Not sure where to start. I spoke very highly about this company and have given them an enormous amount of money. Someone named Ashala use to always help me. Today, being I'm in an urgent situation nee... See more
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They will give you funds based off your current income which can influx via increase or decrease overtime. However they charge you $55 and they take $55 from you once they deposit the funds into your... See more
Company replied
New customer. So far, so good. I am pleased that a service like fundo does exist to help self employed individuals such as myself. It's a bit expensive, but still worth it when traditional financi... See more
it wasn't great but it wasn't bad. i was pre-approved for 2500.00 but then after speaking with the nice lady who walked me through the paperwork, they only gave me 1400. all of my cash deposits were n... See more
Company replied
Company details
Written by the company
Fundo provides merchant cash advances to independent contractors, 1099 gig workers, and small business owners to help them with their business capital needs.
Contact info
3323 NE 163rd Street, 33160, North Miami Beach, United States
- 1-866-393-8636
- support@fundo.com
- fundo.com
3.5
Average
212 reviews
Replied to 14% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The interest rate is ridiculous and the…
The interest rate is ridiculous and the 100 processing fee doesn't make since I wouldn't refer anyone here
2 December 2024
Reply from Fundo
We appreciate your feedback and understand your concerns regarding the interest rate and processing fee. We strive to provide clear and transparent terms upfront so that customers can make informed decisions before funding.
Our rates and fees are based on various factors, including risk assessment and market conditions. However, we’re always open to discussing your concerns and finding ways to improve your experience. Please reach out to our team at support@fundo.com, and we’d be happy to assist you further.
Not worth it
Not worth it, scam they take fee $70 plus other fee $60 and high interest rate.
28 November 2024
Reply from Fundo
We're sorry to hear that you're unhappy with your experience. All fees and terms are provided upfront before funding, and we aim to ensure our customers fully understand their loan agreements.
If you have any concerns or questions regarding your loan, we’d be happy to go over the details with you. Please reach out to our team at support@fundo.com, and we’ll do our best to assist you.
Really had a good experience with fundo
17 October 2024
Reply from Fundo
Thank you for your feedback! We're so glad to hear you had a great experience with Fundo. We appreciate your trust and look forward to assisting you again in the future!
Reply from Fundo
Thank you for your review! We're glad to hear you had a quick and convenient experience with our service. We appreciate your trust and are always here to help!
Reply from Fundo
Thank you for your feedback! We're glad you found the process easy and hassle-free. We’re always here to help whenever you need us!
The agreement contract should be sent…
The agreement contract should be sent before a person signs not after and it doesn’t show the payment dates
8 November 2024
Reply from Fundo
We appreciate your feedback and understand your concerns. Our goal is to ensure that all customers have a clear understanding of their agreement before signing. The full contract, including terms and repayment details, is available for review prior to finalizing the loan.
If you have any questions regarding your agreement or payment schedule, please reach out to our team at support@fundo.com. We’d be happy to clarify any details for you.
Reply from Fundo
Thank you so much for your kind words! 😊 We're thrilled to hear that you've had such a great experience with Fundo. Your support means the world to us, and we're always here to help whenever you need us!
Grateful!!!…
They thoroughly verified my information with me. Once my business transactions were deemed satisfactory, my loan was approved by the underwriter. Thank you Fundo for all that you do to support small business owners and gig workers.
6 November 2024
Reply from Fundo
Thank you for your wonderful feedback! 😊 We're so glad to hear that you had a smooth and thorough approval process and that we could support your business needs. Helping small business owners and gig workers is what we’re all about! We appreciate your trust in Fundo and look forward to assisting you again in the future. 👏
Great service!
Very easy application process and approval was fast. I received my funds less than 24 hours later!
4 November 2024
Reply from Fundo
Thank you for your kind words! 😊 We're so glad you found the application process easy and that your approval and funding were fast. Providing quick and seamless service is our goal! We appreciate your trust in Fundo and are here whenever you need us.
The best loaning service I’ve experienced
A very easy and effective experience thank you so much!!
5 November 2024
Reply from Fundo
Thank you for your amazing feedback! We're thrilled to hear that you had an easy and effective experience with us. Your satisfaction means everything, and we're always here to help whenever you need us. Thank you for choosing Fundo! 🚀💙
Got the money I needed really fast
Got the money I needed really fast, in less than 24hr money was already in my account. Thanks!!!
3 November 2024
Reply from Fundo
Thank you for your feedback! 😊 We're so glad we could provide the fast funding you needed, with the money in your account in less than 24 hours! We appreciate your trust in Fundo and are always here when you need us. 💰
A New Customer!
Even though I had some hiccups in the process , the customer service was impeccable. Even if I forgot to finish filling anything out, I had an email to remind me of my next steps. Once we sorted everything out, my funds were deposited overnight. Such a great help!
7 October 2024
Reply from Fundo
Thank you for your review! 😊 We’re glad to hear that our customer service team was there to guide you through the process and ensure everything was completed smoothly. While we understand there were some hiccups along the way, we’re happy that your funds were deposited overnight and that we could help when you needed it. We appreciate your trust in Fundo and are always here to support you!
Reply from Fundo
We appreciate your feedback! It’s great to hear that you had a quick and hassle-free experience with us. We know how important fast funding is, and we're happy we could help. Thanks for choosing Fundo!
Disgusting service and almost…
Disgusting service and almost impossible to get a short term loan. A scam who wants everything about you for a small sum
Avoid at all costs
4 October 2024
Unprompted review
Reply from Fundo
We're sorry to hear that you had a negative experience. We work hard to provide a fair and secure lending process while ensuring all customers meet the necessary requirements for approval. We understand that the application process can feel thorough, but this is to ensure responsible lending and data security.
If you'd like to discuss your concerns further, our team is happy to assist. Please reach out to us at support@fundo.com, and we'll do our best to address any issues.
Rip off STAY AWAY!!
$3,500 advance will cost you $9,950 oh and after all the fees you only get $3,350.
4 October 2024
Reply from Fundo
We appreciate your feedback and understand your concerns. Our goal is to provide clear terms and pricing upfront, so every customer knows exactly what to expect before accepting funding. Fees and repayment amounts are outlined in the agreement to ensure full transparency.
If you have any questions about your loan terms or would like to discuss your experience further, please feel free to reach out to our team at support@fundo.com. We're here to help!
everything was quick and easy and…
everything was quick and easy and everything was very well explained, I recommend to everyone
3 October 2024
Reply from Fundo
Thank you for your kind words! We're happy to hear that you had a smooth and straightforward experience and that everything was clearly explained. We truly appreciate your recommendation and look forward to assisting you again in the future!
Great customer service and always…
Great customer service and always willing to help the customer !!! Definitely recommend them!!!
3 October 2024
Reply from Fundo
Thank you so much😊 We're thrilled to hear that you had a great experience with our customer service team and that we could be there to help when you needed it. Your recommendation means a lot to us! We're always here to support you.
You changed a signed agreement in the…
You changed a signed agreement in the middle of the transaction. That is quite disappointing and unethical.
1 October 2024
Reply from Fundo
We’re sorry to hear about your experience and understand your frustration. We take agreements and ethical business practices very seriously and strive to ensure that all terms are clear and honored throughout the process.
If there was any misunderstanding or issue with your agreement, we’d like the opportunity to review it and address your concerns. Please reach out to our support team at support@fundo.com, and we’ll work to find a resolution. Your satisfaction is important to us, and we appreciate the chance to assist you.
They are awesome and very quick resource
The process was very smooth and easy everything was done in minutes over the phone once I did application online they also responded to my emails fast thanks Fundo
1 October 2024
Reply from Fundo
Thank you for your amazing feedback! 😊 We're so glad to hear that you found the process smooth, quick, and hassle-free. Providing fast responses and efficient service is our priority, and we’re happy we could assist you in minutes! Thanks for choosing Fundo—we're always here to help!
No login for a loan account?
No login after getting a loan to verify loan status or remaining balance. No emails verifying payment information after a payment is made.
17 September 2024
Reply from Fundo
We appreciate your feedback and understand the importance of easily accessing your loan details and payment history. If you need any information regarding your loan or payments, please feel free to contact our team at support@fundo.com. We’re happy to assist you anytime!
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