FreshBet 

This company’s rating is unavailable due to a breach of our guidelines.

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 4 out of 5 stars

They were a little slow, however I must state that they do actually payout. I recommend you get yourself verified first before you start playing, but once again they do pay.

Rated 4 out of 5 stars

At first I had no problems with this site. I verified my account and gambled only on the sports. My first withdrawal did take a while, around 3 days. Then the next few withdrawals happened next... See more

Rated 3 out of 5 stars

I won and tried to withdraw and been told I got to wait 3 business days quite disappointing when it takes seconds to take , I withdrew last night I should get paid the next day Will upda... See more

Rated 5 out of 5 stars

Had initially hated freshbet because of bonus wagering requirements. Now used them for 3yrs and good payers. I only use sports betting..odds are tight but they do offer a lot of markets. Be patient wi... See more

Company details

  1. Gambling Service
  2. Casino
  3. Online Casino or Bookmaker

Written by the company

Fresh-Bet offers the best gaming content for players. We use the latest technology and creativity to provide enjoyable games. We strive to have a positive impact on customers with fair gambling, exclusive mini games, secure and variety of payments, multi currency, 24/7 support. Our main goal is costumer's satisfaction!


Contact info

Breach of guidelines

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

This is a great site and im enjoying…

This is a great site and im enjoying playing, though im having an issue verifying an old card that I no longer have so im not able to withdraw, they are saying it is in the process of being verified as I sent a pdf of the old card ,so I will update as soon as this issue is resolved.
UPDATE its all sorted now thumbs up to Freshbet

29 September 2025
Unprompted review
Rated 1 out of 5 stars

Dont play here

Dont play here. Its a bad con site big time.

25 September 2025
Unprompted review
FreshBet logo

Reply from FreshBet

We’re sorry to hear you feel this way. Our goal is to ensure fair play, transparency, and a safe gaming experience for every user.

If you’ve experienced any issues or misunderstandings, please contact our support team at support@fresh-bet.com
so we can look into the matter and assist you directly. We value your feedback and would like the opportunity to make things right.

Rated 1 out of 5 stars

Absolutely shocking!! How's MAX got a job here??

I am just in pure shock. I joined here last week. I deposited 3 xs deposits lasting minutes each tho I wasn't too fussed & thought the games would heat up a bit the nore i played. (Which they never did pure garbage). so i headed to live chat to enquire about a welcome bonus. Live chat was dormant. It took me one week to finally get someone enter the chat. Tonight Max entered the chat. I wrote out my querie & each time I'd write it out max would close the chat on me! I kept going back & starting the chat up again as I'd just spent £80 tonight £30 days ago that's £110 in a few days.. I continued reopening the chat then max finally bothered to write something basically stating he can only deal with deposits I told him I was contacting regarding deposit bonuses. He again closed the chat on me. I opened it up again informing him I had screenshotted everything tonight and that his attitude was awful. He told me that he'd done everything he could to guide me & that if i continued messaging he would block me as i was apamming!! 😳 oh my god I am in shock!! I was a brand new customer I would of played all night but MAX learned me that this site & it's staff are SHADY. AVOID AT ALL COST!!! Screenshots will be emailed to relevant people. Absolutely disgraceful!!! However max u saved me some money this evening by shoeing ur true colours & of this garbage site.if I ever saw a scam here is one right here 6 rimes he closed that chat on me 5 of then just nit even bothering to write anything just kicking me out like I was nothing. I am flabbergasted!!!This has taught me one more thing... trustpilots reviews dont always get it right neither.. because freshbet is appalling. I'm gutted I spent 9ver a 100 pounds on this site but I'm glad max stopped me in my tracks & stopped me spending a penny more here. Ps I have attempted to send u the screenshots of ur vile colleague max behaviour but suprise suprise enail don't work. 😆 how dodgy cwn a site be eh?

22 September 2025
Unprompted review
FreshBet logo

Reply from FreshBet

Hello,

We’re sorry to hear about your experience and appreciate you bringing this to our attention. All reviews on Trustpilot come directly from players like yourself, and we take every piece of feedback seriously.

Regarding your deposits and live chat delay, this is not the standard of service we aim to provide. Please contact us directly at support@fresh-bet.com
with the details of your account and deposits, so we can urgently look into this matter and resolve it for you.

Your trust is very important to us, and we’d like the chance to make this right.

Kind regards,
The Freshbet Team

Rated 1 out of 5 stars

Uk players be warned

Uk players be warned, once you open an account it's open for life.
They are a scam website just like their sister sites like donbet etc..
You get charged from many different merchants and you also get charged a currency fee.
They will eat your money after a couple of weeks. If you manage to win some on your first week then take thre money and leave it. Otherwise you will never win after they have paid out a certain amount.
Be warned! Once you open an account it's open for life. Do not use them, complete scam.

2 September 2025
Unprompted review
FreshBet logo

Reply from FreshBet

We’re very sorry to hear about your concerns. We want to reassure you that Freshbet is a standalone company and not connected with the sites you’ve mentioned. All charges on our platform are processed transparently, and any applicable currency conversion fees come directly from payment providers, not from us.

Your feedback regarding account closure and winnings is important to us. Player accounts can be closed at any time upon request by contacting our support team, and all winnings are paid according to the terms and conditions you agree to when playing.

If you’ve experienced issues with your account, transactions, or payouts, please reach out to us directly at support@fresh-bet.com
so that we can review your case and resolve any outstanding matters.

We take fairness and player trust very seriously and appreciate the opportunity to address your concerns.

Kind regards,
The Freshbet Team

Rated 1 out of 5 stars

Site very poor freezes all the time.

Site very poor freezes all the time.
After kyc on my account withdrew nothing ,saying processing contacted live support they said 3 days to process and weekends don’t count . Then I’m guessing another 5 days to get to your bank
Won’t use again gambling site from 1990s I mean who takes 3 days to process a withdrawal avoid at all costs

13 September 2025
Unprompted review
FreshBet logo

Reply from FreshBet

Thank you for sharing your feedback. We’re sorry to hear about the difficulties you’ve experienced with the site and your withdrawal. While withdrawal processing times may take up to 3 business days depending on the payment method and security checks, we always aim to complete them as quickly as possible. Please note that weekends and bank holidays can affect processing times with some providers.

We also regret that you’ve encountered freezing issues while using the site. Our technical team is constantly working to improve platform performance, and your feedback will be passed along to them.

If you would like us to review your withdrawal specifically and ensure everything is on track, please contact us directly at support@fresh-bet.com
with your account details.

Your experience matters to us, and we’d like the chance to make this right.

Kind regards,
The Freshbet Team

Rated 5 out of 5 stars

Great game choices

Great game choices, quick responsive support and easy to use site. Had no problems and they offer amazing bonuses which change regularly keeping things fresh and entertaining

13 September 2025
Unprompted review
Rated 5 out of 5 stars

Great game choices

Great game choices, quick responsive support and easy to use site. Had no problems and they offer amazing bonuses which change regularly keeping things fresh and entertaining

8 September 2025
Unprompted review
Rated 1 out of 5 stars

This is a con

This is a con. The casino has no ability to provide seamless play. There is no immediate support and many games advertised are not available. Please avoid at any cost

6 September 2025
Unprompted review
FreshBet logo

Reply from FreshBet

We’re sorry to hear that your experience did not meet expectations. At Freshbet, we work to provide a smooth and enjoyable gaming environment, and we regret that you encountered issues with gameplay and support.

Please note that while we regularly update our game library, availability can vary by region or provider, and we apologize if any games you expected were not accessible. Regarding support, our live chat and email team aim to assist promptly, and we’d like to review your case to understand where the delay happened.

If you could contact us directly at support@fresh-bet.com
, we’d be happy to look into your account and address the specific concerns you raised.

Thank you for sharing your feedback — it helps us improve the service we provide.

Kind regards,
The Freshbet Team

Rated 5 out of 5 stars

Freshbet Casino is an amazing platform…

Freshbet Casino is an amazing platform with a huge variety of games, smooth navigation, and great bonuses. The payouts are fast and customer support is always friendly and helpful. Highly recommend to anyone looking for a reliable online casino!

4 September 2025
Unprompted review
Rated 5 out of 5 stars

zmku89

hello. i started playing on this site long time ago. i do not even remember when. years. Never found any issues. quick withdrowal. lots of providers

29 August 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look