Function Health Reviews 1,152

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 1,144 reviews, reviewers overwhelmingly had a great experience with this company. Customers are very satisfied with the comprehensive health insights provided, finding the detailed explanations and clinical notes extremely helpful for understanding their bodies. Many appreciate the ease and affordability of accessing extensive testing, which empowers them to take charge of their health. The process, from scheduling lab appointments to receiving results, is frequently described as seamless and efficient. However, some people mentioned dissatisfaction with the lack of direct consultation with doctors to interpret results and guide next steps. There were also concerns regarding the amount of blood drawn during tests and issues with partner services like Ezra for imaging. A few reviewers also experienced problems with customer service responsiveness and the clarity of past medication references in explanations.

What people talk about most

User experience

Users describe positive interactions with user experience, highlighting the clear and detailed information on... See more

Service

Customers consistently note ambiguous experiences with service, with some praising its timeliness,... See more

Product

Clients share positive opinions on the product, highlighting its thorough testing, detailed results, and... See more

Price

Reviewers highlight ambiguous aspects of price, with many customers finding the service to be a good value... See more

Customer service

Reviewers mention ambiguous feedback about customer service, with some customers praising the responsiveness... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Really enjoyed seeing the results of a battery of tests. Also love the AI generated protocols. Only gave it 4 stars because my doctor complained she wished the printout would include the range for eac... See more

Company replied

Rated 4 out of 5 stars

Blood tests are very good; lots of information. Now if only my Dr actually knew what to do with all this information… It would be nice if Function Health offered a consultation with a Dr after you get... See more

Company replied

Rated 5 out of 5 stars

Excellent experience that allowed a deep dive into my health. Through Function I was able to take the guessing away and gather data. Now I can make targeted steps to improve my health. Love the thorou... See more

Company replied

Rated 5 out of 5 stars

It’s awesome to be able to gather that type of information as I ease into age 59 with a Biological Age of 47.5! Even knowing what “Biological Age” means came from Funtion Health!!! Simply being able... See more

Company replied


4.3

Excellent

TrustScore 4.5 out of 5

1K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 85% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Love how efficient the interface is

Love how efficient the interface is. The provider notes are helpful as well.

27 April 2026
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Reply from Function Health

Thank you, Angela. We're so glad the experience has been efficient and the insights helpful. Way to take charge of your health 🧡

Rated 3 out of 5 stars

They need to disasscoiate with Quest…

They need to disasscoiate with Quest Diagnostics - getting /going to an appointment there is so ghetto. I also don't feel like I got any answers on my core issues (osetoarthritis and dimished ovarian reserve) - just bloodwork, but no answers on what to do for my unique issues. I probably could have gone through health insurance to get the seame lab results so not really sure of the value, though I do enjoy the biological age feature for fun and learned a bit more about my chloesterol in depth,

27 April 2026
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Reply from Function Health

Thank you for sharing your feedback. We’re sorry to hear that parts of the experience didn’t meet your expectations, especially around the lab visit and guidance on your specific concerns. We understand how important it is to feel supported in making sense of your results. Your feedback has been shared with our team as we continue working to improve the member experience and provide clearer, more actionable insights.

Rated 5 out of 5 stars

Easy to schedule the appointment and…

Easy to schedule the appointment and results are received in a timely manner!

27 April 2026
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Reply from Function Health

Thank you, Bret! We're so glad the process was smooth and your results came through quickly. 🧡

Rated 5 out of 5 stars

Easy and very informative

Easy and very informative. I highly recommend this platform.

27 April 2026
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Reply from Function Health

Thanks for the recommendation—we’re glad you found it easy and informative.

Rated 2 out of 5 stars

I was very disappointed that this…

I was very disappointed that this company is AI driven and most contact was automated. When I purchased I really thought I would have received a more personalized interaction. The test results were a little overwhelming therefore I didn’t know how to best make changes. It would have been much better to have personal contact to make sense of the results and guidance on steps to take.
Was surprised that it took about a month to get initial clinician notes.
To try to dig deeper after the initial tests, the add on tests were costly and wasn’t sure what was best suitable for me.
When deciding to cancel the system asked if I would like to be contacted about adding a few extra months but no one ever contacted me.

27 April 2026
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Reply from Function Health

Thank you for sharing your experience. We’re sorry to hear that the level of support and clarity did not meet your expectations. We understand how important personalized guidance is, especially when reviewing detailed results. Your feedback has been shared with our team as we continue working to improve response times, communication, and how we support members in understanding their results.

Please reach out to our team at hello@functionhealth.com if you have any questions regarding a membership pause. We are here to help.

Rated 5 out of 5 stars

Great value, easy process.

The experience for ordering labs was great. I received results promptly for many important labs I cannot get at my regularly scheduled physician visits. The cost is also HSA expendable, which is very helpful. I have had Function health for 6 months, and with my second lab draw, I learned that my cholesterol has greatly improved, and my other values seem to be steady. Good to know!!!

27 April 2026
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Reply from Function Health

Thank you for sharing your experience. We’re glad the process was smooth and that you received timely results. It’s great to hear you’re seeing progress—way to take charge of your health.

Rated 5 out of 5 stars

I would recommend this platform because…

I would recommend this platform because it is very well organized and easy to understand. Anyone wanting to take charge of their health should do this.

24 April 2026
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Reply from Function Health

Thank you for sharing this. We’re glad you found the platform clear and easy to use—way to take charge of your health.

Rated 4 out of 5 stars

Great battery of tests

Really enjoyed seeing the results of a battery of tests. Also love the AI generated protocols. Only gave it 4 stars because my doctor complained she wished the printout would include the range for each test. Otherwise, everything is great and would recommend to anyone wondering what's going on in their body.

23 April 2026
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Reply from Function Health

Thank you for sharing your experience. We’re glad you found the insights and AI guidance helpful. We appreciate the feedback on including ranges in the printout—it’s been shared with our team as we continue to improve the experience.

Rated 5 out of 5 stars

The testing was thorough

The testing was thorough. Directions before, during and after the lab work were detailed. The results and explanations were thorough and easy to interpret. I would recommend function health to anyone interested with learning more about their body and health.

24 April 2026
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Reply from Function Health

Thank you for your feedback! We’re glad you found the process clear and the results easy to understand. We appreciate your recommendation.

Rated 4 out of 5 stars

Needs to be a bit more instructive with…

Needs to be a bit more instructive with app and what to expect. In Arizona app says schedule with consierge which took two days to reach for them to schedule. Once getting thru, it was good. Like the information so far

27 April 2026
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Reply from Function Health

Thank you for taking the time to share your experience. We’re always learning from our members and will use your feedback to keep improving.

Rated 5 out of 5 stars

The process was seamless

The process was seamless. The results and notes were all available, within a few days.

24 April 2026
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Reply from Function Health

Thank you, Harry. We're so glad the process was smooth and your results came through quickly. 🧡

Rated 5 out of 5 stars

Comprehensive results

Comprehensive results. Each result was explained in detail. The recommendations for foods to eat or avoid and supplements to take is very helpful.

24 April 2026
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Reply from Function Health

Thank you! We're so glad the results were thorough and easy to understand, and that the next steps gave you something actionable to work with. Way to take charge of your health. 🧡

Rated 5 out of 5 stars

Great insights

Great insights. Actionable data and recommendations.

24 April 2026
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Reply from Function Health

Thank you for the kind words. We're so glad the insights gave you something clear to act on.

Rated 5 out of 5 stars

the amount of information that was…

the amount of information that was shared per test and the helpfulness of those who responded to emails and the questions asked regarding my lifestyle, etc.

24 April 2026
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Reply from Function Health

Thank you, Sherri. We're so glad the depth of insight and our team's support have made the experience valuable. We're thrilled to have you here. 🧡

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