FTUK Reviews 

798
•
TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Considering 297 reviews, reviewers had a great experience with this company. Customers frequently share that the support team is exceptionally helpful and responsive, providing quick solutions whenever questions arise during the trading journey. Many users also appreciate the smooth withdrawal process, noting that everything from the challenge rules to payouts is explained clearly from the start. However, some people mentioned experiencing frustrating delays when trying to withdraw their earnings, or dealing with unexpected rule restrictions on larger accounts. Some reviewers were not happy with the communication regarding their payout status, pointing out that responses can sometimes be slow or leave important questions unanswered.

What people talk about most

Customer service

Customers consistently note positive experiences with customer service, highlighting quick responses and... See more

Payment

Clients share ambiguous opinions on payment, with many reviewers praising smooth, reliable withdrawals and... See more

Service

Reviewers mention positive feedback about service, noting a reliable experience and a hyper reactive customer... See more

User experience

Customers had positive experiences with user experience, highlighting smooth platforms, fast communication,... See more

Staff

People report positive experiences with staff, frequently highlighting the quick responses and helpful... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Not only did your team answer quickly (1 day max, most of the times less than that... ) but the answers I got exceeded my expectations. To be specific : after I'd passed the challenge phase, I had a... See more

Company replied

Rated 5 out of 5 stars

Just received another payout from FTUK on the popular Flex Challenge Account. The rules are fair, the withdrawal process was smooth and now I am enjoying my payout. Its time to live the dream..More... See more

Company replied

Rated 5 out of 5 stars

Hi All I had many funded accounts, I blowthem up Got again new one..pass the flex chellenge, IM ON 5TH PAYOUT ...non reject so far!!! So...be discipline, be consistent and control you... See more

Company replied

Rated 5 out of 5 stars

Great experience with FTUK I activated my $100K Flex account with FTUK in August 2026, and my experience has been very positive. I only had to pass one challenge, and the communication throug... See more

Company replied


Company details

  1. Education Center

Written by the company

FTUK has been funding traders worldwide since 2021, offering Forex & Futures prop trading programs built for traders. Our Buy After You Pass program lets you prove your trading skills first and only pay once you've passed. With just a 4% profit target, no time limit and straightforward trading rules, it's a simple way to earn your funded account. FTUK also offers Instant Funding, 1-Step and 2-Step programs, giving traders the freedom to choose the path that suits their trading style. Funding traders worldwide since 2021.


Contact info

3.8

Great

TrustScore 4 out of 5

798 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 73% of negative reviews

Typically replies within 24 hours

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3.8

All reviews

(798)

319 reviews in the last 12 months

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Rated 2 out of 5 stars

Inconsistent processing of payouts and…

Inconsistent processing of payouts and delayed customer service for Futures.

I love their trading interface and their payout processing once approved.

However,

Payouts:

However, I've received 2 payouts from this firm and both times I've had to send several emails for them to respond to my request. They do not process the payouts in the time they advertise 1 or 2 days or 1 hour. My 2 payouts I've had to wait for about a week after sending several emails. I'm on the fence with continuing to trade with this firm.

Inconsistent Payout Processing

I'm beginning to believe that they are looking for a reason to deny payouts. Out of the 5 payout request that I have thus far, I had 2 that were rejected, 2 that were paid out after waiting for about a week, and 1 I've submitted yesterday. All 5 payouts, I've applied the same trading style but only received 2 payouts out of 5 using the same trading strategy. I am losing confidence in this firm because they are inconsistancies.

I hope this firm adjust their internal procedures and become more reliable and dependent.

Response to FTUK,

Why does your FIRM take too long to process payouts?? It takes a days to get a response and even more time to processed the payout? You're response was generic and just restated your procedures.

7 July 2026
Unprompted review
FTUK logo

Reply from FTUK

Hello Dwayne,

Thank you for your feedback.

As you mentioned yourself, you have successfully received 2 payouts from us, which demonstrates that payouts are processed without issue when no violations are detected.

In cases where our system flags potential rule violations, we always contact the trader first for clarification before making a final decision. We believe it's only fair to hear the trader's side rather than making assumptions, even if that means the review takes a little longer.

While this additional review can extend the processing time, it is done to protect both legitimate traders and the integrity of the platform. We would rather spend extra time reviewing a case thoroughly than make a rushed decision without hearing the trader's side.

We appreciate your feedback regarding the review time and will continue working to make these processes as efficient as possible while maintaining a fair and consistent review process for everyone.

Kind regards,
FTUK

Rated 5 out of 5 stars

Received my first payout today

Received my first payout today! It was slightly delayed, but it came through. Every prop firm has pros and cons, but what stands out most here are the spreads—they are significantly lower than other firms.
I’m using the Flex Funded account, which is easily their best challenge option. Keep in mind there’s a 20% consistency rule, so you have to stay disciplined, but if you do, you get to withdraw every 5 days. Pro tip: Use a crypto wallet address for payouts—it’s super quick.
I'll be posting updated reviews after each payout!

21 July 2026
Unprompted review
Rated 5 out of 5 stars

FTUK Surprised me

FTUK, is amazing. Seeing my first payout from prop firm. I have actually heard a lot of negative stories about many prop firm. Yours is super amazing. I took a flex challenge from my mind it can't be real. But you guys surprised me. I will recommend you a million times.

20 July 2026
Unprompted review
Rated 4 out of 5 stars

Great customer service

Customer service was quick and very helpful. I would very much recommend FTUK to every trader. Especially their Flex challenge option. Very accessible for new traders/people with less money like myself. Good luck trading to all who read this

20 July 2026
Unprompted review
Rated 5 out of 5 stars

I have finally got my 1st Payout 😀

I have finally got my 1st Payout 😀

Super happy, I took the flex challenge $50K and got a payout of roughly $960 after my split.

Things I would like to point out and hope it's useful to people: min 30sec trade duration keep that in mind, avoid major news where possible as it's just too unpredictable. The account protector is at 2% so I would personally not risk more than a 1% on each trade. Slow and steady wins the race and TRY not to give in to FOMO easier said than done. Lastly Thank you to everyone at FTUK for the support and hopefully...I don't blow my account 😅

19 July 2026
Unprompted review
Rated 1 out of 5 stars

Has anyone here successfully continued…

Has anyone here successfully continued trading after receiving their first payout? I’m asking because, in my case, I discovered that the payout amount is treated as a loss against the account’s drawdown limit. This means that withdrawing a 5% profit could leave the account very close to its maximum allowable loss. Moreover, the full 5% was deducted from my account, even though I received only around 0.75% as a concession due to rules related issue.

30 June 2026
Unprompted review
FTUK logo

Reply from FTUK

Hello Jerome,

First of all, congratulations on reaching your first payout! We're genuinely happy to see traders succeed.

We'd also like to mention that Trustpilot isn't the best place to ask questions like this, as it's intended for reviews. If you're looking for feedback or experiences from other FTUK traders, our Discord community is the right place. There you'll find many active traders, some of whom have been trading with FTUK for years and are happy to share their experiences.

Regarding your question: yes, after a payout, the payout amount is deducted from your profits.

If you'd like us to review your account together or explain anything in more detail, feel free to open a ticket or ask in our Discord. We're always happy to help.

Kind regards,
FTUK

Rated 1 out of 5 stars

WARNING: This company is a complete scam! Do not trade with them.** > I have traded with them three times, and they pulled the exact same trick on me twice.


> **WARNING: This company is a complete scam! Do not trade with them.**
> I have traded with them three times, and they pulled the exact same trick on me twice.
> During my **first experience**, I made a profit of over $3,000. However, they refused to pay out, claiming that I had violated one of their rules. As a professional trader who has worked with numerous prop firms, I know for a fact that I did not break any rules.
> In my **second attempt**, after going back and forth with them, they provided me with a new account. Shockingly, the exact same issue happened again, and they used the same excuse as the first time to deny my profits.
> By the **third time**, they gave me another account, but I was so fed up with their manipulation that I deliberately blew (lost) the account on purpose just to get away from them.
> Please save your time, money, and nerves. Do NOT deal with this fraudulent company!
> Al Saleh MohamadOmar

16 July 2026
Unprompted review
Rated 1 out of 5 stars

Shall update again after the withdrawal

My latest review 6th August 2026
After they offered me Retake, i made 10 days 0.5% and requested for a payout.
Waiting for the Payout.
- No Martingale, No Grid, No Anti Scaling
- Just with one position at a time with same lot size and same SL for all orders.

This was experience on 16th July 2026.
I strictly did not use martingale strategy nor anti-scaling, and also with minimum trade duration. Not reached daily drawdown limit too. Nor did i reach the 2% open trade drawdown.
Let's see, I have requested for a withdrawal. I shall update and give full review after i receive my withdrawal.
I was given 50% of my payout, though I did not break any rule.
Let’s see I’ll be giving a gap after a loss and let’s see if I get my full payout as mentioned.

16 July 2026
Unprompted review
Rated 1 out of 5 stars

PREMEDITATED FRAUD: A Masterclass in Deceptive Trade Practices and Breach of Contract.

To the management of FTUK: Let’s dispense with the illusion that you are running a legitimate financial institution. You are operating an undercapitalized B-book bucket shop, and your recent actions toward my account have provided a textbook case study in corporate fraud.

I entered your ecosystem, executed precise risk management, and extracted substantial profits within minutes. At no point did I even come close to the daily drawdown limits. However, the moment my account became a liability to your internal P&L, your operation panicked.

First, you attempted to gatekeep my earned payout using a buried "Profit Consistency" rule—a classic bait-and-switch tactic designed to lock successful traders in a perpetual loop of unnecessary market exposure. When I continued to trade profitably, scaling into a position by executing a second entry 10 seconds later to optimize my average price, you instantly terminated my funded account.

Your justification? A fabricated, retroactive violation for "scaling" or "adding to a position." Let’s be unequivocally clear: penalizing a trader for standard, risk-adjusted scaling is not a legitimate trading rule. It is a desperate escape hatch used by an insolvent firm that cannot afford to pay its winners. You deliberately keep your terms vague so you can weaponize them the moment a trader outmaneuvers your system.

You do not get to arbitrarily rewrite the terms of engagement post-factum just because your rigged system is bleeding money. In the corporate legal world, this is defined as a material breach of contract and deceptive trade practices. I have cataloged every trade ledger, timestamp, and discrepancy in your terms of service.

To the CEO running this facade: Your desperation is showing. A legitimate, well-capitalized firm hedges its successful traders; an insecure, failing operation bans them. Keep the challenge fee. Consider it a charitable donation to a bankrupt business model. I will ensure this documented breach is forwarded to every major trading forum and regulatory watchdog. You didn't just lose a profitable trader today; you publicly exposed your own insolvency.

15 July 2026
Unprompted review
FTUK logo

Reply from FTUK

Hello Efe,

We're a little confused by your review, as we can currently see two active accounts under your name. You're also listed as an active trader on our end.

Because of this, we're wondering if there may be some misunderstanding, or perhaps you're referring to a different prop firm.

Please reach out to our support team, and we'll be happy to investigate this with you. If there's been any mistake or misunderstanding, we'll work with you to clarify it as quickly as possible.

Kind regards,
FTUK

Rated 1 out of 5 stars

Why my account number-942004 is blocked

15 July 2026
Unprompted review
FTUK logo

Reply from FTUK

Hi Vishu,

We believe there may be a misunderstanding. From our side, your account appears to be active and not blocked.

Could you please check again and let us know if you're still experiencing any issues? If so, we'll be happy to investigate further and help you resolve them.

Kind regards,
FTUK

Rated 1 out of 5 stars

A follow up to my original review.

A follow up to my original review.. so when i requested a withdrawal ftuk asked me questions which i answered.. then nothing.. i begged them to send me my profit as i had earned it.. i told them id forfeit on my mortgage payment..: they didnt pay me.. 7000 they took away from me... all those trades were my own, my time.. no doubt they will reply to this to contact them via email to make them look good... I've emailed them a dozen times without response.. heartless company... go on ftuk reply to this one asking me to contact via email..again..

14 July 2026
Unprompted review
FTUK logo

Reply from FTUK

Hello Martyn,

After you shared this message:

Martyn Saunders: "I want my money back... this is the third company ive gone with... each one ive made money for and each one has denied me my money.. im in a very dark place and i thought your company was my future.. youve just compounded my fragile mental state

Just send me back the money i paid for the accounts, thats the decent thing to do at least and keep the profits

Nova 13k funded top 8k. Now ftuk having made 4.2k. All making excuses not to pay me out... i cant take this anymore.....

For my wife..
Im sorry... it happened again... I've taken screenshots for you
I made money honestly again.. and yes excuses not to pay out..
I know.. i know you said... but i trusted this company... im sorry :pensive:

My wifes now got all the details of what your company has done to us if anything happens to me.

I would like your ceo to email me so i can arrange a meeting and tell them how disappointed and disgusted i am with the treatment ive been given and look them in the eyes and tell them they are about to make a disabled woman homeless

As a gesture of goodwill, we issued you a full refund, even though we were under no obligation to do so. We did this because we wanted to support you during what you described as a very difficult time"

It is therefore disappointing to now read your updated review. You also stated yourself that this was the third proprietary trading firm where you claimed to have been denied a payout. Given that context, it appears this is not an isolated situation.

We genuinely wish you all the best, but we also believe it is important that reviews reflect the full facts of what occurred. We stand by our decision and consider this matter closed.

Kind regards,
FTUK

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