Eind augustus heb ik een review achtergelaten op Froothie International (zie hieronder) maar tot op heden geen reactie van Froothie. Het komt er op neer dat ze weigeren om een d... See more
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We have had much fun over the past few days trying out our new optimum blender...smoothies, apricot and cashew balls, a cashew cheese cake with a macadamia date crust with raspberry topping. It has pr... See more
Company replied
Excellent after-sales service! My father broke the jagset of Optimum 9200 by improper use of the machine after a year of purchase. The after-sales team sent the jagset including the lid and the blad... See more
Company replied
Had this blender for not even 4 years and the jug has cracked twice and the blade broke for the 3rd time this morning. Customer service is hell to deal with each time, accusing you of using incorrectl... See more
Company replied
Company details
About Froothie NL
Written by the company
Hoge kwaliteit keukenapparatuur
"Zoals de oude gezegde luidt: U betaalt voor KWALITEIT en KWALITEIT doorstaat de tand des tijds" - Justin Chellis, Ayr, Queensland.
✓ Optimum high-performance blenders, juicers & andere keukenapparatuur van Froothie direct leverbaar
✓ Gratis verzending vanaf €200,-
✓ 30 dagen geld-terug-garantie
✓ Topaanbiedingen, lage prijzen
✓ Veilige betaalmethodes - Betaling in termijnen
✓ Levenslange garantie optioneel
✓ Top 5 ⭐ beoordelingen
Froothie is een van de snelst groeiende wereldwijde merken die zich richten op gezondheids- en welzijnsproducten. Wij zijn de exclusieve distributeur van Optimum - een van de meest vertrouwde keukenapparatuur ter wereld.
Bezoek ons op https://www.froothie.nl/
Froothie begon met een klein, eenvoudig idee om fruit, groenten en apparatuur te leveren aan lokale cafés en sapbars. Naarmate de tijd verstreek, ontwikkelden we een diepere passie voor gezond leven en begonnen we met het creëren van ""Froothie"" 🍎🌱🧡
Ons doel is simpel: we willen u uitrusten met de beste kwaliteit Juicers, blenders en apparaten van Optimum om u te helpen een gezondere levensstijl te leiden. We delen graag onze kennis en tips over gezond leven via onze Real Food Revolution-workshops, YouTube-video's, blogs, mediakanalen en partner-influencers over de hele wereld 😄
Instagram: https://www.instagram.com/froothie/
Facebook: https://www.facebook.com/froothie/, https://www.facebook.com/froothie.de/
Froothie Family Facebook Groep: https://www.facebook.com/groups/177230346528016/
Real Food Revolution: https://www.therealfoodrevolution.com.au/
Reel Food Revolution: https://www.therealfoodrevolution.com.au/
Je weet wat ze zeggen....
Als het leven je citroenen geeft, maak dan een sap met je Froothie 😚🍋
Contact info
Oberstraße 3, 47829, Krefeld, Germany
- 085 888 0396
- support@froothie.nl
- froothie.nl
3.3
Average
186 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Grootste miskoop, slechte communicatie
Eind augustus heb ik een review achtergelaten op Froothie International (zie hieronder) maar tot op heden geen reactie van Froothie.
Het komt er op neer dat ze weigeren om een defect apparaat binnen de garantieperiode te repareren of vervangen. De communicatie is moeizaam geweest, en sinds augustus helemaal gestopt.
Wees ervan bewust dat als je een Froothie apparaat aanschaft, je geen aanspraak kunt maken op garantie en ben je je geld kwijt.
Originele review:
Less than 2 years after purchase, my Optimum blender suddenly stopped working. After getting in touch with the dealer in the Netherlands, we received an extensive list of questions about the way we use the blender. We have been mailing back and forth for more than 2 months now.
Since they couldn’t see anything wrong on the pictures, the dealer wanted us to send the blender for examination at our own expense but warned us they are a few weeks behind with repair services. At the same time they offered us an ‘upgrade’: a new blender for € 69 which they could send right away.
From reading other reviews, this seems like a common practice.
Within the guarantee period of 2 years the company is obliged to replace/repair a faulty appliance.
On their website Froothie even advertises with 5 years’ guarantee for private use!
On August 31rd the 2 years guarantee will be expired. It looks like the company is stalling time until that date.
It puzzles me how there are so many positive reactions when the after sales services are so poor!
Although we were very pleased with the blender performance, it is a waste of money if the blender shuts down within 2 years and the company is refusing to take any responsibility for its defective products.
I have different kitchen appliances from the same price range (Kitchen aid mixer and Magimix food processor) for more than 15 years and never had any problems. Even cheaper appliances last at least 10 years.
I recommend to prospective buyers to pay more money and buy a better blender which will last a few years.
31 August 2025
Unprompted review
I am in love
I am in love. The Optimum 9200A 2nd Gen is a fantastic beast of a blender. It blends unsoaked cashews+water to a cream smoother than my previous 1200 Watts blender did with soaked cashews. And in mere seconds, where my other blender needed quite a bit of time.
Also, I can now add kale stems to my smoothies, instead of just the leaves, and my smoothies come out silkier than I've ever seen.
Customer service is outstanding. Quick, kind and very helpful.
27 December 2024
Reply from Froothie NL
Hi Daphne,
The extra power that Optimum 9200A has, means a lot when processing thick mixtures such as a nut butter.
Thanks for joining our family and being happy with your purchase and the assistance from our customer support.
Have fun and we are here for you,
Froothie team
Had this blender for not even 4 years…
Had this blender for not even 4 years and the jug has cracked twice and the blade broke for the 3rd time this morning. Customer service is hell to deal with each time, accusing you of using incorrectly, and trying to get customer to pay for parts that are not even a year old and still broken! I am truly fed up and cannot believe the terrible quality of this product. Highly do not recommend this company.
6 September 2023
Unprompted review
Reply from Froothie NL
Hi Ezra,
We, at Optimum and Froothie, are genuinely sorry for the issues you've experienced with your blender in such a short period.
Quality Customer Service is paramount, our entire business is built on the slogan “Quality you can trust”, and therefore even isolated cases are taken very seriously by Froothie and Optimum.
Looking at your case, we see that you purchased a jug back in 2020. As the warranty is not renewed nor prolonged when purchasing replacement parts, we were not able to cover the blades under warranty when reporting issues in 2022.
Furthermore, we can also read in the conversation you had with our customer representative that parts have been mixed and matched from a previous jug. We only recommend this when being informed about it so we approve the parts being correct for continued use. Without being informed about it, we lost track of the blender and faulty parts might have been used which caused damage.
All in all, we are sincerely sorry again for the inconvenience you have been facing while your case was being resolved. However, we also appreciate your feedback as only then we are able to improve as a team and as a business.
We wish you all the best and have a nice Autumn,
Froothie team.
This juicer is great for making ginger juice!
This juicer is great for making delicious juices. I like to make ginger juices with extra fruit and vegetables and this device works great. Small, relatively easy to clean and convenient to use.
31 May 2023
Unprompted review
Reply from Froothie NL
Hi Melissa,
Such a healthy lady around here :-)
Ginger is also one our most loved products when making juices. A big shot in the morning makes us often real awake.
Enjoy the vitamins and keep on trying with making ice creams using the blanc filter.
Have fun,
Froothie team
Optimum 600M Juicer
I've got the Optimum 600M COMPACTE COLD PRESS JUICER. Really nice machine. We drink ginger shots every morning now! Love it!
8 March 2023
Unprompted review
Reply from Froothie NL
Hi Vicky,
What a lovely appliances you received from Froothie.
So happy that you became a part of the Froothie family in order to level up your healthy life.
We believe that taking a shot full of healthy benefits means a lot for how you feel throughout the day.
Keep on going and wish you happy juicing,
Froothie team.
Very impressed by the Optimum 9200A
I've got the Optimum 9200A for a while now. I'm using it a lot and it still works without any problems. Of all the high speed blenders I've had this one is my favorite for sure.
Simple to use & easy to clean too. And the delivery was fast too! I would definitely recommend this brand to my colleagues, friends & family!
3 May 2023
Unprompted review
Reply from Froothie NL
Hi Joris,
Glad to hear you have given the Optimum 9200A a good work out already. In a wink of an eye it gives you all that you need. 🤗
Welcome to the family and we are glad you are a part of us.
Spread the word and keep on blending 👍
Froothie Team
Very happy with the product
Very happy with the product, the delivery was very good too. Thank you.
29 March 2023
Reply from Froothie NL
Hello Shilpa,
Congratulations with the Optimum 9400X. Our newest model in range with sound cover. No worries about being to loud anymore in , perhaps, the early morning.
Wish you a lot of fun while using this blender and in case you need any help, do not hesitate to contact us at support@froothie.nl.
Happy blending,
Froothie team.
Goede communicatie en top blender
21 March 2023
Reply from Froothie NL
Goedemorgen Elona,
Fijn te horen dat u alreeds een goede ervaring heeft gehad met onsze klantenservice. Dit is voor onze erg belangrijk voor zowel pre-sales als after-sales 🙂
Geniet van uw nieuwe aankoop en mocht u vragen en/of opmerkingen hebben, dan helpen wij u graag verder via support@froothie.nl 👍
Namens Froothie een alvast een fijn Pasen toegewenst😘
Reply from Froothie NL
Hello Mr. Brown,
We are so happy to have you as a part of our lovely Froothie family.
Glad to hear you are enjoying our appliance and, not less important, the service from our friendly customer support team that you have received so far.
Spread the word and do not hesitate to share your content online such as Facebook or Instagram.
Have fun and wish you a nice weekend ahead,
Froothie team
Very happy with the blender!
Very happy with the blender. (Optimum 9200A) You can prepare anything in it! A powerful device!
29 November 2022
Unprompted review
Reply from Froothie NL
Hi Dana,
You have made our day with your lovely review for the Optimum 9200A 🤗
Many thanks for sharing your happiness and have fun.
Stay safe and wish you a happy December 😘
Lots of happiness,
Froothie team.
Optimum 9400x
We have ordered Optimum 9400x. It is amazing strong blender. Nuts, ginger or carrots are mixed within 50sec into really smooth blend. No grit.
19 November 2022
Reply from Froothie NL
Hello Klara,
You have literally given it a good try already 😊
So glad you are enjoying the Optimum 9400X blender.
Do not forget to set your own programs for an easier use 🙌
Have fun and tag us with @froothie on Facebook and Instagram.
Much love,
Froothie team
Really good service and product…
Really good service and product (blender)
15 September 2022
Unprompted review
Reply from Froothie NL
Many thanks for sharing your great experience, Ellouisa 👌
Have fun and do not hesitate to tag us with @Froothie on our socials.
Much love,
Froothie team ❤
We are more than happy about Froothie!
We are more than happy about Froothie. They get back to you asap when you have a question. And advised us very well about which product te buy. Very happy also with the Optimum Blender we bought at Froothie! Works like a charme. We use it several times a day so it's a real beast! Again, more than happy!
7 December 2021
Unprompted review
Reply from Froothie NL
Hi Eddie, so glad to hear that you have had a great exprience with the customer support of Froothie 😍
Let's give the blender a work out every day to make sure you are taking out everything it can 🙌
Enjoy this powerful appliance and do not hesitate to ask anything.
Much love,
Froothie team
I love this brand so much
I love this brand so much, they are very kind towards their customers and the products they have are of great quality. I am a true foodie and I love Froothies Optimum 9200A blender a lot! Can definitely recommend :)!
16 May 2022
Unprompted review
Reply from Froothie NL
Wow, this is such an amazing review for which we are really thankful.
Thank you so much for these lovely words about our service and appliance.
Froothie wishes you a lot of fun with your blender.
Do not forget to tag @Froothie on socials like Facebook, Instagram, Tiktok and even Pinterest.
Have fun and healthy regards,
Froothie team
The amazing Evolve 400 juicer!
So happy that the Evolve 400 juicer joined our family! It seriously is the best slowjuicer I've ever owned! It's super easy to use, doen't take up a lot of space ánd it's so easy to clean! We make juices almost every week now and I became very creative in reusing the pulp from some vegetables to minimize the waste. I really recommend the Evolve 400 juicer to everyone who wants to hear about it. :)
13 March 2022
Unprompted review
Reply from Froothie NL
Hi Manon,
What a lovely review and we couldn't expect anything else from this versatile juicer.
Additional to the juice you are making, it is great to read that you are becoming creative in reusing the pulp. Deliscious vegan burgers are for example something that shouldn't be missed in the kitchen.
Keep discovering great recipes and enjoy every moment with the Optimum 400 Evolve.
Do not forget to tag us with @Froothie on Instagram, Facebook, TikTok and even Pinterest.
Stay safe and have a lovely day,
Froothie Team
The optimum blender is the best and a…
The optimum blender is the best and a master machine it makes everything smooth.
I am verry satisfied
12 January 2022
Unprompted review
Reply from Froothie NL
Hi Wilma,
That sounds fantastic 😍
We are very happy to see that you have discovered this powerful blender which makes all that you love.
Keep going and feel free to share some of your yummies on our socials like Facebook, Instagram or even TikTok.
Have fun and we are here for all your questions.
Froothie Team 😘
The optimum 9200A is the best!!
The optimum 9200A is a super blender!!
It makes everything creamy and smooth!
It grind the coffeebeans perfectly fine and after that easy to clean!!
The power is impressive and the blender do all task guickly and perfectly!!
Can highly recommend this blender !!
5 January 2022
Unprompted review
Reply from Froothie NL
Hi Petra,
What a lovely review about the Optimum 9200A.
It makes us happy to see that you are using it for different kind of content. The powerful blenders helps you creating the best content in only a blink. Spread the word.
Keep going and I am curious to see your content online.
Feel free to tag @froothie on socials like Facebook, Instagram or TikTok!
Have fun and a healthy vibe from Froothie
I love using my Optimum 9200A
I love using my Optimum 9200A. It makes everything so smooth and creamy! And I love that you can really use it to make anything, like smoothies, soups, nut butters and baked oats. Definitely recommend this one!
28 November 2021
Unprompted review
Reply from Froothie NL
Good evening Hilde,
Thank you so much for sharing such a lovely words about your Optimum 9200A. The experience of making a wide range of content in only one blender is worth the money.
Go ahead and let us see your results on Facebook, Instagram, TikTok or Pinterest. Simply tag @Froothie and we will comment.
Have fun and stay safe.
Much love from Froothie
The extractor is wonderful
The extractor is wonderful, the slowest speed I've ever tried! Incredible indeed, with 33 rpm you can maintain all the properties of the extracted food. Very easy to clean, I really recommend to everyone the new Froothie extractor! 400 evolves
21 November 2021
Unprompted review
Reply from Froothie NL
Hi Romy,
Thanks for the georgous words about our new juicer called Optimum 400 Evolve!
Have fun and juice the most delicious juices.
Do not forget to share your creations on your socials and tag @Froothie on Facebook, Instagram and even TikTok.
Much appreciated and love from the entire Froothie Team
Powerful crunching of cashews and beautiful smoothies that are really smooth
We have had much fun over the past few days trying out our new optimum blender...smoothies, apricot and cashew balls, a cashew cheese cake with a macadamia date crust with raspberry topping. It has pride of place on our kitchen top and we look forward to finding more great things to make. The power was impressive and the blender did all tasks quickly and perfectly.
8 August 2021
Unprompted review
Reply from Froothie NL
Hello Klant,
Thank you so much for the lovely words you are spreading about your Optimum Appliance.
We love to see the extended recipes you are making and we can therefore not wait to see some of your content on our socials like Facebook, YouTube, Instagram or even TikTok.
We wish you a lot of fun in the kitchen with your 'baby'. In case you need any help, feel free to contact us via support@froothie.nl or call us at 085 888 0396
Have a splendid week!
Regards,
Froothie Team
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