One of the products was not the Model I ordered. I ordered 2 identical models and I received 2 different ones. I had the same model purchased previously and the pair i bought later was not the s... See more
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Excellent packaging and delivery. Costumer service was amazing and the products are very high quality. I will be buying from them again!
Company replied
Pretty fast delivery considering it was from France to Romania. Also the clothes look good and are of good quality
Company replied
The delivery to the UK was very quick, and the quality of the jacket was excellent for a great cost
Company replied
Company details
Written by the company
Découvrez Frilivin.fr, une boutique en ligne qui vous propose une large sélection de vêtements pour homme. Elle incarne la simplicité et le luxe à travers des classiques emblématiques remis au goût du jour. Vous trouverez des looks confortables, modernes et faciles à accorder.
Contact info
8 rue des Gardinoux, 93300, Aubervilliers, France
- 0769187878
- contact@frilivin.fr
- frilivin.fr
3.9
Great
881 reviews
Replied to 94% of negative reviews
Typically replies within 1 week
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See how their reviews and ratings are sourced, scored, and moderated.
Super experience
9 January 2026
Reply from Frilivin.fr
Bonjour,
Nous vous remercions pour votre avis lié à votre satisfaction de votre commande.
Merci de votre achat et à bientôt
L'Équipe Frilivin
very poor quality and it came ripped
26 December 2025
Reply from Frilivin.fr
Hello,
Thank you for taking the time to share your feedback. We’re sorry to hear that the product did not meet your expectations. We will do our best to address this issue and improve our products in the future.
In this case, please don’t hesitate to contact our after-sales service to report the issue with the product in question. Most requests are processed either the same day or the next day. You can reach our after-sales team at:
Email: contact@frilivin.fr
Phone: +33 7 69 18 78 78
Wishing you a great day,
Julia
fashion is good :) delivery ok..
fashion is good :) delivery ok... sizes are bad (sporadic)
11 September 2025
Reply from Frilivin.fr
Hello,
Thank you for sharing your feedback and for your satisfaction with your order.
We truly appreciate your purchase and look forward to seeing you again soon.
The Frilivin Team
Excellent service
The delivery to the UK was very quick, and the quality of the jacket was excellent for a great cost
4 August 2025
Reply from Frilivin.fr
Hello,
Thank you for sharing your feedback regarding your satisfaction with your order.
We appreciate your purchase and look forward to serving you again soon.
The Frilivin Team
Reply from Frilivin.fr
Hello,
Thank you for taking the time to share your feedback.
We are sorry for the delay in the delivery of your parcel. Upon verification, a claim was filed yesterday with our carrier to resolve the issue. Our team will keep you informed as soon as we receive an update from them.
Please feel free to contact our customer service for any further information. You can reach them at:
📧 contact@frilivin.fr
📞 +33 9 70 00 93 83
Wishing you a great day,
Julia
Reply from Frilivin.fr
Hello,
Thank you for your feedback regarding your satisfaction with your order.
Thank you for your purchase, and we hope to see you again soon!
The Frilivin Team
I would like to swap from large to…
I would like to swap from large to Medium as the arm was extremely big. thanks
3 April 2025
Unprompted review
Reply from Frilivin.fr
Hello,
Thank you for sharing your feedback.
I'm truly sorry that the size didn't meet your expectations. Most of our products have a standard fit by default, but if you notice that the sizing doesn’t match what you expected or if there’s a significant size difference, please don’t hesitate to contact our customer service, or you can simply submit a return request directly from your customer account. Your request will be processed as soon as we receive it.
You can reach us at: contact@frilivin.fr or +33 9 70 00 93 83
Have a great day,
Julia
Reply from Frilivin.fr
Hello,
We appreciate your satisfaction with the quality and price of our products, as well as our delivery service.
Thank you for your purchase, and see you soon!
The Frilivin Team
Very fast delivery and I love the…
Very fast delivery and I love the jacket. Thank you
12 February 2025
Reply from Frilivin.fr
Hi,
We're glad you were happy with your delivery and your order. Thank you for your purchase, and we look forward to serving you again.
Have a nice day !
Frilivin Team
Reply from Frilivin.fr
Hello,
Thank you for your satisfaction with the quality of our products and your order.
We appreciate your purchase and look forward to seeing you again soon.
The Frilivin Team
Reply from Frilivin.fr
Hello,
Thank you for sharing your feedback regarding your satisfaction with your order.
We appreciate your purchase and look forward to seeing you again soon!
Best regards,
The Frilivin Team
Not consistent product, different product from the one ordered.
One of the products was not the Model I ordered.
I ordered 2 identical models and I received 2 different ones.
I had the same model purchased previously and the pair i bought later was not the same size even though the label and the model number in it was identical.
One of the pairs I received had defective pocket and it had a hole in the pocket.
20 November 2024
Reply from Frilivin.fr
Hello,
Thank you for taking the time to report this issue, and we sincerely apologize for the inconvenience. If you have received a defective product, I recommend contacting our customer service directly or submitting a return request on the website to return the item in question. We will then offer either an exchange or a refund for the product.
Please note that, upon reviewing your order, you have ordered two different products. This information is listed on your invoice.
You can contact us using the following details: contact@frilivin.fr or +33 9 70 00 93 83.
Thank you for your understanding.
Julia
Fast delivery, good clothes
Pretty fast delivery considering it was from France to Romania. Also the clothes look good and are of good quality
14 August 2024
Reply from Frilivin.fr
Hello,
Thank you for sharing your feedback regarding your satisfaction with your order.
Best regards
The Frilivin Team
Rapide et conforme à la description et…
Rapide et conforme à la description et aux photos ✔️
27 May 2024
Reply from Frilivin.fr
Bonjour,
Nous vous remercions pour votre satisfaction liée à votre commande.
Merci de votre achat et à bientôt
L'Équipe Frilivin
The package was sent to the wrong…
The package was sent to the wrong address and there was no mail from the Sender that it has arrived
22 May 2024
Reply from Frilivin.fr
Hello,
Upon verification, our website successfully sent you the shipping notification on May 22nd at 9:46 AM. We kindly advise you to check your spam inbox. Furthermore, the package has been delivered to the correct address you provided during your order. For further information, please feel free to contact our customer service.
Best regards,
Frilivin Team
Reply from Frilivin.fr
Bonjour,
Nous vous remercions pour votre avis lié à votre satisfaction de votre commande.
Merci de votre achat et à bientôt
L'Équipe Frilivin
super et top!
19 April 2024
Reply from Frilivin.fr
Bonjour,
Nous vous remercions pour votre avis lié à votre satisfaction de votre commande.
Merci de votre achat et à bientôt
L'Équipe Frilivin
Reply from Frilivin.fr
Bonjour,
Nous vous remercions pour votre avis lié à votre satisfaction de votre commande.
Merci de votre achat et à bientôt
L'Équipe Frilivin
Modification du point relais sans…
Modification du point relais sans information préalable
23 January 2024
Reply from Frilivin.fr
Bonjour,
Nous sommes vraiment désolés pour cet incident et nous vous remercions de nous l'avoir signalé. Suite à notre vérification, effectivement, notre transporteur a modifié l'adresse de livraison sans nous en informer ni fournir d'explication. En cas de ce genre d'incident, nous vous invitons à prendre contact directement avec notre service client pour organiser une nouvelle livraison ou trouver une autre solution.
Il vous suffit d'envoyer un mail à l'adresse suivante : contact@frilivin.fr ou nous appeler directement +33 9 70 00 93 83
Votre demande sera traitée dans la journée.
Veuillez nous excuser pour les gênes occasionnées et merci pour votre compréhension.
Julia
Quality Clothes
Excellent packaging and delivery. Costumer service was amazing and the products are very high quality. I will be buying from them again!
16 January 2024
Reply from Frilivin.fr
Hello,
Thank you so much for taking the time to share your feedback with us. We truly appreciate your kind words regarding the excellent packaging and delivery, as well as your satisfaction with our customer service. We're delighted to hear that you find our products to be of very high quality.
It's our goal to consistently provide top-notch products and service, and we're thrilled to have met your expectations. We look forward to serving you again and appreciate your continued support. If you ever have any further comments or suggestions, please feel free to share them with us.
Thank you once again for choosing our products, and we can't wait to have the pleasure of serving you in the future.
Best regards.
Julia
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