TGS Southern Ltd Reviews 12

TrustScore 4.5 out of 5

4.3

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Company details

  1. Glass Manufacturer
  2. Glass and Mirror Shop
  3. Glass Cutting Service
  4. Glass Industry
  5. Glass Merchant
  6. Glazier

Written by the company

At TGS / Fullglass we process all our products in house with our skilled employees having over 100 years combined knowledge and experience in the industry. From our head office in Dartford, we have our processing machines and skilled employees, we are always trying to expand our capabilities and knowledge to be able to offer our customers up to date and quality products and services. We produce a number of bespoke projects and work closely with our customers to achieve the look they are after. Producing everything from Frameless shower screens and doors to Bespoke bevelled or polished mirrors. Our product list covers an array of products and processes, which include: * Glass Cladding * UV Bonded Display Cabinets * Bespoke Mirrors (with bevelled or polished edges) * Back Painted Glass Splash Backs * Frameless Shower Screens and Doors * Bevelling, Polishing, Drilling and mitering. * Sandblasting * Digital Printing * Glazed Doors and Screens * Toughened / Laminated Safety Glass * Laminates with decorative or coloured interlayers Along side all of these products we can offer a supply and fit service to fit them. We have worked with domestic, retail and commercial customers as well as architects and designers. Our glass is spread all across the UK from shopping centres in Scotland to stately homes on the Isle of Wight. We have fitted many of the following for an array of well know names and companies. * Retail Facades including single and double glazed panels * Balustrades, including Juliette balconies. * Glass Stair Treads and Floors * Internal and External Doors and Screens * Mirrors * UV Display Cases * Splash backs in various colours For our domestic customers we fit everything from Splashbacks to Balustrades and everything in between. We have worked in high end developments and also the standard household, which is with a custom bespoke finish for each customer. We also have a huge range of fixtures & fittings to go with any project and varied colours.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

12 reviews

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Rated 5 out of 5 stars

BROWSING

BROWSING SEARCHING FOR INFORMATION ON MIRRORS, USED IN OUR PROJECT - WARRANTY, MATERIAL DISPOSAL, ADDITIONAL INFO

28 November 2025
Unprompted review
Rated 1 out of 5 stars

Don’t even bother using this company

Been trying to get installed a glass splash back from weeks. No one answer there phone I’m utterly disappointed of this company. I paid in full 2 weeks before the installation on the day of the installation they cancelled at 3pm. Today they went to install it again and they cannot even do that.

25 July 2024
Unprompted review
TGS Southern Ltd logo

Reply from TGS Southern Ltd

Good Afternoon Daniel, We thank you for you review but would like to clear up a few facts.
You received a price from us and then on the 2nd July we confirmed the dates we had available for measuring and that fitting would be 2 weeks from then. You confirmed that was too late but confirmed go ahead 3 days later by which time we had had more jobs booked and measuring was now 15th July and fit 22nd of July. You then argued saying you had confirmed when what you actually said was "i'll check with the customer".
But you still booked the measure with us for the 15th. You then changed your mind and provided us the sizes so we would not have to measure or visit site. You very kindly paid for the works in full and very quickly.
We confirmed a booking date for fitting for the 22nd of July, but unfortunately I was not in that day until nearly 3pm and was not informed our glazier had not turned in due to illness. I did apolagise for you not being informed and after you had calmed down we confirmed fitting for the 25th. We arrived on the 25th as promised but to find the extractor, sockets and taps still all in situ and when we tried to remove the extractor to fit the glass we found it was not a straight forward job due to the inbuilt nature of the appliance. We took the decision not to try and remove it in case the extractor ended up getting damaged, we would have rung you but you are currently on holiday so we spoke to the tenant and they were more then happy for us to revisit when the extractor had been removed, we then spoke to Stan who also confirmed this. We could not return same day due to having other works scheduled after you, we do several jobs a day and book our works almost 2 weeks in advance. We came to the arrangement with Stan that we would drop the glass off and your company fit the glass in stead, we had moved on to our next job which had been in Greenwich so we left Greenwich after our job and returned to North London to drop the splashback off, effectively going back on our selves to get this delivered for you.
You produced photos that showed the extractor fan in situ but as stated I am not a glazier and did not realise this would be an issue.
I feel that everything on your part has been a rush due to you having this job "for months" already and while we appreciate the sensitive nature of the job and the time scale involved which is a creation of your own it left no room for error and unfortunately life does step in and issues arise on occasion. For this we apolagise, we have tried our best to help.
We are a family run business and have been trading for over 40 years, We value each and every one of our customers but unfortunately as in any business there is always someone who will not be happy with your services.

Rated 5 out of 5 stars

Thoroughly Recommended

We used Fullglass 10 years ago for our kitchen splashbacks and they still look brand new so we decided to have glass splashbacks in our new bathroom. We contacted Fullglass with our ideas and had very specific requirements with what we wanted. Discussed with Chrissie who listened and came up with a range of options. Nothing was too much trouble. We are absolutely delighted with our new bathroom and couldn’t be happier. It’s even better than we had hoped. We were kept updated all the way through and Fullglass worked with our builders. Thoroughly recommended

29 March 2023
Unprompted review
TGS Southern Ltd logo

Reply from TGS Southern Ltd

Thank you so much for you 5* review. We hope to help you again in the future. Kind Regards Chrissie

Rated 5 out of 5 stars

From start to finish I received an…

From start to finish I received an exceptional service and very fast turnaround. Couldn’t ask for more and would definitely recommend and will be using again

28 March 2023
Unprompted review
TGS Southern Ltd logo

Reply from TGS Southern Ltd

Thank you Jay, always appreciate nice feedback.

Rated 5 out of 5 stars

Great job!

Our dream kitchen was just complete with new splashback, made to perfection by Fullglass. Excellent customer service, very helpfull and patient team! Love the result at great price!!! Would definitely recommend and will use their services again for sure!

9 May 2022
Unprompted review

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