fundedfuturesnetwork.com Reviews 

472
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Considering 186 reviews, reviewers had a great experience with this company. Customers consistently praise the exceptional customer service and dedicated staff, who are always ready to assist. Reviewers frequently highlight the lightning-fast response times, often noting replies within seconds or minutes, making interactions efficient and stress-free. This commitment to quick and professional support contributes to an overall excellent service experience for many users. However, some customers also noted concerns regarding the payment process, citing delayed payouts and issues with account closures. A few people also mentioned complex payout rules, high profit thresholds, or unexpected fees and refund issues.

What people talk about most

Customer service

Customers had positive experiences with customer service, often describing it as responsive, helpful, and... See more

Staff

Clients share positive opinions on staff, with many reviewers highlighting the exceptional support received... See more

Response time

Reviewers highlight positive aspects of response time, with many customers praising the incredibly fast and... See more

Service

People report positive experiences with service, with many reviewers highlighting the great customer support... See more

Payment

Consumers find payment to be ambiguous, with many reporting significant issues and delays. Some customers... See more

Reviews shaping this summary

Rated 3 out of 5 stars

So no one will talk about their Onyx trading platform? It lags and quite often you’ll find yourself missing a trade because it freezes, takes time to login. This company should work on improving their... See more

Rated 5 out of 5 stars

It's just a WOW. TBH, FFN is really wonderful firm, no one talks about FFN on any social media platforms. Very underrated firm in the industry imo. I am excited to share my experience :))... See more

Rated 5 out of 5 stars

Bobby’s support is unreal. I’d send a message and it felt like he replied before I even finished typing. His lightning-fast, clear answers instantly turned a stressful situation into something easy an... See more

Rated 5 out of 5 stars

They do a really great job with the whole trader funding experience. They're always there to help and answer a question in seconds. Chat or discord they're right there. They seem to keep everything s... See more


Company details

  1. Non-Bank Financial Service

Written by the company

Funded Futures Network (FFN) is a remote futures proprietary trading firm built to combine the structure of traditional prop trading with the flexibility of modern technology. FFN provides traders with clear rules, competitive profit splits, fast payouts, and a supportive community designed to help them grow and succeed. Focused on transparency, accountability, and trader-first policies, FFN offers evaluation and funded account programs that give retail traders access to capital while maintaining disciplined risk management.


Contact info

4.0

Great

TrustScore 4 out of 5

472 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 4% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.0

All reviews

(472)

186 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

great support

great support. waiting less than 1 min.
for scaling, if it set up to automatic, now we have to ask from live chat or email to update contract

28 July 2025
Unprompted review
Rated 5 out of 5 stars

EXCELLENT CUSTOMER SERVICE

FFN until now has been delivering the most excellent customer service I ever received from any other platform, thanks to G.W. and all the support team of FFN for being so helpful, and very fast in responding to resolving any small issue that might occur, I recommend 100%

29 July 2025
Unprompted review
Rated 5 out of 5 stars

Phenomenal Team and Company

Phenomenal Team and Company! They're truly looking out for everyone! I want to especially thank Graham and Kevin (CEO) for always making time for the traders regardless of funding status. This is a firm that wants the traders to succeed.

27 July 2025
Unprompted review
Rated 5 out of 5 stars

After being away for some months I m…

After being away for some months I m back with FFN eval again. These guys truly mean it when they said they reply to queries & resolve issues fast. Tony has been one of those amazing guys always consistent with his support, professionalism!

28 July 2025
Unprompted review
Rated 5 out of 5 stars

Customer Support is top teir

I’ve traded with a lot of prop firms, but FundedFuturesNetwork stands in a league of its own. From the first click on their site to my very last question, everything felt smooth—and that’s largely thanks to G.W.

Hands‑down best support ever. When I hit a snag connecting my funded account to NinjaTrader, I braced for the usual hold‑music treadmill. Instead, G.W. popped on, rolled up his sleeves, and spent 40 full minutes walking me through every step—no canned scripts, no “please hold,” just real‑time, laser‑focused help. He synced into my setup, spotted a tiny config hiccup I would’ve never caught, and literally had me charting live data by the end of our call.

What impresses me most is his mix of technical mastery and personal care. He didn’t just recite instructions—he made sure I understood why each setting mattered, anticipating my next question before I even voiced it. That kind of proactive, “I’ve got your back” energy turns a good service into a great one.

Beyond the support, FundedFuturesNetwork’s platform is rock‑solid. Their onboarding is straightforward, fees are transparent, and execution is tight. But if you ever hit a bump, you’ve got G.W. in your corner—someone who treats your success like his own.

25 May 2025
Unprompted review
Rated 5 out of 5 stars

I’ve had a fantastic experience with…

I’ve had a fantastic experience with Funded Futures Network! They provide great resources and support for traders like me. The community is welcoming, and the educational materials have helped me improve my skills.

A special thanks to GW, whose advice and insights have been incredibly helpful. If you’re looking to get into trading or want to level up, I highly recommend checking them out!

24 July 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommend FFN

Highly recommend FFN. They have the best support in the business. GW in the Discord is always quick to answer any questions and help me or anyone else whenever needed. Solid company, fair rules, and fast payouts and even better promotions on their evals!

24 July 2025
Unprompted review
Rated 5 out of 5 stars

G.W and P.J were so kind

G.W and P.J were so kind. When I encountered a difficult problem, they were incredibly helpful in guiding me to a solution with kindness and patience

25 July 2025
Unprompted review
Rated 5 out of 5 stars

unbelievably fast support

I just started trading with FFN. I had a question and went to chat. I swear to you it was answered and taken care of by Tony in less than a minute. Possibly 30 seconds. That is the type of support you want from a company you're dealing with.

24 July 2025
Unprompted review
Rated 5 out of 5 stars

I joked with G.W

I joked with G.W. That working with him was the best experience I’ve ever had in my life with customer service. But it was true! I never would have solved or even found the issue that I was having and he worked it out smooth for me. Go check out FFN and give G.W. A shoutout on Discord!

24 July 2025
Unprompted review
Rated 5 out of 5 stars

I am impressed!

Proptrading company that is ready to change for the better and meet traders halfway in solving problems!
Excellent conditions for realizing your potential in trading.
Fast and customer-oriented support! I especially want to highlight the employee with the nickname "marcor11"

I am impressed!

23 July 2025
Unprompted review
Rated 5 out of 5 stars

Great company to trade with.

Have been trading with Funded futures network for a good while. They've been very supportive. Knowledgeable and extremely fast in responding to queries. G.W has been the main guy who steps in at all times. Very prompt. Very knowledgeable and also makes me feel very valuable. Join FFN and enjoy great rewards as a trader.

24 July 2025
Unprompted review
Rated 5 out of 5 stars

This propfirm stands out with excelent…

This propfirm stands out with excelent customer support which is critical if something happens to the server, trade, your electricity or whatever unexpected issue there might be. They are always around and ready to close your trades or check if no open position is left of whatever question there might be. Seems like they never sleep GW especially, and im so glad that PJ is around asia/london session time too( previously support wasnt around that time) so yeah. If you trade with FFN, you are in good , safe hands

24 July 2024
Unprompted review
Rated 5 out of 5 stars

The Best Prop Firm

Funded Futures Network is hands down the best prop firm out there—top-tier customer service, unbeatable discounts, and trader-friendly rules. Big thanks to Guy G.W. for always being helpful and professional.

24 July 2025
Rated 5 out of 5 stars

Best service

I love the company, the people, and the service most of all. Top of the line best customer service experience hands down! Graham (G.W.) is by far the kindest employee & works diligently at everything he does. 100% recommend!

24 July 2025
Unprompted review

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