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Froya OrganicsReviews 

8,015
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 5,814 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their effectiveness, noting significant improvements in skin hydration, tone, and overall health, with many appreciating the natural ingredients. The quality of the products is frequently highlighted, with users experiencing clearer, smoother, and firmer skin, even for those with sensitive or problematic skin conditions. Reviewers also commend the exceptional customer service, citing quick response times, efficiency, and a helpful, friendly staff who resolve issues seamlessly. However, some customers experienced product issues, such as irritation, dryness, or a greasy feel, with a few finding the texture difficult to work with or noticing a yellow tint. A small number of people also reported dissatisfaction with customer service, mentioning unreceived orders or a lack of response to their inquiries.

What people talk about most

Product

Consumers find the products to be highly effective, with many reporting significant improvements in skin... See more

Quality

People report positive experiences with quality, with many reviewers stating the products truly work wonders... See more

Customer service

Customers consistently note positive experiences with customer service, often describing it as excellent,... See more

Response time

Customers had positive experiences with response times, frequently praising the quick, efficient, and... See more

Staff

Clients share positive opinions on staff, consistently praising their responsiveness, helpfulness, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Cautiously optimistic! I've suffered with cystic acne my whole life. As a 43 year old, it's so exhausting and so I'm always very cautious to get excited. With that, things have cleared up tremendously... See more

Company replied

Rated 5 out of 5 stars

I love that I'm not paying for a bottle of water; even better that what's in the jars is 100% natural, none of the toxins, hormone disruptors, carcinogens and other assorted caca found in grocery stor... See more

Rated 5 out of 5 stars

Great fast delivery, and I have now been using the cream for eczema and psoriasis on my skin mostly in the patches where I have flare ups of TSW (Topical Steroid Withdrawal). So far so good, it doesn’... See more

Company replied

Rated 5 out of 5 stars

I needed to cancel an order that had already been charged and the team at Froya (Ale, specifically) worked incredibly fast to respond to me and to contact the warehouse to cancel my order and start th... See more


Company details

  1. Cosmetic Products Manufacturer
  2. Cosmetics Store

Written by the company

Handmade skincare from arctic plants. Stop aging, rosacea, acne, psoriasis, eczema, dark circles, joint pains, and eye bags in days. 0 water, fillers or nasty chemicals used. 80,000+ women with transformed skin. Better skin in 60 days or money back. Free shipping on all orders over $40.

Wild Arctic Plants

Written by the company

You have never tried skincare like this
Look at our products. You have seen nothing like it. Wild arctic plants mixed with beeswax. Read our reviews - people are getting transformations in DAYS.

Better Skin or Money Back

Use it for 60 days risk free

Use it for 60 days risk free
"If our products don't help you improve your skin within 60 days of daily use, we don't want your money. We know that our solution is extremely effective. But we also know that it's not going to work for everyone and their mother."

Contact info

Promotion box for Froya Organics

Save Up To 46% If You Buy Today

Save 10% extra with the code "TP". PS: Only for a limited time!

4.7

Excellent

TrustScore 4.5 out of 5

8K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 89% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.7

All reviews

(8,015)

5,739 reviews in the last 12 months

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Rated 1 out of 5 stars

BE WARN

BE WARN, THEY ARE SCAMMERS! I bought off this website last year and no issues, this year I restock and bought over £100 worth of goods, i recieved nothing, I contacted them twice and no response, I managed to track down froya customer services email they claimed i raised it with incorrect website but how could it be when is the SAME WEBSITE I used, i lost ny money and no products NEVER AGAIN

28 May 2026
Unprompted review
Froya Organics logo

Reply from Froya Organics

Hi Ha Hoang,

We are truly sorry that this has happened to you. We completely understand how upsetting and frustrating this must be.

However, as we explained in our email correspondence, this purchase was not made through Frøya Organics. Unfortunately, you placed your order through a fraudulent website impersonating our brand.

After reviewing the email attachment you sent us, we were able to confirm that it contains links directing to www.froyaorganicsskin.com, which is not our official website. It also shows an order number #1130, Frøya Organics order numbers always begin with "FO" followed by more than six digits (for example, FO1234567) These are clear indicators that the purchase was made through a fraudulent website, not through Frøya Organics.

We have advised you to contact your bank to dispute the transaction, as the payment was not made to Frøya Organics, and we are actively taking legal action against these fraudulent websites.

We'd also like to take this opportunity to warn other customers that our only official website is www.froyaorganics.com If you are ever unsure, please contact us before placing an order, we'll always be happy to verify that you're purchasing from the genuine Frøya Organics store.

We sincerely hope your bank is able to recover your funds as quickly as possible.

Best.

Rated 5 out of 5 stars

The support staff took IMMEDIATE

The support staff took IMMEDIATE and ongoing care and attention of a need I had. I can honestly tell you other companies I have had similar concerns with did not come close. Froya responded to my emails literally within minutes. A plus.

30 June 2026
Unprompted review
Rated 5 out of 5 stars

I had questions about skin issues and…

I had questions about skin issues and wanting to try these products, so I used the chat box on the website and MAN was the Customer Service excellent help and VERY quick as well! I know exactly what I need to order and will return to them again and again!

30 June 2026
Unprompted review
Rated 5 out of 5 stars

Shampoo Explodes No More

I wrote to Froya to tell them about my sisters gift of the Mature Hair care exploding in the mail. They immediately responded and have agreed/are shipping her a new bottle.

I stand by this product and company! I use their skin care products and joint cream as well. I am a Fan

24 June 2026
Unprompted review
Rated 5 out of 5 stars

I love these products

I love these products. They're luxuriously moisturizing without feeling greasy. And almost daily I'm told "you're glowing!"
I never want to be without them!

30 June 2026
Unprompted review
Rated 5 out of 5 stars

Amazing Customer Service

JK is truly awesome! I’m so grateful for their kindness, prompt response, and willingness to go above and beyond. I had to cancel and order that was already in progress bc of life circumstances, and JK helped me by contacting the warehouse and doing everything in their power to help me. Thank you for amazing customer service, JK!!

30 June 2026
Unprompted review
Rated 5 out of 5 stars

Decided to suspend all other skin care…

Decided to suspend all other skin care options , except for my favorite oil cleanser, while I use this system. So far I definitely see ann improvement in texture and hydration. That glow is no joke! I also am enjoying the firming I’m noticing. The undereye area is my greatest concern and I’m looking forward to seeing what’s possible by the time I finish that jar.

30 June 2026
Unprompted review
Rated 5 out of 5 stars

Amazing customer service 🥰❤️🥰I had forgotten to change the…

I had forgotten to change the pre-marked reorder button to every 10 weeks, so when my order confirmation came l was in a panic! I immediately reached out to customer support and was greeted warmly and helped immediately! 🥰❤️
Everything got worked out and my subscription was charged to every 10 weeks by the next day! It was amazing and friendly! 💕💖💕

29 June 2026
Unprompted review
Rated 5 out of 5 stars

This company has excellent customer service

This company has excellent customer service. One item was short on a recent order, and I contacted the company and they replied immediately. AND they took care of the shortage asap. I can't say enough about how efficiently and quickly they handled this. I can't wait to use the products. Thanks again. Laurie Kealing

29 June 2026
Unprompted review
Rated 5 out of 5 stars

Sorted out an issue on delivery and was…

Sorted out an issue on delivery and was delighted. thank you Froyaorganics for your excellent customer support.

24 June 2026
Unprompted review
Froya Organics logo

Reply from Froya Organics

Hey Sarah! So glad that delivery issue got sorted and left you delighted. Thanks so much for the kind words!

All the best,
Tobias @ Frøya

Rated 5 out of 5 stars

A+ Humans

Super fast and friendly customer service!

30 June 2026
Unprompted review
Froya Organics logo

Reply from Froya Organics

Hey Katie! "A+ Humans" might be my favorite title today!! So glad the team was fast and friendly for you.

All the best,
Tobias @ Frøya

Rated 5 out of 5 stars

Great service when i wrote the wrong…

Great service when i wrote the wrong adress. Fast and polite.

30 June 2026
Unprompted review
Froya Organics logo

Reply from Froya Organics

Hei Malin! So glad the team was fast and polite when sorting out the wrong address. Thanks for the feedback!

All the best,
Tobias @ Frøya

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