Nice service at the top of Funchal, car was sufficient, staff engaged and helpful. I can recomment this station.
Company replied
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Nice service at the top of Funchal, car was sufficient, staff engaged and helpful. I can recomment this station.
Company replied
Nice friendly staff. Great little car. Had to wait far too long when collecting car at start of hire when car was pre-booked.
Company replied
Car with defective clutch – returned immediately I rented a car from Funchal Drive in Madeira on March 15, 2026. Immediately after leaving the office I noticed the clutch was extremely... See more
Company replied
Car Good conditions
Company replied
A Funchal Drive é uma empresa de aluguer de viaturas dedicada a oferecer um serviço simples, transparente e de confiança. Com uma frota moderna e diversificada, preparada para responder a diferentes necessidades e orçamentos, destaca-se pelo atendimento personalizado, pela qualidade do serviço e pela proximidade com cada cliente. Se procura conforto, segurança e uma experiência de aluguer sem complicações, a Funchal Drive é uma opção prática, eficiente e confiável. ✅🌍
Rua da Quinta do Leme 102, 9020-223, Funchal, Madeira, Portugal
Replied to 60% of negative reviews
Typically replies within 1 week
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Nice friendly staff. Great little car.
Had to wait far too long when collecting car at start of hire when car was pre-booked.

Reply from Funchal Drive - Funchal Centro
Nice service at the top of Funchal, car was sufficient, staff engaged and helpful. I can recomment this station.

Reply from Funchal Drive - Funchal Centro

Reply from Funchal Drive - Funchal Centro
Car with defective clutch – returned immediately
I rented a car from Funchal Drive in Madeira on March 15, 2026.
Immediately after leaving the office I noticed the clutch was extremely worn out. The car had a strong burning clutch smell and the engine revved without proper acceleration. Considering the steep roads in Madeira, this made the vehicle unsafe to drive.
I returned to the office immediately and requested a replacement vehicle. Instead of offering another car, the staff insisted the vehicle was normal and refused to acknowledge the issue.
Because I did not feel safe driving the car, I returned it right away. According to the return document, the vehicle was returned after only 11 km and less than one hour after pickup.
At first they also tried to make us sign a document stating that we were voluntarily cancelling the rental.
I am currently requesting a cancellation confirmation so the booking platform can process the refund for the reservation and the insurance purchased with the booking.
I hope the company resolves this situation fairly.

Reply from Funchal Drive - Funchal Centro
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