Free Spirit Automotive Reviews 

58
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Had the pleasure of of dealing with Mark, very relaxed sales process, not pushy at all and gave me the time to look over the car. Would absolutely recommend taking a visit to Free Spirit if you’re loo... See more

Company replied

Rated 5 out of 5 stars

Dealing with Mark, was very easy. From finding a car I liked , to driving it away ( along with a trade in ) took only 4 days. All options and services explained clearly, backed up with emails,... See more

Company replied

Rated 5 out of 5 stars

Really pleased with the service I received from Free Spirit Automotive Ltd. Mark made the whole process easy and stress-free from the moment I viewed the car. Very welcoming, helpful and genuine... See more

Company replied

Rated 5 out of 5 stars

Free Spirit Automotive were a pleasure to do business with. The purchase of my MG from Mark and his team went through smoothly. Would not hesitate to visit Free Spirit for my next vehicle.

Company replied

Company details

  1. Used Car Dealer
  2. Car Inspection Station
  3. Car Service

Written by the company

Free Spirit Automotive Ltd is a specialist independent Car Sales, Service and MOT Centre, operating from attractive spacious and modern premises in Leighton Buzzard, Bedfordshire. Free Spirit has a fine reputation with its customers and is very proud of the number of repeat customers in both its sales & service departments. We look forward to welcoming you…


Contact info

4.8

Excellent

TrustScore 5 out of 5

58 reviews

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4.8

All reviews

(58)

21 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent customer service

Mark was great, good comms and a nice guy. No hard sell, customer service how it should be

15 May 2026
Unprompted review
Free Spirit Automotive logo

Reply from Free Spirit Automotive

Thank you for your custom & leaving Mark such a nice review.

Rated 5 out of 5 stars

Friendly and Relaxed Car Showroom

Had the pleasure of of dealing with Mark, very relaxed sales process, not pushy at all and gave me the time to look over the car. Would absolutely recommend taking a visit to Free Spirit if you’re looking for a new car.

15 May 2026
Unprompted review
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Reply from Free Spirit Automotive

Thank you for leaving Mark such a wonderful review, i will make sure he reads it.

Rated 5 out of 5 stars

Superb Suzuki

Dealing with Mark, was very easy.
From finding a car I liked , to driving it away ( along with a trade in ) took only 4 days.
All options and services explained clearly, backed up with emails, providing more in-depth info as needed.
All staff I met and spoke to, were very helpful and friendly.
I was kept up to date with emails and texts prior to collecting the car.
Excellent service
Easy and efficient.
Thank you

5 May 2026
Unprompted review
Free Spirit Automotive logo

Reply from Free Spirit Automotive

Thank you for such a lovely review. Glad Mark made the process so easy for you.

Rated 5 out of 5 stars

Free Spirit Automotive were a pleasure…

Free Spirit Automotive were a pleasure to do business with. The purchase of my MG from Mark and his team went through smoothly. Would not hesitate to visit Free Spirit for my next vehicle.

12 March 2026
Unprompted review
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Reply from Free Spirit Automotive

Thank you for leaving such a nice review

Rated 5 out of 5 stars

Excellent Experience – Highly Recommended

I recently bought my BMW 320 from Free Spirit Autos and honestly couldn’t be happier with the experience. From the moment I arrived, Mark and the team were friendly, helpful, and genuinely interested in making sure I found the right car for my needs.
The whole process was smooth and straightforward, with no pressure at any point. They were open, honest, and happy to answer all my questions, which really built my confidence in buying from them.
There were a couple of minor issues after the purchase, but this is where their customer service really stood out. As soon as I got in touch, they dealt with everything quickly and professionally without any hesitation. It’s clear they genuinely care about their customers and the reputation of their business.
It’s not always easy finding a garage you can trust, but I would absolutely recommend this one to anyone looking for a quality used car and excellent aftercare. I’ll definitely be returning in the future.

15 April 2026
Unprompted review
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Reply from Free Spirit Automotive

Wow thank you for such a wonderful review & of course your custom!

Rated 5 out of 5 stars

Very helpful

Very helpful, collected us from the railway station then let us look around the car on our own so no pressure. The car was great and so was the service received. Thanks

27 April 2026
Unprompted review
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Reply from Free Spirit Automotive

Thank you for your custom and 5* review.

Rated 5 out of 5 stars

Great service from mark

Great service from mark, he was super helpful and answered any questions I had. The sale was quick and seamless. Would highly recommend this dealership!

9 May 2026
Unprompted review
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Reply from Free Spirit Automotive

Glad Mark was able to help, thnak you for your custom!

Rated 5 out of 5 stars

Professional and Friendly Service

Really pleased with the service I received from Free Spirit Automotive Ltd. Mark made the whole process easy and stress-free from the moment I viewed the car.

Very welcoming, helpful and genuine service, with no sales pressure at all. The car was fully serviced before I collected it and everything was ready exactly as promised.

A great buying experience and I’m so happy with my new car.

20 April 2026
Unprompted review
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Reply from Free Spirit Automotive

We are glad your happy with your new car and that Mark was able to help and you felt no pressure!

Rated 5 out of 5 stars

Great buying experiencing from a well presented dealership

Great buying experiencing by my first EV, a Hyundai Kona. All done remotely, picked up from the train station on collection day and pleased to see a well presented car from a well presented car dealership.

1 April 2026
Unprompted review
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Reply from Free Spirit Automotive

Thank you for your custom, we are glad we and the car met your expectations. Thank you for the 5* review.

Rated 5 out of 5 stars

Experience was great with free spirit

Experience was great with this dealership got my dream car from here very helpful staff got car in perfect condition everything is upto date Highly recommend

3 April 2026
Unprompted review
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Reply from Free Spirit Automotive

Glad we could help in finding your dream car! Thank you for the review

Rated 5 out of 5 stars

Free Spirit Automotive

Free Spirit Automotive - the staff are great! Friendly, helpful and accommodating. They gave honest advice and support throughout the process of changing cars. Really lovely!

24 March 2026
Unprompted review
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Reply from Free Spirit Automotive

Thank you for your custom & 5* review.

Rated 5 out of 5 stars

Highly recommended company who provided an excellent buying experience

I saw a BMW X1 advertised on the auto trader website and after a quick call we arranged to view the car. From the initial enquiry to the viewing and purchase we were treated well. A part ex figure was agreed and we arranged to pick the car up following a new MOT and service. On collection we were informed that the front pads and discs had been renewed as they were getting low even though the car had sailed through the MOT. There was no sales pressure from Mark at any time. I would strongly recommend Free Spirit to anyone and would return if we change the car again. The car is everything we wished for and I highly recommend the guys.

5 March 2026
Unprompted review
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Reply from Free Spirit Automotive

Wow thank you for you such a wonderful review!

Rated 5 out of 5 stars

Excellent service

Excellent service, the staff were all helpful and friendly and explained the full process simply.
I will definitely use them again in the future!

13 February 2026
Unprompted review
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Reply from Free Spirit Automotive

HI, thank you for your custom & 5*review

Rated 5 out of 5 stars

Highly Recommended

Family run business. Jamie, Mark and Denis were super helpful. Great car. A pleasure to deal with on all fronts. Highly recommended.

14 March 2026
Unprompted review
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Reply from Free Spirit Automotive

Thank you so much for your business and 5* review.

Rated 5 out of 5 stars

I recently had a really great…

I recently had a really great experience buying my car and couldn’t be happier with the whole process. The sales team were friendly and very helpful from start to finish. There was absolutely no pressure at any point. They gave me plenty of time to look around, ask questions, and take the car for a test drive. The car itself was spotless, and came with a fresh service and full MOT before I collected. I’m really pleased with my new car and would recommend this dealership to anyone looking for a straightforward, positive buying experience.

6 March 2026
Unprompted review
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Reply from Free Spirit Automotive

Thank you for your custom & lovely review.

Rated 5 out of 5 stars

My experience with this company from…

My experience with this company from start to finish has been a pleasure. Free spirit had a great selection of cars and a very professional layout and welcoming feel. I purchased a car from mark who could not do enough to help. Any questions or problems I had mark solved straight away. Would highly recommend the guys at free spirit! Turned what can be a stressful process into an easy and enjoyable one.

30 January 2026
Unprompted review
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Reply from Free Spirit Automotive

Thank you for such a lovely review

Rated 5 out of 5 stars

I had a good experience

I had a good experience when I bought a used Mercedes A Class with Free Spirit. It was the first time I had visited them. They were very helpful during the purchase and assisted with test drives and answering questions. They helped with completing the necessary forms to complete the purchase. Collection arrangements were straight forward. Car health checks and aftercare provided by the service team. I would be happy to use them again.

11 October 2025
Unprompted review
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Reply from Free Spirit Automotive

Thank you for your custom & 5* review

Rated 5 out of 5 stars

​One of the No1

​One of the No. 1 Car Dealers: This suggests they are highly regarded and top-tier in your opinion.
​Reasonable Price: Indicating good value for money.
​Best Customer Service: Highlighting a professional, helpful, and transparent buying process.
100% Recommendation: The highest praise a customer can give.

6 November 2025
Unprompted review
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Reply from Free Spirit Automotive

Thank you for your custom & 5* review.

Rated 5 out of 5 stars

Mint

Incredible staff, open, honest and helpful

27 October 2025
Unprompted review
Free Spirit Automotive logo

Reply from Free Spirit Automotive

Wow thank you for your customer and such a nice review!!

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