Funchal Drive - Funchal Centro Reviews 10

TrustScore 3.5 out of 5

3.6

Rua da Quinta do Leme 102, 9020-223 Funchal, Madeira, PT


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Rated 5 out of 5 stars

Nice service at the top of Funchal, car was sufficient, staff engaged and helpful. I can recomment this station.

Company replied

Rated 4 out of 5 stars

Nice friendly staff. Great little car. Had to wait far too long when collecting car at start of hire when car was pre-booked.

Company replied

Rated 1 out of 5 stars

Car with defective clutch – returned immediately I rented a car from Funchal Drive in Madeira on March 15, 2026. Immediately after leaving the office I noticed the clutch was extremely... See more

Company replied


Company details

  1. Car Rental Agency

Written by the company

A Funchal Drive é uma empresa de aluguer de viaturas dedicada a oferecer um serviço simples, transparente e de confiança. Com uma frota moderna e diversificada, preparada para responder a diferentes necessidades e orçamentos, destaca-se pelo atendimento personalizado, pela qualidade do serviço e pela proximidade com cada cliente. Se procura conforto, segurança e uma experiência de aluguer sem complicações, a Funchal Drive é uma opção prática, eficiente e confiável. ✅🌍


Contact info

3.6

Average

TrustScore 3.5 out of 5

10 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 60% of negative reviews

Typically replies within 1 week

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Rated 4 out of 5 stars

Nice friendly staff

Nice friendly staff. Great little car.
Had to wait far too long when collecting car at start of hire when car was pre-booked.

5 May 2026
Unprompted review
Funchal Drive - Funchal Centro logo

Reply from Funchal Drive - Funchal Centro

Dear Customer,

Thank you very much for your feedback!

We are very pleased to know that you found our staff friendly and enjoyed the vehicle.

We are sorry to hear about the waiting time at pick-up,during peak periods, waiting times may unfortunately be longer than desired due to higher customer demand. We appreciate your understanding in this regard.

Your comment is very important and will be taken into consideration so we can continue improving our service.

We hope to have the opportunity to welcome you again in the future!

Kind regards,
Funchal Drive Team

Rated 5 out of 5 stars

Nice service at the top of Funchal

Nice service at the top of Funchal, car was sufficient, staff engaged and helpful. I can recomment this station.

27 April 2026
Unprompted review
Funchal Drive - Funchal Centro logo

Reply from Funchal Drive - Funchal Centro

Dear Michael,

Thank you very much for your kind feedback and for taking the time to share your experience.
We are delighted to hear that you were satisfied with our service, the vehicle, and the support provided by our team.
We truly appreciate your recommendation and hope to have the pleasure of welcoming you again in the future.

Kind regards,
Funchal Drive Team

Rated 5 out of 5 stars

Car Good conditions

Car Good conditions

6 April 2026
Unprompted review
Funchal Drive - Funchal Centro logo

Reply from Funchal Drive - Funchal Centro

Dear Mateusz,

Thank you for your 5-star review.
We are very happy to know that you enjoyed your experience renting with us.

We look forward to welcoming you again soon.

Kind regards,
Funchal Drive Team

Rated 1 out of 5 stars

Car with defective clutch

Car with defective clutch – returned immediately

I rented a car from Funchal Drive in Madeira on March 15, 2026.

Immediately after leaving the office I noticed the clutch was extremely worn out. The car had a strong burning clutch smell and the engine revved without proper acceleration. Considering the steep roads in Madeira, this made the vehicle unsafe to drive.

I returned to the office immediately and requested a replacement vehicle. Instead of offering another car, the staff insisted the vehicle was normal and refused to acknowledge the issue.

Because I did not feel safe driving the car, I returned it right away. According to the return document, the vehicle was returned after only 11 km and less than one hour after pickup.

At first they also tried to make us sign a document stating that we were voluntarily cancelling the rental.

I am currently requesting a cancellation confirmation so the booking platform can process the refund for the reservation and the insurance purchased with the booking.

I hope the company resolves this situation fairly.

15 March 2026
Unprompted review
Funchal Drive - Funchal Centro logo

Reply from Funchal Drive - Funchal Centro

Dear Gabriela,

We regret that our services did not meet your expectations.

The safety of our clients is our top priority, and we continuously strive to ensure that our vehicles are in perfect condition, providing complete confidence while driving. Our team is always available to offer the best solutions to our clients and ensure their satisfaction, respecting with the utmost consideration any decision made by the client.

For any further clarification, please contact us at info@funchaldrive.com.

Kind Regards,

FunchalDrive Team

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