FSAstore.com Reviews 46,932

TrustScore 3 out of 5

3.2

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Rated 1 out of 5 stars

I ordered a huge order and was excited because it connected directly to my FSA card. I did notice many things were higher priced than the pharmacy. I encountered many issues with my order and... See more

Rated 5 out of 5 stars

I love using this store because you never have to worry about what is or is not eligible. Also I have found items cheaper on this site vs the store. They don’t always have the brands but they alway... See more

Rated 1 out of 5 stars

Similar to other reviews, ordered, items never showed as shipped. Dealing with customer service has been a frustrating circle of no action. Tried to find senior management contact info on their websit... See more

Rated 5 out of 5 stars

Since discovery of this online store. I have been able to order things for my aging body that make life more comfortable and less painful. Aids for after knee surgery. Even sun screen for pensing Hawa... See more

Company details

  1. Shopping & Fashion

Information provided by various external sources

FSAstore.com is flex spending with zero guesswork. It’s both the largest e-commerce destination for guaranteed FSA-eligible products and an educational resource that you can actually understand. It’s the company's mission to help millions of FSA holders manage and use their accounts, and save on more than 4,500 health items using tax-free funds. We accept all FSA/HSA cards, and major credit cards, and provide 24/7 customer service via phone, live chat and email. Orders over $50 ship for free.


Contact info

3.2

Average

TrustScore 3 out of 5

47K reviews

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Rated 3 out of 5 stars

Fair enough

Fair enough. Not to excited about the prices...usually okay but occasionally higher than market price unless discounted. Expiry dates on meds are too close for comfort. Okay, but needs to expand its brand availabilities in my opinion.

9 December 2021
Rated 4 out of 5 stars

I order frequently from FSA and I…

I order frequently from FSA and I really like the convenience but this last order I never received it and per customer service, it was delivered on saturday. I don't know where the carrier dropped it off but they normally come to my door or gate to deliver. I was home all day and I never saw fedex come to my door or gate. Maybe I should not order around the holidays. But customer service is working with me and they responded right away to my concern about the order.

8 December 2021
Rated 5 out of 5 stars

Love it!

I had excess money in my FSA and my brother recommended this site. Amazing! They have items that I use in my every day life that I can use my extra savings money for at the end of the year. So much to choose from also.

8 December 2021
Rated 5 out of 5 stars

It was easy

It was easy! I ordered several great items that helped use my HSA money and benefited our health greatly!

7 December 2021
Rated 1 out of 5 stars

If I could give it ZERO stars I would

If I could give it ZERO stars I would! One of the items was defective and on Nov 18 they said they would refund my money and I still haven’t gotten anything! I tried calling, emailing and chatting and NO ONE WILL RESPOND!

7 December 2021
Rated 1 out of 5 stars

This is the second time I have…

This is the second time I have purchased from the FSA store. The Depends purchased the first time were perfectly fine. I have opened 2 of 7 bags purchased and nearly half of the items in both bags are coming apart at one of the seams. A definitely bad product.

7 December 2021

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