I went to frontline collection after our solicitors advised us to write off nearly £40K. Frontline gave me a completely different view and said they were willing to to act on my behalf. True to their... See more
Company replied
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See what reviewers are saying
My case was handled very sensitively and respectfully. Keith Williams, on behalf of Frontline, was professional, measured, knowledgeable and considerate. He made what could have been a very difficult... See more
I've been a one man band for years and never had any problems but this past 2 years ive had four customers not paying. Each problem has been solved by Frontline and id highly recommend to anybody who... See more
Company replied
I went to frontline desperate for help after tearing my hair out for months with a slow moving a solicitor and ineffective county court system. Frontline Collections were on the front foot from the... See more
Company replied
Company details
Written by the company
Frontline Collections are the UK's leading Private Debt Collection Agency specialising in personal debt collection across the UK, EU & around the World. In operation since 2005, thousands of private individuals & companies regularly use Frontline's FCA regulated Debt Collection Agency services. We operate our fast track Collection services Nationwide and have offices based in Manchester, London, Scotland & Lancashire. We have a vetted network of specialist Debt Collection Officers across the United Kingdom and also have High Court Enforcement Officers to enforce Court Orders. Our Low Fixed fee service is strictly 'No Collection - No Commission' and we are pound for pound, the most cost effective solution for the collection of unpaid private debts.
UK's No1 for Private Debt Collection
We Maximise Collections but minimise the Cost!
Leading Experts for Private Debt Collection on a Local and Nationwide basis.
Contact info
Initial Business Centre, 7 Wilson Business Park, Manchester , M40 8WN, Manchester, United Kingdom
- 0333 043 4426
- enquiries@frontline-collections.com
- frontline-collections.com
4.9
Excellent
254 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
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I've been a one man band for years and…
I've been a one man band for years and never had any problems but this past 2 years ive had four customers not paying. Each problem has been solved by Frontline and id highly recommend to anybody who needs a debt collector to help them get paid what theyre owed.
9 July 2024
Unprompted review
Reply from Frontline Collections
Thanks for the lovely review Neil. We were pleased to be able to resolve the unpaid bills on your behalf swiftly. If you get any more customers not paying, please contact us asap
Kind regards
Client services Team
Had my outstanding rent arrears fully…
Had my outstanding rent arrears fully paid. Collected every payment every month until the loan was paid off in full. First-rate assistance was provided!
8 July 2024
Unprompted review
Reply from Frontline Collections
Thanks very much for the kind review, its greatly appreciated. If you need any further assistance, please contact us.
Kind regards
Client services Team
When nobody else could help
When nobody else could help, frontline came through. As a small business owner, I cant afford to just write off invoices like some maybe can.
A quick discussion with frontline and we got the ball rolling and they had my debt collected within 5 weeks.
Very happy to recommend them.
8 July 2024
Unprompted review
Reply from Frontline Collections
Thanks very much Ben for taking a moment to leave a review for us. If you get any more problem clients not paying, please contact us for assistance.
Kind regards
Client Services team
Thanks for dealing with my enquiry…
Thanks for dealing with my enquiry quickly.
4 July 2024
Unprompted review
Reply from Frontline Collections
Thanks for taking a moment to leave us a review Charlie. Please come back to us if you need any further information or assistance.
Best Wishes
Client services team
Amazing work has led to our small…
Amazing work has led to our small business being paid what it was owed. Would definitely use again if we ever get the same issue or any more customers trying to avoid paying what they owe. These guys deserve a medal.
5 July 2024
Unprompted review
Reply from Frontline Collections
Thanks for taking a moment to leave us a review Melanie, its really appreciated. If you ever get any further customers not paying their bill, please do not hesitate to contact us.
Kind regards
Client services Team
I just spoke with Tony and he's been…
I just spoke with Tony and he's been clear, concise, transparent and honest about the extent they could cover with their service. I recommend them for their professional approach
4 July 2024
Unprompted review
Reply from Frontline Collections
Thanks very much for taking the time to leave us a review Francesco, your kind comments have been passed on to Tony.
Best Wishes
Client Services Team
Sorted me out by collecting a debt from…
Sorted me out by collecting a debt from a wee pain in Hamilton. 5 stars
3 July 2024
Unprompted review
Reply from Frontline Collections
Glad we were able to help Sandy. If you get any further customers not paying their fees, please contact us.
Kind regards
Client services Team
I was owed money by an ex partner
I was owed money by an ex partner. Frontline got on the job and the debt is being paid back in monthly chunks which is and end to a 2 yr long nightmare. Massive thanks to Jill in the legal team.
2 July 2024
Unprompted review
Reply from Frontline Collections
Thanks Andy for leaving us a review as requested. Your kind words have been passed on to Jill and the rest of the team. We will continue to collect the further payments till the full balance is cleared.
I was owed money by an ex partner
I was owed money by an ex partner. Frontline got on the job and the debt is being paid back in monthly chunks which is an end to a 2 yr long nightmare. Massive thanks to Jill in the legal team.
30 June 2024
Unprompted review
Reply from Frontline Collections
Thanks Andy for leaving us a review as requested. Your kind words have been passed on to Jill and the rest of the team. We will continue to collect the further payments till the full balance is cleared.
Kind Regards
Client Services team
Reply from Frontline Collections
Thanks very much Paul for taking a moment to leave a review for us. If you get any more issues with people not paying for your services, please contact us for immediate help.
Best wishes
Client Services team
Large debt collected for my partner who…
Large debt collected for my partner who hadn't been paid. 5 out of 5 for effort and the cost wasn't much to ourselves. Solicitors quoted me thousands to recover the debt which could have been more than the debt itself so thanks to them we ended up with frontline who have been great from the minute we called time.
28 June 2024
Unprompted review
Reply from Frontline Collections
Thank you very much Debs for taking the time to leave us a lovely review. We were pleased to be able to help your Husband with his unpaid debt. If you get any further issues, please do not hesitate to contact us.
Best wishes
Client services Team
I went to frontline desperate for help…
I went to frontline desperate for help after tearing my hair out for months with a slow moving a solicitor and ineffective county court system. Frontline Collections were on the front foot from the very start and tracked down my customer who left his old property owing me thousands.
Would use again if I ever found myself in the same mess or if a client doesn't pay. 100 times quicker than solicitors or the court route.
27 June 2024
Unprompted review
Reply from Frontline Collections
Thanks ever so much Sam for the very kind review. Hopefully you wont have any future issues but if you do, please contact us for assistance.
Kind Regards
Chris - Client Services team
Bang on debt collectors
Bang on debt collectors. Got me my money back much to my happy surprise.
26 June 2024
Unprompted review
Reply from Frontline Collections
Thanks Tez for the kind review, if you get any more unpaid invoices, please contact us us for advice/assistance.
Kind regards
Client services Team
Used Frontline Collections a few times…
Used Frontline Collections a few times now. Decent debt collection service.
24 June 2024
Unprompted review
Reply from Frontline Collections
Thank you Al for taking a moment to leave this review for us. If you get any more issues in the future, please do not hesitate to contact us.
Kind regards
Client services Team
Never had to use a debt collection…
Never had to use a debt collection company before but after speaking to their team I felt I had enough confidence in them to proceed.
Leanne explained the full process for me and kept me updated once action began. Within 3 weeks they had collected the total amount owing from the invoice. Will use frontline again if I ever get anyone else not paying me for my services.
19 June 2024
Unprompted review
Reply from Frontline Collections
Thank you so much Jim for the kind review and your words have been passed on to Leanne. If you get any more issues with customers not paying, please contact us.
Regards
Client services Team
Top class debt recovery company
Top class debt recovery company. Will definitely use again.
23 June 2024
Reply from Frontline Collections
Thank you very much for the kind review Frankie. We were pleased to be able to resolve the matter quickly for yourselves.
Regards
Client services Team
Frontline Collections provide us a with…
Frontline Collections provide us a with a very cost effective service for recovering unpaid fees. They are also very professional and business like in their dealings with our former customers.
21 June 2024
Reply from Frontline Collections
Thanks Abigail for taking a moment to leave us a review, it is very much appreciated by the team. We will continue to try our best on the last few accounts.
Best wishes
Client Services Team
Secured full payment of unpaid rent…
Secured full payment of unpaid rent arrears for me. Collected each monthly payment till debt was repaid in full. Top class service received!!
20 June 2024
Unprompted review
Reply from Frontline Collections
Thank you so much Alan for leaving the review as requested. It took a little longer than hoped but that was down your ex-tenants financial situation but we got the job done in the end. If you get anymore Tenants absconding without paying, please contact us.
Kind regards
Client services Team
Been a great help to call upon…
Been a great help to call upon Frontline's service this past 6 months. Gotten tired of being messed about for payment so super happy that Frontline have been able to help me get my invoices paid.
18 June 2024
Unprompted review
Reply from Frontline Collections
Thanks for the kind review Simon, If you get any further developers not paying, please do not hesitate to contact us.
Kind Regards
Client Services team
Recommended…
We have used this company a few times now. Very efficient and professional and successful in getting required results.
23 May 2024
Unprompted review
Reply from Frontline Collections
Thanks very much for taking the time to leave us a review Rachel, we truly value your feedback.
If you get any further issues with non-payers, please do not hesitate to contact us.
Kind regards
Megan - Client Services team
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