Fundbox Reviews 4,389

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness and positive attitude, making interactions pleasant and productive. Customer service is frequently highlighted as exceptional, with many people appreciating the personalized, understanding approach. The service provided is often described as excellent, with consumers noting the efficiency and ease of their overall experience, especially regarding funding options and quick approvals. However, some customers also noted issues with their credit line being reduced without prior notice. A few other people also felt that the weekly repayment schedule was demanding. Some reviewers were not happy with the customer service, mentioning difficulties in reaching a responsive and knowledgeable human, and feeling that support was automated and unhelpful.

What people talk about most

Service

Customers had positive experiences with service. Many reviewers praise the helpfulness and knowledge of... See more

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the team's professionalism,... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting responsive, professional, and... See more

Payment

Customers consistently note positive experiences with payment, praising the flexible funding options and... See more

User experience

Consumers find the user experience to be largely positive, praising the ease of use and efficiency of the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

If you’re a founder, you’re crazy for not using them. Bluevine wouldn’t accept us because we were large enough for reoccurring rev, (200,000 yearly income, 70+ rev) wasn’t able to take our loan like a... See more

Company replied

Rated 5 out of 5 stars

The entire experience from funding to dashboard interface to the team is outstanding. It is rare to engage with a finance group that treats a small business with kindness, that SEES you and wants to h... See more

Company replied

Rated 5 out of 5 stars

I was behind on my taxes from a couple years of bad health problems which meant I didn't qualify for a number of traditional tools I was using (revolving business credit line). This filled the gap and... See more

Company replied

Rated 5 out of 5 stars

Jerrod C. on the payment team has been top notch! He has been willing to work with our company with all the ups and downs. He always follows though with what he says, and is constantly looking for ne... See more

Company replied


Company details

  1. Non-Bank Financial Service
  2. Financial Institution

Written by the company

Fundbox is a financial services platform powering the small business economy with innovative credit and payment solutions. We offer fast and intuitive access to business credit. Our goal is to unlock the potential of small businesses by giving them financial agility and peace of mind.

Fundbox Chosen As A 2019 Red Herring Top 100 North America Winner

Written by the company


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 94% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

This is the best company to get…

This is the best company to get financing for small businesses. When no one else would give me financing for my small business, I got great news from here. Easy approval, everything online, and I was approved instantly. I 100% recommend this financing company. I am very grateful to them for giving me the opportunity to grow my business. Thank you.

13 January 2026
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Reply from Fundbox

Hi Property Solution, thank you for such a positive review, and recommendation! We're happy to hear that Fundbox was there for you and your small business! We look forward to continued growth in 2026!

Rated 5 out of 5 stars

This company helped fund my business

This company helped fund my business, and had great customer service, thanks!!

12 January 2026
Unprompted review
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Reply from Fundbox

Hi Jonathan, thank you for your kind review! We're happy to hear that Fundbox has been a helpful asset to your small business, and that you've had a positive interaction with our Support Team! We look forward to continuing to help you grow your small business!

Rated 5 out of 5 stars

Reece was absolutely amazing

Reece was absolutely amazing. He gave me options, was very understanding, and I feel he deserves recognition for the excellent customer service given.

12 January 2026
Unprompted review
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Reply from Fundbox

Hi Melanated Safaris LTD, thank you for your 5-star review, and kind words for Reece; we'll be sure this feedback is passed along! We're happy to hear that Reece took exceptional care of you, understood the situation, and provided options to help! We truly appreciate you choosing Fundbox, and taking time to share this feedback!

Rated 5 out of 5 stars

Been really helpful in small ways

Been really helpful in small ways. Looking to build a larger credit line.

1 November 2025
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Reply from Fundbox

Hi First Esprit Corp, thank you for your positive review! We're happy to hear Fundbox has been a helpful asset to your small business! We look forward to continuing to help you meet your small business goals!

Rated 5 out of 5 stars

Excellent

Excellent ! It helps my business grow !

12 January 2026
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Reply from Fundbox

Hi Amores Couture, thank you for your 5-star review! We're so happy to hear that Fundbox has been able to help you grow your small business! We look forward to continued growth in 2026!

Rated 5 out of 5 stars

love how fast it was and the…

love how fast it was and the availability to get this loan

6 February 2025
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Reply from Fundbox

Hi Red.bk Auto Detailing LLC, thank you for your kind review! We're happy you found the application was quick and easy, and funds were available right away! We truly appreciate you choosing Fundbox to help grow your small business!

Rated 5 out of 5 stars

Reese made it great

Reese made it great.
Tough when you get messed up and it’s truly not your fault and then on the other side was kindness and compassion.

9 January 2026
Unprompted review
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Reply from Fundbox

Hi there, thank you for such a positive review, and kind words for Reece; we'll be sure this feedback is passed along! We're happy to hear Reece handled the situation with kindness and compassion, and was able to make a tough situation a little better! We truly appreciate you choosing Fundbox!

Rated 5 out of 5 stars

You are so helpful

You are so helpful

8 January 2026
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Reply from Fundbox

Hi JSR Remodeling, thank you for your positive review! We're happy to hear Fundbox has been a helpful asset to your small business! We look forward to continued growth in the year to come!

Rated 5 out of 5 stars

When I need cash...

When I need cash to start a big contract, they make it easy to get it instantly into my business account.

7 January 2026
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Reply from Fundbox

Hi Mithril River Machining LLC, thank you for your kind review! We're happy to hear Fundbox has been there for you when those big projects come along! We look forward to continuing to help you grow your small business!

Rated 5 out of 5 stars

Sabigh was a tremendous help!

Sabigh was a tremendous help and was very patient with me. Fundbox is great at caring for their customers and always understand when an issue arises. Many thanks to Sabigh for helping me out over the course of a couple hours with patience, respect and understanding.

7 January 2026
Unprompted review
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Reply from Fundbox

Hi Norma, thank you for your 5-star review, and such kind words for Sabigh; we'll be sure this feedback is passed along! We're so happy to hear that Sabigh took such great care of you, and was patient and understanding along the way. We truly appreciate you choosing Fundbox!

Rated 5 out of 5 stars

The experience has been hassle free and…

The experience has been hassle free and a very clear answer within minutes. Highly recommended.

15 October 2025
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Reply from Fundbox

Hi Infinit Auto, thank you for your kind review, and recommendation! We're happy to hear you've had such a positive experience, and that our team has been there for you when needed! We look forward to continuing to help you grow your small business!

Rated 5 out of 5 stars

Super easy to use

Super easy to use. Not the cheapest money but if you use it wisely for business its a smart move.

2 January 2026
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Reply from Fundbox

Hi Dean, thank you for your 5-star review, and feedback! We're happy to hear that you're finding everything easy to use, and that Fundbox has been a helpful asset for your small business! Thank you again for choosing Fundbox, we truly appreciate it!

Rated 5 out of 5 stars

⭐⭐⭐⭐⭐

⭐⭐⭐⭐⭐
Fundbox has been an excellent lending partner for my business. The funding process was fast, transparent, and incredibly smooth. Their customer service was responsive, professional, and genuinely supportive every step of the way. I truly appreciate how seamless they made the experience and would highly recommend Fundbox to other small business owners looking for reliable funding.

2 January 2025
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Reply from Fundbox

Hi JGP, thank you for your kind review, and recommendation! We're happy to hear that you're having a great experience, and have had positive interactions with our Support Team. We look forward to continuing to help you meet your small business goals!

Rated 5 out of 5 stars

Application was easy

Application was easy.
Approval was amount I requested.
very straightforward and makes sense to use!

2 January 2026
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Reply from Fundbox

Hi DMV Flooring, thank you for your positive review! We're happy to hear you found everything easy to use, and that Fundbox was able to provide you with the exact funding needed! We appreciate you choosing Fundbox, and look forward to helping you meet your small business goals!

Rated 5 out of 5 stars

I was behind on my taxes from a couple…

I was behind on my taxes from a couple years of bad health problems which meant I didn't qualify for a number of traditional tools I was using (revolving business credit line). This filled the gap and helped me access credit when I was struggling to do so. Just make sure you plan accordingly for your additional weekly payments.

31 December 2025
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Reply from Fundbox

Hi there, thank you for your 5-star review! We're happy to hear Fundbox was there for your small business during a time of need. We look forward to continuing to be there to help your small business thrive!

Rated 5 out of 5 stars

Great experience

Funding was super quick and easy. Love it

12 December 2025
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Reply from Fundbox

Hi Taniela, thank you for your kind review! We're happy to hear Fundbox has been a quick and helpful resource to your small business! We truly appreciate you choosing Fundbox, and look forward to continued growth!

Rated 5 out of 5 stars

Easy to have funds available upfront to…

Easy to have funds available upfront to start projects on time.

29 December 2025
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Reply from Fundbox

Hi MJMA Multiservices, thank you for your kind review! We're happy to hear Fundbox has been there for you to help begin projects on time! We truly appreciate you choosing Fundbox, and look forward to continuing to help with those projects!

Rated 5 out of 5 stars

I am grateful for the ease of the…

I am grateful for the ease of the transactions. I would like a faster funding option. But overall the expierence has been great!

29 December 2025
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Reply from Fundbox

Hi Luz Ezer Imports, LLC, thank you for your kind review, and providing this feedback; we'll be sure this is passed along to the relevant parties. We happy to hear you're finding everything easy to use, and are having a great experience! We look forward to continuing to help you grow your small business!

Rated 5 out of 5 stars
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Reply from Fundbox

Hi Epic Crumbs, thank you so much for your 5-star review! We're happy to hear you've having a great experience! We truly appreciate you choosing Fundbox to help grow your small business!

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