My first Fruugo purchase went very smoothly and arrived quicker than I anticipated compared with other services I have used. Tracking also worked better than some though handover to last mile servic... See more
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Ordered the wrong component (so much options on the web) Returning it but stuck at customs Need a contact number and person for my returns to clear customs
Varan kom fram i sinom tid early bird skulle leverera till dörr, men hängdes med krok vid min postbox, där vem som helst kunna ta varan annars helt OK
Fruugo seems to be a good re-seller company. Unfortunately my product arrived damaged and could not be used. I reported this and was immediately fully refunded with no questions asked. This can always... See more
Company details
Written by the company
Fruugo simplifies buying products from around the world. Our mission is to provide great choice and the freedom to shop safely wherever you are, from wherever you want, through one global marketplace.
Contact info
Fountain Street House, Fountain Street, LA12 7EQ, Ulverston, United Kingdom
- fruugo.se
4.3
Excellent
27K reviews
Asks customers to review
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The product was exactly as promised
The product was exactly as promised, it also arrived earlier than promised which was great. It arrived just in time for my mother birthday!
18 April 2026
It works really good !
18 April 2026
Very good
Very good, prodoct was excellent.
Cheap, got extra tools, packaging was the best Ive seen, very safe for transport.
18 April 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Unreliable and without any referencesUnreliable and without any references. I bought a slush machine from them, and after it arrived, the machine was turned on.
Unreliable and without any references. I bought a slush machine from them, and after it arrived, the machine was turned on.
اYou are a bad and unreliable company, the machines are bad, and the machine you sent is full of problems. I am now unable to use the device, it is of no use to me, and I do not want it or a refund.After the sale, no one contacts you and there is no solution.
19 March 2026
Unprompted review
Reply from Fruugo Sverige (SE) - fruugo.se
Hello,
Thank you for your review.
We are very sorry to hear this.
A member of our customer care team will be in touch very soon to help.
Kind regards
The delivery was fast but they ended up…
The delivery was fast but they ended up shipping me a fake arencia product :( couldnt reach out for help on their page because of it not loading.
10 April 2026
Unprompted review
Reply from Fruugo Sverige (SE) - fruugo.se
Hello,
Thank you for your review.
I am very sorry to hear this.
A member of our Customer Care Team will be in contact to help resolve this issue.
Kind regards
All good
All good, product is ok, price is good, the only drawback is that you need to wait for 2 to 3 weeks to get your goods.
15 April 2026
Mostly a good experience
Yes, this time was quite short delivery time and really good price.
Only issue is about delivery. I would prefer a choice for drop off point instead of it being delivered to my address.
14 April 2026
Long delivery time
14 April 2026
Long delivery-time
13 April 2026
It was a 50 years old rely
It was a 50 years old rely, which had be changed abd you could deliver.
12 April 2026
Products are well packed and intact
Products are well packed and intact, also delivered pretty fast!
11 April 2026
Exilent service
11 April 2026
I didn't receive what I ordered
I didn't receive what I ordered, but they refunded my money.
11 April 2026
Excellent and realy amazing a couples…
Excellent and realy amazing a couples of taps on a screen and the stuff dimps down in my briefcase a couples of days later.
Are we in the future now?
9 April 2026
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