems with this company, 👌 they always been helpful and always been understanding me. They helped me few times and I was managing repay, if u struggle u call them in time and exp... See more
Company replied
Excellent organisation! Short term loans for the people provided by the people! Have used Fund Ourselves on four or five occasions in the past to help fund my hobbies more expensive purchases. Have sp... See more
Company replied
Company details
Written by the company
Fund Ourselves is a UK high-cost short-term loan provider offering direct and peer-to-peer lending, providing short-term loans through our online application process. We are a group of passionate FinTech experts, coupled with a friendly customer support team with a shared vision to make a difference in the underserved consumer credit market. We aim to make credit accessible to those who need it and make financial lives simpler, better, and more convenient.
Contact info
Unit 1d, 36 Woodstock Grove, W12 8LE, London, United Kingdom
- 08000318169
- hello@fundourselves.com
- fundourselves.com
3.7
Average
3K reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Never had any problems with this…
Never had any problems with this company, 👌 they always been helpful and always been understanding me. They helped me few times and I was managing repay, if u struggle u call them in time and explain truelly your situation and they will reschedule you payment. So far they was good with me, no any concerns with them.
12 June 2024
Unprompted review
Reply from Fund Ourselves
Hello.
Thank you so much for taking the time to share your feedback and rate us 5 stars!
We are happy to know that we have exceeded your expectations and were able to help you each time you fell into financial difficulty. Our customer service team will be delighted to receive this feedback as they work hard each to provide a 5-star experience for us customers, and we appreciate you reassuring us that we are on the right track.
All the best.
Fund Ourselves team
This site has provided me with a few…
This site has provided me with a few loans in the past no complaints.
apparently their site is not functioning fully just now? it is not easy to find out as to when the service will be resumed?
12 June 2024
Unprompted review
Reply from Fund Ourselves
Hello Andrew.
Thank you so much for the 5 star rating and we are happy to know we were able to help you each time you needed us.
Unfortunately, we do not have a time frame right now of when we will back up and running, however our team is working hard each day and we are sure we will be back up in no time.
All the best.
Fund Ourselves team
You have always been very fair with me…
You have always been very fair with me and helpful I would recommend you to all thank you. 😊
11 June 2024
Reply from Fund Ourselves
Hello Gareth.
Thank you so much for the kind words and for sharing your feedback with us and the community.
We are glad we could help you each time you were in need of a helping hand, and we hope we met all of your expectations.
We appreciate the recommendation very much, and there is no need to thank us, as it is our pleasure that we were able to assist you.
All the best.
Fund Ourselves team
Don’t trust them.
I took out a 2nd loan with fund ourselves aa the first loan was good, no missed payments, APR was good aswell. However, on the 2nd loan I defaulted due to personal reasons and being charged £235 a month over 3 months, which was a lot and the first payment had to be made 2 weeks after I took out the loan, which I was not able to do due to needing a new boiler. Due to the missed payment I then arranged to make payments via Step Change. Payments had been made on time each month but yet find ourselves keep recording them as late and then charging me a late fee for it. What started as a small loan of £500 has now doubled to £1000+ as they keep adding charges for late payments that are made on time. This company is very sketchy due to this. I have cleared the amount they asked for, including the extra making it £1000 and they have added on more charges out of no where. I have contacted them numerous times requesting confirmation of payments and that the account should now be closed as all payments have been made. I have sent them statements confirming the amount paid but yet I have not received anything and can see from my credit report that they have added on more money. Don’t trust this company.
9 May 2024
Unprompted review
Reply from Fund Ourselves
Hello Tania.
Thank you for your review and we apologise for any inconvenience caused.
We have received your correspondence and we are working hard to investigate this matter. We will be in touch shortly with a response.
Kind regards
Fund Ourselves team
Reply from Fund Ourselves
Hello Jack.
Thank you so much for the 5 stars!
We are glad we could provide you with a quick and easy experience. We hope we met all of your expectations and helped with your emergencies.
All the best.
Fund Ourselves team
Do not lend money to this website
Do not lend money to this website. Bad service impossible to withdraw money which was not invested.
1 June 2024
Unprompted review
Reply from Fund Ourselves
Hello.
Thank you for your review and we apologise that you are unhappy with our services.
If you still have not received your withdrawal, please contact us on lender.support@fundourselves.com and we will investigate this matter.
Kind regards
Fund Ourselves team
Reply from Fund Ourselves
Hello.
Thank you for taking the time out of your day to share your feedback with us and the community.
We love to hear that you had no issues with our services. We work hard everyday to ensure our customers have no troubles along their journey with us, and this reassures us that we are on the right track.
All the best and thank you for choosing us.
Fund Ourselves team
Very easy to apply
29 April 2024
Unprompted review
Reply from Fund Ourselves
Hello Nick.
Thank you so much for sharing your feedback.
We apologise we could not meet your expectations, but if you would like to provide us with any feedback, which will help us always issue a 5 star service at all times, we would appreciate it.
All the best.
Fund Ourselves team
The process was quick and easy
The process was quick and easy . Interest is high but that’s to be expected with these types of loans . Payments came out as planned . My credit score has gone up and I did not miss a payment or pay late but they won’t relent which I think is a bit off .
27 April 2024
Reply from Fund Ourselves
Hello Sarah.
We pride ourselves on providing helpful and friendly service and like to help all our applicants. However, at times this is not possible as we need to lend responsibly.
Each application is assessed separately, and previous acceptance of a loan is not a guarantee for a future acceptance of a loan.
Please be assured that we pay careful attention to each application and consider multiple data sets before concluding.
We apologise we were unable to help you on this occasion.
All the best.
Fund Ourselves team
Quick and easy and they get back yo you…
Quick and easy and they get back yo you real quick
27 April 2024
Reply from Fund Ourselves
Hello Susan.
Thank you so much for the 5 stars!
We are glad you had an easy journey with our services and we hope we met all of your expectations.
Thank you for your time and for sharing your feedback.
All the best.
Fund Ourselves team
had a few loans with fundourselves paid…
had a few loans with fundourselves paid back all no problem just applyed for a loan and say sorry cant borrow cant talk to anyone there
10 May 2024
Unprompted review
Reply from Fund Ourselves
Hello Paul.
We pride ourselves on providing helpful and friendly service and like to help all our applicants. However, at times this is not possible as we need to lend responsibly.
Each application is assessed separately, and previous acceptance of a loan is not a guarantee for a future acceptance of a loan.
Please be assured that we pay careful attention to each application and consider multiple data sets before concluding.
We apologise for being unable to help you on this occasion.
All the best.
Fund Ourselves team
Reply from Fund Ourselves
Hello.
Thank you so much for the 5 stars!
We are happy to know you had a straight forward experience with our services.
All the best.
Fund Ourselves team
Had 2 loans off them then my bank would…
Had 2 loans off them then my bank would not authorise payments to them so i paid direct via bank transfer...however even tho i paid every payment early it still said late payment on at least 2 repayments ...i was told that they would be removed but they have not...and now i can not get accepted for another loan off them even though i was a good payee...
8 May 2024
Unprompted review
Reply from Fund Ourselves
Hello Steve.
Thank you for your review and we apologise that you have experienced this.
In order for us to investigate this matter and rectify your account, please contact us on 0800 368 9553 or send us an email to hello@fundourselves.com.
All the best.
Fund Ourselves team
Interest was to high I borrowed £750…
Interest was to high I borrowed £750 end up paying back over £1200
1 May 2024
Reply from Fund Ourselves
Hello.
Thank you for your review.
We apologise we were unable to meet your expectations.
Please note interest rates are provided at time of approval. This is needed to be signed and agreed to before funds are released.
All the best.
Fund Ourselves team
Great service
Great service! Fund ourself offered me very affordable price and interest. The site is very well managed so I've never needed to contact customer service. Well done job! Definitely I'll use it again when I need!
2 May 2024
Reply from Fund Ourselves
Hello Mario.
We truly appreciate your continuous support and trust in us. Your 5-star review brightens our day and serves as a constant reminder of why we love what we do.
We’ll continue striving to provide exceptional services and outstanding customer care to make every interaction with us remarkable.
All the best.
Fund Ourselves team
Decent no nonsense loans
1 May 2024
Reply from Fund Ourselves
Hello Lee.
Thank you so much for the full 5 stars!
We are are glad we could meet your expectations and we hope we helped fix any emergencies.
All the best.
Fund Ourselves team
Lone review …
I would have gave you a 5 but as from my first lone to the 2nd one it about 3 months be4 I could get the 2nd lone if you sort that part out then it 5 start
1 May 2024
Reply from Fund Ourselves
Hello.
We pride ourselves on providing helpful and friendly service and like to help all our applicants. However, at times this is not possible as we need to lend responsibly.
Each application is assessed separately, and previous acceptance of a loan is not a guarantee for a future acceptance of a loan.
Please be assured that we pay careful attention to each application and consider multiple data sets before concluding.
We apologise we were unable to help you on this occasion.
All the best.
Fund Ourselves team
Great company,was there when i needed…
Great company,was there when i needed them,good rates,would definately reccomend
1 May 2024
Reply from Fund Ourselves
Hello Kenneth.
Thank you so much for the 5 stars and for rating us so highly.
It is our pleasure we could help you when you needed it the most, and we appreciate the recommendation.
All the best.
Fund Ourselves team
So easy to use and you receive money…
So easy to use and you receive money quickly, what more can you ask for
25 April 2024
Reply from Fund Ourselves
Hello.
Thank you for the 5 stars!
We appreciate you rating us the full 5 stars and we are happy to know we could provide you with a speedy service. We hope we met all of your expectations and fixed your emergency.
All the best.
Fund Ourselves team
Reply from Fund Ourselves
Hello.
Thank you for taking the time out of your day to rate us 5 stars!
We are glad to know you had an easy time with our services, and we hope we ticked all the boxes.
All the best.
Fund Ourselves team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.