Fuelmate Reviews 119

Friendly and knowledgeable.
Invoicing system works well.
Early days but very happy with the service.

done everything they said they would and keep doing it, cant ask for any more really

Cheaper than my other fuel card

Basically it was a very straightforward process.I found that it helped a lot when the staff I dealt with were very good which helps a lot when you are a new customer and not sure of what to say/do.So would definately recommend to anyone,thank you

We have trusted Fuelmate for many years, our account manager Colin, is always an email away - providing fast thorough support whenever we need it. They also have an extensive range of fuel cards to meet all needs. We swapped some of our fuel cards this year and it was seamless. I would highly recommend them.

Fuelmate are very efficient with answering and dealing with any queries on our accounts straight away. I have a lot of accounts I manage and it's never a problem getting through to speak with them. Always very helpful and give good guidance if I need advise. A pleasure to work with.

Always helpful and informative, I deal with Dan whom is always on the ball regarding price/market changes.

Have been using fuelmate for our fleet for a few years now and have not moved away since despite many other offers. Pricing is good and ensure we keep it competitive via frequent reviews.
Colin is always quick and helpful when responding to any queries.

We’ve partnered with Fuelmate as our fuel card supplier for many years, and the experience has been excellent.
✅ Their weekly reports are clear and concise, making it easy to track spending.
✅ The flexibility to use numerous petrol stations ensures smooth and uninterrupted business operations.
✅ Colin and the team are always friendly and quick to assist whenever needed.
If you’re looking for a reliable fuel card supplier, we can highly recommend Fuelmate!

Colin and the team are always helpful. When asked for information they always respond very quickly. Would definitely recommend their service.

Friendly staff - invoices arrive electronically on time and DD always matches

Fuelmate have supplied our fuel cards for over 7 years now. We have been extremely happy with the service provided over that time as well as their customer service. it has all be right on point. We would be more than happy recommend them to other companies.

Excellent customer service.
User friendly website.

We have worked with Fuelmate for several years now - they are always competitive on price and the service is second to none. A friendly, helpful yet professional team are always at the end of the phone. Would highly recommend.

Used Fuelmate for a number of years and we have had excellent customer service. our point of contact , Tracey Easton is first class at getting things sorted quickly and efficiently , would recommend Fuelmate to any business.

Colin and the team at Fuelmate are always hand to help with anything that I need regarding fuel cards, payments, ordering new cards etc.
Friendly service and great people to deal with.

The service from Fuelmate is outstanding, nothing is a problem, I have a fleet of 26 vehicles and I have tried other fuel companies who promise you the earth but trust me, none have givem me service like Fuel mate has. You get straight through on the phone and your issue is corrected straigh away or I go online and thats easy to use too. Thank you to all at Fuel Mate especially Tracy who looks after our account. Thanks again. Elmfield Doncaster Ltd

This is the second company I have worked for where I have moved the fuel accounts over to Fuelmate. Having now been a customer for over 10 years I cant see anyone else I'd use. Easy to set up, honest advice and respond to any issues immediately. (usually drivers losing cards). The market is now flooded with card providers, I wouldn't look anywhere else

We've been with Fuelmate for around 2.5 years and have had great service throughout; nothing is too much trouble. Pricing is transparent, easy to deal with and I don't think we've ever had to query an invoice in that time.

Great fast efficient communication from the company Colin gets our emails replied to almost immediately. Competitive Fuel cards no problems. Would recommend their services.