While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

2.3

Poor

TrustScore 2.5 out of 5

13 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

I am not sure how this franchise will…

I am not sure how this franchise will compete with Chipotle. The taste was subpar, the chicken reminded me of Subway’s, which is not a good place to be. The portions are okay, but there is no comparison to the quality and taste of other chains. Again it’s not bad, just not sure why you would choose it unless there are no other options.

17 March 2026
Unprompted review
Rated 1 out of 5 stars

Freshii is just the name of the company. Doesn't describe the food

I place an order for salad at the freshii at Cumberland and Bay Street in Toronto. I had high hopes it would be good as per the name of the franchise. It was horrible. I got it home the lettuce was old and wilted there was far too much dressing on it I just I threw it away. Please beware freshii is just a name and in no way indicates the nature of their product

25 September 2024
Unprompted review
Rated 1 out of 5 stars

Terrible

Terrible. One employee trying hard but smoothies terrible, thin and poor taste. So much wasted packaging.

21 April 2024
Unprompted review
Rated 2 out of 5 stars

Not worth the price!

Very disappointing when you place an order and what you receive is half a bowl. This isn't the first time where we have ordered and something is missing and the food looks like it was thrown in. Won't be ordering again from Freshii, enough is enough! Not worth the value of the bowls. Very disappointed.

25 October 2023
Unprompted review
Rated 2 out of 5 stars

First visit in 3 years with a…

First visit in 3 years with a disappointing experience ordering a Cobb salad. The romaine lettuce was wilted and discoloured while the bacon was mostly a frozen ball. This after the Labour Day long weekend. Fresh is not what came to mind.

5 September 2023
Unprompted review
Rated 2 out of 5 stars

The last two times I have ordered from…

The last two times I have ordered from Freshi were very dis-appointing. The last time I ordered the Cobb salad the bowl was barely 2/3 full and they just threw corn in.
(not cobs!). The time before, the quantity was even less than 2/3 of a bowl. What's going on with this company? When they first started it was filling and delicious.

7 April 2022
Unprompted review
Rated 4 out of 5 stars

I have not found a freshii in Milton

I have not found a freshii in Milton, so I usually buy it when I visit downtown Toronto. I usually only buy when I want a nice healthy treat/meal for myself, as it can be quite expensive. My favourite part about Freshii is that they have multiple vegan options that taste amazing. The vibes are extremely friendly and welcoming as well which is always a plus.

1 April 2022
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look