Frontoffice Reviews 3

TrustScore 3.5 out of 5

3.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more


Contact info

3.4

Average

TrustScore 3.5 out of 5

3 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I’ve made 3 purchases from Front Office…

I’ve made 3 purchases from Front Office so far.
Dad jeans (most recent)
Three process work pants
Glen check slacks

I can confidently say that these are some of the best pants I have ever found. The three process work pants have become such a perfect item that I wear once a week and the dad jeans are the best jeans I’ve ever owned. I’ve had many pairs of selvedge denim and this is a testament that you don’t need some of the flashy buzz words to make an incredible pair of pants. Looking forward to wearing them into the ground.

22 May 2026
Unprompted review
Rated 1 out of 5 stars

Deceptive return/exchange policy and very bad customer service

I purchased two T Shirts from them, and was so excited to love the shirts and support the brand. The quality appeared fantastic, but unfortunately the measurements of the shirts did not jive with what was shown on the website and the shirt did not fit me. I tried on one out of two of the shirts, and because I tried one of them on - Ken did not allow me to exchange either of the shirts for a larger size. I am now stuck with two shirts that don't fit me, at no fault of my own (I did my due diligence checking the measurements of the shirt before purchasing). I asked if I could just exchange/return the one shirt I did not open/try on and was rudely told no. Extremely frustrating, especially when each T Shirt is $80.

1 October 2025
Unprompted review
Rated 1 out of 5 stars

Incorrect item sent, AI only contact

Trousers took several weeks to arrive. When it did arrive it was too small and didn’t match the size and measurements displayed on the website. Attempting to contact the company resulted in only AI responses which were incorrect about the EU 14 day right to return. I won’t be returning as I’ll incur further customs charges for replacement items. Unfortunately, these trousers will just end up in the bin.

Very disappointing as I’ve followed Ken for months and love his content. Saved for a number of months to purchase an item from Front Office because of that. Clearly better at creating content than clothes or delivering service.

4 July 2025
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look